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reviewer1359597 - PeerSpot reviewer
Platform Technologies Lead Engineer at a energy/utilities company with 1,001-5,000 employees
Real User
Good performance, robust, and scales well
Pros and Cons
  • "The technical support is good."
  • "It is difficult to hand over legacy applications when migrating them to the cloud."

What is our primary use case?

We use Amazon AWS to store and run cloud-based applications in the cloud, such as databases, virtual machines, and dockers.

What needs improvement?

The price could be reduced.

It is difficult to hand over legacy applications when migrating them to the cloud. It's a challenge.

For how long have I used the solution?

I have been working with Amazon AWS for approximately eight years. It's been a long time.

We are working with the latest version.

What do I think about the stability of the solution?

We have no issues with the stability of Amazon AWS.

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What do I think about the scalability of the solution?

Amazon AWS is a scalable solution.

We are providing applications at a global level. This solution is used by 1,000 users.

How are customer service and support?

The technical support is good.

How was the initial setup?

The installation can be challenging when migrating legacy applications to the cloud.

What about the implementation team?

Most of the time, I require the assistance of some technicians.

What's my experience with pricing, setup cost, and licensing?

It is very expensive, you have to be very cautious.

Licensing fees are paid on a monthly basis.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1214376 - PeerSpot reviewer
Founder & Managing Director Digital Solutions at a tech services company with 51-200 employees
Real User
Good support, impressive technology, and beneficial service portfolio
Pros and Cons
  • "Amazon AWS has a better portfolio. They have an impressive technology and service portfolio."
  • "The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage."

What is most valuable?

Amazon AWS has a better portfolio. They have an impressive technology and service portfolio.

What needs improvement?

The invoicing procedure of Amazon AWS needs to be improved. It can be difficult to manage.

For how long have I used the solution?

I have used Amazon AWS within the last 12 months.

How are customer service and support?

The technical support of Amazon AWS is good.

Which solution did I use previously and why did I switch?

I have used Oracle previously, and I don't see any difference between Amazon AWS and Oracle from the stability and availability point of view.

What's my experience with pricing, setup cost, and licensing?

Amazon AWS is a bit more expensive than Oracle.

What other advice do I have?

I rate Amazon AWS an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon AWS
February 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
reviewer1647507 - PeerSpot reviewer
Project Manager at a consultancy with 11-50 employees
Real User
Consistent and reliable cloud computing that could use an improved interface
Pros and Cons
  • "Amazon has a much better understanding of the workflow of data scientists and machine learning processes. This is seen by their SageMaker which offers different versions of the models to be used."
  • "I think that the interface could be improved."

What is our primary use case?

Propension ML model implementation, so the tech stack involves ETL, storage and computation capabilities for model design, implemented solution also involves pipelines and events handler for automated runs

How has it helped my organization?

Development of the product has been consistent which is beneficial for data engineers unlike Azure which has changed a lot, causing them much confusion.

What is most valuable?

Amazon has a much better understanding of the workflow of data scientists and machine learning processes. This is seen by their SageMaker which offers different versions of the models to be used.

What needs improvement?

I think that the interface could be improved.

Additionally, they lack good connectors with services within other clouds. For example, it does not integrate well with Power BI which is a Microsoft service.

Sometimes, some of their services can be too complex/technical. It's almost like they tried taking a microservice approach meanwhile the users want a little more integration

In other words the multi-cloud approach is not robustly promoted as there is a noticeable difference in ease of use.

For how long have I used the solution?

I have been using this solution for eight months.

What do I think about the stability of the solution?

just one event where the whole service was down, although im not sure if it was anticipated by the service due to not being the actual service administrator

What do I think about the scalability of the solution?

very good, the tier we used is one of the most basic and still performed with no problems

How are customer service and support?

never had experience with customer service or support

How would you rate customer service and support?

Neutral

How was the initial setup?

pretty straight forward, although this project was 2nd one to be implemented on this cloud, so the customer company had already been up the adoption curve of the service

What about the implementation team?

we provide the implementation as a consulting company soy neither in house or 3rd party as we are the 3rd party

What other advice do I have?

If you are looking to implement Amazon AWS within your company, I would suggest finding someone that already knows some AWS as it has a harder adoption curve.

I would rate it a six out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1738722 - PeerSpot reviewer
PKI Policies Manager at a tech vendor with 201-500 employees
Real User
Stable, scalable and flexible
Pros and Cons
  • "I especially like the flexibility and scalability of the solution."
  • "While feasible, custom configuration will be more time consuming than standard."

What is our primary use case?

While I cannot say for certain, I believe that we are using the latest version. 

We primarily use the solution to rent servers for storing certain commercial applications.

What is most valuable?

I especially like the flexibility and scalability of the solution. It is totally scalable. 

What needs improvement?

While feasible, custom configuration will be more time consuming than standard, although we have not encountered many instances which required us to seek support or advice.

For how long have I used the solution?

I believe we have been using Amazon AWS for more than 10 years.

What do I think about the stability of the solution?

The solution is absolutely stable. This is one of its best features. 

What do I think about the scalability of the solution?

The solution is absolutely scalable. 

Amazon allows us to scale up and then down, something important to one of our customers who was in need of temporary increases in the throughput provided to the servers. This allowed us to meet the client's needs for the days or weeks that they required more dynamically located servers, after which we were able to scale down. This we were able to do through Amazon. This was difficult to accomplish beforehand, as the client had private servers for which he was forced to buy machines which he would subsequently keep. 

How are customer service and support?

I cannot comment on Amazon's technical support, as we have not made use of it. 

Which solution did I use previously and why did I switch?

We did use other solutions prior to Amazon AWS. We made use of local service and dealt with projects involving Google and Microsoft. We also used Microsoft Azure. 

Not long ago  we used Microsoft Azure, though this is necessary with some of our projects. We have different projects which vary with the customer's specifications. Some utilize Azure, although most require the use of Amazon. 

When comparing Microsoft Azure with Amazon AWS, I do not see much disparity. It really comes down to a business choice. If the customer is familiar with Microsoft, then the testing team maintaining the product will need to be acquainted with it as well and its ongoing use is required. Similarly, Amazon will continue to be employed if this is already the case. As such, the difference betwen the solutions does not come down to considerations of a technical nature as they are largely similar. The primary consideration is one of business, the use of one solution and provider over another. 

How was the initial setup?

When it comes to standard configuration, the installation is quick, usually taking one or two days to complete. Custom configuration, while feasible, takes somewhat longer. So far, we have not had many instances in which we required support or advice concerning custom configurations. 

The technical team would be in a better position than I to address any technical issues involved in the setup. From my perspective as a project manager, I feel what we have to be sufficiently good. There is much advertising, information on the advantages of the product and guides available. 

What about the implementation team?

Installation was carried out by our own internal integration team, not externally outsourced. I did not handle it myself. It was done by a team specialist. 

The technical team responsible for the deployment consists primarily of engineers. 

What was our ROI?

I cannot comment on whether we have seen an ROI, return on investment, as I do not possess this information.

What's my experience with pricing, setup cost, and licensing?

The licensing cost varies with the project involved. Certain projects run around $6,000 per month, some less and others more. We handled many projects, each with its own complexities and specifications. The price ranges of the licenses varies with the complexity of the project. 

What other advice do I have?

Broadly speaking, there is a need to rely on specialists for properly setting up one's accounts and addressing his needs. This is not specific to Amazon, however, but is something prevalent with all providers.

I have assumed the role of both customer and integrator. In the past, I worked as a project manager with different projects employing Amazon products, services and software. 

For the most part, the solutions I used have been public, not private, such as AWS cloud. 

The number of users of the solution varies with the individual project. This can range from 20 to 200 to 500 users. 

Our teams have undertaken every role, be them architecture, development, design or testing. They are all internally integrated. 

I am a fan of Amazon products and generally recommend them to others. Of course, we employ Azure and Google products when the customer specifically requests these. 

Since all products have room for improvement, even when this is not apparent to me, I rate Amazon AWS as a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1710180 - PeerSpot reviewer
Cloud Solution Manager
Real User
Useful storage, scalable, and stable
Pros and Cons
  • "This solution is used as the basic requirement for any virtual machines use cases, the storage is used for each use case."

    What is our primary use case?

    We use the solution for many use cases, such as application hosting, virtual desktops, and disaster recovery.

    How has it helped my organization?

    Customers don't need to calculate what their future requirements need to be. They can start using Amazon AWS no matter what the requirements are and if they increase size it can support them. By using the solution they can reduce their infrastructure, which helps them reduce the cost and of their infrastructure.

    What is most valuable?

    This solution is used as the basic requirement for any virtual machines use cases, the storage is used for each use case.

    For how long have I used the solution?

    I have been using Amazon AWS for a year and a half.

    What do I think about the stability of the solution?

    The solution is stable. We have global customers on this platform. If you see the past records of Amazon AWS, there has been rarely any downtime or something happening.

    What do I think about the scalability of the solution?

    Amazon AWS is scalable., there are different tools that help to maintain the scalability of the solution. Many of the tools are free of cost. There is no restriction on how many people can use this solution.

    We have 500 customers in the Mumbai region and we plan to increase usage.

    How are customer service and support?

    There is vendor technical support but it is not required if they are taking our support. The customers can directly purchase their support. Our small customers, are purchasing AWS support and they are pleased with the support.

    How was the initial setup?

    The initial setup difficulty depends on the customer's environment. If it's a simple single virtual machine, then it's a simple setup. If it's an SAP-type workload on AWS, then it is somewhat complicated.

    If it is a small single-server implementation, it will take one day to deploy. Otherwise, from an application perspective, your team needs to handle everything and it could take beyond 15 days to one month.

    What about the implementation team?

    We have our own team that does the deployment.

    What's my experience with pricing, setup cost, and licensing?

    The price of the Virtual Desktop service from Amazon AWS could improve, it is more expensive than competitors. The pricing model we are using is pay-as-you-go. You only pay for what you use.

    The technical support from Amazon is extra and there are more than 200 services you can use that has a cost.

    What other advice do I have?

    My advice for those thinking about the implementation of Amazon AWS is to start using it, do not have fear to use these services. If you know how it works and you receive the right support, it always helps to reduce the cost and headache of IT.

    I rate Amazon AWS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Shehzad Ali - PeerSpot reviewer
    Information Security and Compliance Officer at Carnation
    Real User
    Top 5
    Scalable, stable and easy to install with good tech support
    Pros and Cons
    • "I like the technical support."
    • "The price of the solution is comparatively quite high in comparison with that of Azure."

    What is our primary use case?

    We use the solution for managed hosting of the connection servers of some of our clients. 

    What is most valuable?

    The solution has a vast array of features and services. It offers many upgrades. 

    What needs improvement?

    The price of the solution is comparatively quite high in comparison with that of Azure. 

    For how long have I used the solution?

    We have been using Amazon AWS for around two or three years.

    What do I think about the stability of the solution?

    The solution has good stability.

    What do I think about the scalability of the solution?

    The solution has good scalability. 

    How are customer service and technical support?

    I like the technical support.

    How was the initial setup?

    The initial setup was quite easy. 

    What's my experience with pricing, setup cost, and licensing?

    The solution could be more cost-effective. 

    What other advice do I have?

    When it comes to cloud management, I have no complaints at present. 

    I am a customer of Amazon. 

    As we are, basically, only hosting cloud services, this is geared towards the end user. We manage two or three people.  

    I would recommend the solution to others.

    Owing to the pricing, I rate Amazon AWS as a nine out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Yogesh (Datamotive) - PeerSpot reviewer
    Founder at a tech company with 11-50 employees
    Real User
    On-demand pricing, stable, scalable, and easy to use
    Pros and Cons
    • "The ease of use is the biggest benefit."
    • "In the next release, I would like to see better pricing."

    What is our primary use case?

    We use this solution to run some of our workloads.

    What is most valuable?

    We like the on-demand pricing.

    The ease of use is the biggest benefit.

    They deliver in terms of features.

    What needs improvement?

    In the next release, I would like to see better pricing.

    For how long have I used the solution?

    I have been using Amazon AWS for almost a year.

    I am using the latest version.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    This is a scalable product. In my organization, I have 15 to 20 people who are using it.

    I don't see any reason why they would not continue using this solution.

    How are customer service and technical support?

    I don't have any experience with technical support.

    Which solution did I use previously and why did I switch?

    We did not use another solution previously. We started using AWS.

    How was the initial setup?

    It's all in the cloud, so there is really no installation.

    What's my experience with pricing, setup cost, and licensing?

    What attracted us was the on-demand pricing. It's a pay-per-use model.

    It is costly, but when you use the pay-per-use model, it is cheaper.

    The price could be cheaper, but it's better than what is available.

    What other advice do I have?

    I would recommend this solution to others who are interested in using it.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    CEO at Fit Ideas
    Real User
    Provides stable, on-demand cloud computing platforms
    Pros and Cons
    • "It's easy to manage. We can use a wide range of technologies with AWS."
    • "I would like to receive some alerts when my consumption is getting out of the normal range."

    What is our primary use case?

    We use this solution to deploy our products.

    Within our company, there are at least five people using this solution. Usually, they are technical people — some software developers and a couple of infrastructure managers.

    Whether we decide to increase our usage with this solution depends on our business development.

    How has it helped my organization?

    It allows us to deploy a production environment using Oracle Database, an API integrator, or by using our development tools. 

    What is most valuable?

    It's easy to manage. We can use a wide range of technologies with AWS.

    What needs improvement?

    It's very easy to configure and to use the platform, but we would like to be notified about our consumption. The consumption is a critical point for us because we are not always using the platform, but sometimes we receive high charges — high amounts of money for services that we didn't even use during that month, for instance.

    I would like to receive some alerts when my consumption is getting out of the normal range.

    For how long have I used the solution?

    I have been using Amazon AWS for roughly two years.

    What do I think about the stability of the solution?

    It's pretty stable. We haven't had any problems with the platform. Overall, I think it's quite optimized.

    What do I think about the scalability of the solution?

    Scalability-wise, haven't had any issues. We work with small to medium-sized solutions so we haven't really needed to test the limits.

    How are customer service and technical support?

    We haven't really had to contact technical support. The documentation is very complete and easy to understand. 

    Which solution did I use previously and why did I switch?

    We tried using a Google cloud platform, but we had some configuration problems with some programs like WordPress. 

    How was the initial setup?

    The initial setup is very straightforward. I wasn't involved in the deployment, but I believe it took less than four hours.

    What's my experience with pricing, setup cost, and licensing?

    The price could be lower. Currently, we spend between $300 to $1,000 dollars a month to use this solution. We try to avoid using a license if we can.

    What other advice do I have?

    I would recommend AWS to other interested companies. It's a very stable platform. It's easy to use and you don't have to be an expert to deploy your first project. Obviously, you'll need to make use of some advanced features, but in that case, support is always available. 

    On a scale from one to ten, I would give this solution a rating of eight. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.