Try our new research platform with insights from 80,000+ expert users
Cloud Architect at a tech services company with 10,001+ employees
Real User
The most valuable feature is the backup ability
Pros and Cons
  • "The most valuable feature is the backup ability. Most people are used to one type of backup solution that they're using, but most of these solutions have features that make it difficult to transfer to the cloud. I know that Veeam now gives people the opportunity to backup some on-premises solutions to the cloud. This feature is something that a lot of people are looking for."
  • "I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to backup his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear."

What is our primary use case?

One of the most common use cases is people using the solution for hosting. Many people use it to backup their on-premises solution to the cloud. This is the most common use case I know of. 

What is most valuable?

The most valuable feature is the backup ability. Most people are used to one type of backup solution that they're using, but most of these solutions have features that make it difficult to transfer to the cloud. I know that Veeam now gives people the opportunity to backup some on-premises solutions to the cloud. This feature is something that a lot of people are looking for. 

What needs improvement?

I'm not an expert on the product, but if I had to suggest one improvement, I know a feature that would allow a person to back up his on-premise solution to the cloud directly with one click would be useful. This solution should be agnostic because sometimes a product that was backed up with Veeam is highly compatible with Commvault. I think it would be better if these backup features were agnostic. 

Viewing a build could also be improved. It's not easy to follow up on your consumption and see how much you're paying and how much you will be paying. Viewing the build could be more clear. 

For how long have I used the solution?

I have been working with Amazon AWS for three years. 

Buyer's Guide
Amazon AWS
January 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

Two years ago, I was working on proofs of concept and I got in touch with their support. It was okay and they handled it. 

How was the initial setup?

The setup process was quite simple. 

What about the implementation team?

My company implemented through an in-house team. My company also provides the maintenance for this product. 

What's my experience with pricing, setup cost, and licensing?

Amazon AWS is on the cheaper side, as their pricing is more competitive. There are no additional costs besides the license. However, Azure sells Microsoft licenses, so they have an advantage. 

Which other solutions did I evaluate?

I was aware of Google Cloud and Microsoft Cloud, but I chose Amazon because they have better products and more features. At the moment, Amazon is the leader in everything. 

What other advice do I have?

I recommend trying Amazon AWS. You have nothing to be afraid of, as long as you're clear that you can handle your build. 

This product is suitable for any company, whether small, medium, or large. 

I would rate Amazon AWS an eight out of ten, just because there's always room for improvement. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SundaresanSubramanyan - PeerSpot reviewer
Founder and Managing Director at Analytic Brains Technologies Private Limited
Real User
Quick deployment and offers automated vulnerability audits, ensuring system security
Pros and Cons
  • "Security, quick deployment, and scalability are the top three features for me."
  • "Pricing is the one feature everyone wants AWS to improve."

What is our primary use case?

It is primarily for cloud hosting. If you're developing a solution for a customer who wants it on the cloud, then AWS and Microsoft Azure are two major choices. There are other providers too, but AWS is quite user-friendly.

We use AWS for scalable cloud hosting and computing services. We store all our customer data on Amazon EC2 Instances.

How has it helped my organization?

We haven't had any security problems, and Amazon offers automated vulnerability audits. This helps us test our solutions for vulnerabilities and show customers that our systems are secure.

What is most valuable?

Security, quick deployment, and scalability are the top three features for me.

What needs improvement?

Like every other customer, I'd suggest pricing is the one feature everyone wants AWS to improve. 

For how long have I used the solution?

I have been using it for five years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. We've worked with about five customers so far. 

How are customer service and support?

We haven't needed technical support.

Which solution did I use previously and why did I switch?

Sometimes, customers ask for AWS solutions, but we offer choices based on their needs. Price and geographical preferences can influence their decision. Sometimes, the customers can go for a cheaper product.  We don't force them, but we make recommendations.

How was the initial setup?

The quickest way to set it up is the most beneficial feature. We can set up resources quickly and scale them as needed, starting small and growing as requirements increase. That's very helpful. It saves us a lot of time. 

The initial setup is straightforward if you spend some time learning it. They're improving the user interface, which helps.

What about the implementation team?

My team takes care of the implementation. They find it easy to deploy. We haven't faced any issues so far.

What's my experience with pricing, setup cost, and licensing?

It's not very pricey, but it could be cheaper. There are other options like GoDaddy and HostGator.

There are various options, and some can be cheaper than paying a full license.

What other advice do I have?

Read the documentation carefully before starting. Preparation saves time in the long run. For example, the ease of integrating different AWS services depends on your expertise.

Overall, I would rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Amazon AWS
January 2025
Learn what your peers think about Amazon AWS. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
David Jothidoss - PeerSpot reviewer
Manager - Solution Architecture at a financial services firm with 10,001+ employees
Real User
Top 5
A scalable and reasonably priced solution that is easy to use and has a high availability
Pros and Cons
  • "The product is easy to use."
  • "IAM must be made simple and straightforward."

What is most valuable?

The product is easy to use. Its availability and support are its biggest strengths.

What needs improvement?

IAM must be made simple and straightforward. It is a little bit complicated compared to GCP.

For how long have I used the solution?

I have been using the solution for three to four years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

My company had signed up for professional support. We did not have any issues with support. It would be really tough to reach out to the support team on a personal level. For personal users, I rate the support a three to four out of ten. For professional users, I rate it a nine out of ten.

Which solution did I use previously and why did I switch?

We are also using Google Cloud Platform. The choice of the product depends on people’s familiarity and their inclination toward using a certain product.

What's my experience with pricing, setup cost, and licensing?

The tool’s pricing is reasonable.

What other advice do I have?

I would recommend the solution. Overall, I rate the product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
FlorianPriede - PeerSpot reviewer
Technical Account Manager Premier Services at Hyland
Real User
Scalable, easy to deploy, and makes a lot of sense if you are growing
Pros and Cons
  • "Scalability is one of the biggest benefits we have."
  • "We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult."

What is our primary use case?

We're a native AWS customer and a provider as well. We have multiple solutions running in there, and we are also doing infrastructure as a code and infrastructure as a service. For example, we can offer you lower prices than the price that you would pay for an AWS instance because we are an official partner of Amazon. So, we are taking all the advantages of what we currently have with AWS. 

It is being used for ECM. In terms of deployment, from an AWS perspective, it is partly self-developed based on Terraform, and we are also using services like S3, S9, and all the things we have in AWS for DNS, but it is highly automated. When a customer comes in and says that they need an instance clustered with certain options and a certain amount of service, it's usually firing up one line of code, and then everything gets set up, including the infrastructure.

We're working with its newer version.

What is most valuable?

Scalability is one of the biggest benefits we have.

What needs improvement?

We have a very good approach internally with what we have developed. It involved overcoming some hurdles regarding the single point of truth or single point of configuration, which is sometimes not that easy for AWS. There are dashboards and you have your web service, but bringing all these together and orchestrating is sometimes quite difficult.

For how long have I used the solution?

My estimate is six years, but it might be way earlier. We ramped up way early with AWS on the market and developed together with them.

What do I think about the scalability of the solution?

It is very scalable. Our customers are from every corner you can imagine. There is no specific type of customers we are serving.

How are customer service and support?

We have a direct relationship with AWS. We are not running with the usual support with AWS. We have other possibilities and are directly integrated. 

How was the initial setup?

It is easy. With our solution, it's really a piece of cake. Even my seven-year-old would be able to set up a cluster with high availability, as long as I tell her what to enter.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive in my very personal opinion. Going on-prem in a data center is, for sure, not as expensive as going to AWS, but when it comes to a point where you are raising and growing, it simply makes a lot of sense to stay in AWS. It is awesome in that way. I am not aware of any extra costs.

Which other solutions did I evaluate?

Azure is something that we are currently looking into as a second option, but there are no concrete actions planned.

What other advice do I have?

It boils down to two points. The first point would be to have correct planning. You need to know what you want to do and you need to be familiar with what you can do in AWS. The second very important point is that you need very stable and very good monitoring of your AWS instances. This is mandatory because if you fire up a very expensive environment and forget it over weeks, you need to pay for that. I've seen a lot of companies struggling to get an overview of all these AWS machines. It starts by tagging and so on.

I would rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Easy to use, multiple payment options, and highly reliable
Pros and Cons
  • "The most valuable features of Amazon AWS are ease of use, deployment, and short lead time. If you are using an on-premise solution, you need to wait for the hardware, and nowadays it is very difficult, the lead time becomes very long. We propose to our customers to use Amazon AWS because it is very easy, no need to wait for hardware delivery."
  • "If Amazon AWS can offer more self-paced learning tools, on their website, on CBT, it'll be easier for more people to familiarize themselves with their service. Especially when they are delivering new services from time to time. Educational tools that can help users familiarize themselves with their service. It would be great."

What is our primary use case?

The customer can deploy their application on Amazon AWS instead of taking care of their infrastructure.

What is most valuable?

The most valuable features of Amazon AWS are ease of use, deployment, and short lead time. If you are using an on-premise solution, you need to wait for the hardware, and nowadays it is very difficult, the lead time becomes very long. We propose to our customers to use Amazon AWS because it is very easy, no need to wait for hardware delivery.

What needs improvement?

If Amazon AWS can offer more self-paced learning tools, on their website, on CBT,  it'll be easier for more people to familiarize themselves with their service. Especially when they are delivering new services from time to time. Educational tools that can help users familiarize themselves with their service. It would be great.

I know they have a Free Tier service, but they need to register their credit cards. Some of my colleagues have concerns. If the usage exceeds a certain value, they exceeded the Free Tier usage time and they will start charging your credit card. My colleagues forgot about the usage and credit card payments. They needed to pay for the additional amounts which they used on top of the Free Tier usage. If Amazon AWS could improve the free service model to be more user-friendly in a way of not using a credit card, that would be great.

For personal learning, you also need to register your credit card. You need to be careful or you will have to pay.

For how long have I used the solution?

I have been using Amazon AWS for approximately two years.

What do I think about the stability of the solution?

Amazon AWS is stable. However, they have had a few outages but nothing very serious.

What do I think about the scalability of the solution?

Amazon AWS is quite scalable. And they have a lot of auto-scaling functions for their VMs.

How are customer service and support?

I don't have direct information of the support from Amazon AWS because sometimes we are relying on Amazon's partner, not directly contacting Amazon AWS support teams. We need to have some support plan with Amazon AWS, otherwise, they will not provide direct email or technical support.

How was the initial setup?

The length of time and difficulty of the implementation depends on the scale and the complexity of the project.

What about the implementation team?

For the implementation of Amazon AWS, having two to three engineers focusing on it would be ideal. Small to middle size companies, don't have dedicated teams or engineers for a particular service.

What's my experience with pricing, setup cost, and licensing?

Amazon AWS is offering different pricing, and saving plans, it's very easy for a customer to consider the Amazon AWS service.

Amazon AWS charges based on the user usage and some software license, such as the OS are included in their monthly charge. The transparency is quite sufficient, the customer knows what they're paying for.

The usage fees are an OPEX and they are offered monthly or annually.

Which other solutions did I evaluate?

I have evaluated Microsoft Azure and Google Cloud.

What other advice do I have?

I would recommend Amazon AWS to others.

Amazon AWS are the market leaders in the public cloud service and after them, we have Microsoft Azure, and maybe Google Cloud.

I rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Julio Cesar-Cunha - PeerSpot reviewer
Senior Sales Account Manager at a tech services company with 51-200 employees
Real User
Organization visibility, great support, and highly scalable
Pros and Cons
  • "We have many projects where we can resolve a lot of issues with Amazon AWS. It has given customers a lot of visibility with their data. Many customers do not know what they can learn from their data and I provide them with this using useful information using Amazon AWS."
  • "The difficulty of the implementation depends on the project. We have a lot of very complicated and complex project which make the implementation more difficult. However, a small project can be very simple to implement. In general, over 90% of the project tend to be complex implementations."

What is our primary use case?

We used Amazon AWS when we work on a lot of projects in different situations or scenarios. We have done migrations from on-premise to cloud computing, projects involving data analytics, artificial intelligence, and machine learning.

Many of our customers use the website application that is hosted by Amazon AWS.

What is most valuable?

We have many projects where we can resolve a lot of issues with Amazon AWS. It has given customers a lot of visibility with their data. Many customers do not know what they can learn from their data and I provide them with this using useful information using Amazon AWS. 

The Redshift features are very useful for large amounts of data. 

For how long have I used the solution?

I have been using Amazon AWS for approximately two years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Amazon AWS is scalable and it is very important for our customers.

We have a lot of customers using this solution and our largest customer has approximately 16,000 users using the solution.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The difficulty of the implementation depends on the project. We have a lot of very complicated and complex project which make the implementation more difficult. However, a small project can be very simple to implement. In general, over 90% of the project tend to be complex implementations.

What's my experience with pricing, setup cost, and licensing?

We are on an annual subscription for Amazon AWS.

What other advice do I have?

We create some processes to resolve some questions the customers have. They want to improve and have more visibility of their data, and how to extract information about their data. We help them with this problem.

Amazon AWS is the most important provider in the market. They have helped many of my customers.

I rate Amazon AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1044891 - PeerSpot reviewer
Integration Architect at a retailer with 10,001+ employees
Real User
The learning curve is shorter, but it needs better tools for monitoring performance and use
Pros and Cons
  • "I like AWS for its scalability, reliability, and availability, and it's much more mature and user-friendly compared to some other cloud providers. The learning curve and time for deployment are also shorter."
  • "Amazon needs to develop better tools for troubleshooting network traffic, application insights, performance, and even some aspects of integration mapping. I'm hoping AWS implements something like Azure's Network Watcher and a log analytics solution where a can pull logs from various services and present them in a single dashboard. I want to summarize the performance and usage of every service and application."

What is our primary use case?

You can design and customize solutions with AWS. It has so many options, including storage, computing, database, notification, and messaging solutions. It depends on what the application team designs. 

What is most valuable?

I like AWS for its scalability, reliability, and availability, and it's much more mature and user-friendly compared to some other cloud providers. The learning curve and time for deployment are also shorter.

What needs improvement?

Amazon needs to develop better tools for troubleshooting network traffic, application insights, performance, and even some aspects of integration mapping. I'm hoping AWS implements something like Azure's Network Watcher and a log analytics solution where a can pull logs from various services and present them in a single dashboard. I want to summarize the performance and usage of every service and application.

What do I think about the scalability of the solution?

All cloud solutions are scalable. It depends on the design, but most of them scale well. There are tens of thousands of users working on the solution.

How are customer service and support?

Amazon technical support is great.

How was the initial setup?

Deploying AWS could be straightforward or complicated depending on the use case. If it's a simple application, you can deploy it within a day. If it's very complex and your team isn't experienced, it can take months.

The amount of maintenance needed depends on your application and how you define support and maintenance. Some staff will handle things internally and others will be responsible for the cloud applications. 

What was our ROI?

I would say AWS is balanced. Cloud solutions are not cheap, and the ROI could vary widely according to your usage.

What's my experience with pricing, setup cost, and licensing?

The cost depends on the usage and applications. If you're hosting thousands of applications, you'll be paying tens of thousands of dollars. In addition to usage fees, you have to factor in the costs of development teams and the staff you need to support the applications. These are the three costs you need to kind of calculate to decide on the budget.

What other advice do I have?

I would rate AWS 7.5 out of 10. There are a lot of options in this space, and Microsoft is also good. We are evaluating the data on each. We would rate Azure close to eight, so they're both great solutions. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder CEO at PROZM Knowledge Services Pvt Ltd
Real User
Has good compute features and Relational Database services
Pros and Cons
  • "The features that I have found most valuable are their compute and their Relational Database Service."
  • "The features that should be improved are that there should be better clarity on their invoicing. There are so many things they charge for - high line items in the invoice. I think there should be more clarity and more ease of use with their billing. I'd like to see better ease of use of with the billing console and a clear dashboard to understand the usage."

What is our primary use case?

We use it to host our e-learning platform.

AWS is a platform, wherein they give you a virtual instance of a server. So there is no version per se. They just give you a virtual server. The other software we use is free. We use it for conducting our exams and everything. We use a free, open source software, which is not a commercial software.

How has it helped my organization?

Remember, this is a plain vanilla platform. So we don't have to do any actual investment in servers and other things. That is the general advantage of cloud that everybody gets. You don't have to pay a lot of money. And at any point, if you feel you don't want to use it, you stop. It is as simple as that.

What is most valuable?

The features that I have found most valuable are their compute and their Relational Database Service.

What needs improvement?

The features that should be improved are that there should be better clarity on their invoicing. There are so many things they charge for - high line items in the invoice. I think there should be more clarity and more ease of use with their billing.

I'd like to see better ease of use with the billing console and a clear dashboard to understand the usage.

For how long have I used the solution?

I have been using Amazon AWS for almost three years. We are continually using it.

What do I think about the stability of the solution?

Amazon AWS is very, very stable.

No maintenance is required.

What do I think about the scalability of the solution?

Scalability is unlimited. From one to 10, it is 10.

We use it, but our training participants access it. A lot of people access it. In a year, at different points in time, 200 people might be using it.

I don't think we will be expanding usage because we purchased a little more than what we needed. We don't need to spend any money now. We only pay our monthly charges.

How are customer service and support?

Technical support is good. If you raise a ticket, they're very good. Even with billing, if you have some issues they take care of it. If you are overbilled or you're not using it and then you turn one thing by mistake, and all of a sudden the bill has increased - they'll take care of it.

Which solution did I use previously and why did I switch?

Previously, we were using general hosting, they even call it shared hosting. But it was not scalable and it was not fast.

How was the initial setup?

The initial setup is all easy. It's very easy.

Our deployment took just a few clicks. You are talking seconds.

What about the implementation team?

I had our technical team do it. But you need a technical person. It's not that anybody can do it or a person like me can do it. You need to have a technical person doing it.

What was our ROI?

We have seen a return of investment with Amazon AWS.

What's my experience with pricing, setup cost, and licensing?

We are just a customer. We just pay monthly for the subscription cost. I mean, hardly $50. We are a very small company. 

What other advice do I have?

My advice to anyone considering Amazon AWS is that they should plan properly for their spending and they should have good control over their technology team. Otherwise, if the technology team doesn't know enough and they keep on creating more services, you'll be surprised with the invoice. Technology and finance should work very, very closely in the cloud.

On a scale of one to 10, I give Amazon AWS a 10. It's a really good product.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Amazon AWS Report and get advice and tips from experienced pros sharing their opinions.