Asana is a tool that helps project managers do their tasks, follow up on them, and track the processes. They can also have feedback on the performance of those tasks. Asana helps project managers to plan for risk management.
Chief Operations Officer at PRO-VISION
A stable and easy-to-use solution that has all the functions you need for project management
Pros and Cons
- "Asana is a very simple interface for project managers to figure out, providing all the functions they need."
- "It would be great if Asana could create a library for each project within the interface."
What is our primary use case?
What is most valuable?
Asana is a very simple interface for project managers to figure out, providing all the functions they need. Asana is one interface that contains multiple functions such as object key results (OKRs), time plans, metrics, and risk management. All these functions can help you to easily implement your project from the initiation to the evaluation stage.
When you have access to Asana as a project manager, you will find everything you want inside it. In some cases, if we use alternatives, we have to jump from one program to another and some apps to complete everything. However, Asana is an interface that includes everything you want.
What needs improvement?
It would be great if Asana could create a library for each project within the interface. For example, if you are working on ten projects and need to make daily changes to all of them, having a separate library for each project would be helpful.
What do I think about the stability of the solution?
Asana is a pretty stable solution.
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April 2025

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What do I think about the scalability of the solution?
Asana is a scalable solution. When it comes to project management, scalability is limited to the function you do. If we go to time planning, you can do the time planning for a one-year project or one hundred. It's the same. The solution's scalability is very high.
Currently, I am using Asana in our organization.
Which solution did I use previously and why did I switch?
I’ve previously used MS Project and Oracle Primavera. Primavera is very difficult to adopt and use. MS Project is used for simple projects, providing only a chart and time planning. However, plenty of functions and apps you need for project management are missing in MS Project. You can run simple projects using MS Project, but it cannot help with complex projects.
How was the initial setup?
You don't need to set up Asana because it's cloud-based, and you can work online.
What's my experience with pricing, setup cost, and licensing?
Currently, I'm using Asana for free. The solution's free version can be used for basic functions. When my colleagues start using it, I will contact Asana and find the most efficient plan for us.
What other advice do I have?
Since Asana is a cloud system, we always use the latest version of the solution.
Users can go ahead with Asana because it's easy. It's a stable and scalable solution that has all the functions you need for your project management. The solution can save your progress when you are offline so that you can find everything when you're back. This feature can be helpful when you have internet issues.
Overall, I rate Asana a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Expert Consultant, Strategy and Innovation at Innovitech
A tool requiring an easy setup phase that can help manage software development
Pros and Cons
- "The initial setup was straightforward."
- "The calendar view in Asana has shortcomings and can be improved."
What is our primary use case?
I use Asana for advanced use cases, including managing software development and other projects.
How has it helped my organization?
With one particular project, we manage the development activities with around twenty people on the project team and about five hundred tasks, for which Asana helps to manage our sprint planning.
What is most valuable?
The most valuable features of the solution are the different views, including the list view, table view, dashboard, and the ability to add fields or customize by adding some specific fields for a project.
What needs improvement?
The calendar view in Asana has shortcomings and can be improved. The other element is the ability to natively be able to add additional connectors to better manage the planned time versus the actual time for each task.
The timesheet aspect is an additional feature I like to see in Asana since we now use another application called Toggl for managing our time cards. It would be better if we could do what we do in Toggl directly in Asana since it would be easy to plan activities.
For how long have I used the solution?
I have been using Asana for a year and a half. I use the solution's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
How was the initial setup?
The initial setup was straightforward.
The solution is deployed on the cloud.
What was our ROI?
I have not specifically seen any ROI using the product. We use it as a part of different tools, so it is like looking at the ROI for an email, which is a part of the tools we need.
What other advice do I have?
To those planning to use Asana, I would say there are many similar applications. It can be hard to choose from applications like monday.com, Asana, ClickUp, and others since they are all good for collaborative project management for smaller projects, which have not quite reached the level in terms of capabilities to manage very large projects. I have managed projects ranging from 25 million USD to 50 million USD, and I feel Asana cannot operate at that level.
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Asana
April 2025

Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
Project Manager at Queens University of Charlottwe
Beneficial single dashboard, seamless navigation, and helpful responsive support
Pros and Cons
- "Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features."
- "It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments."
What is our primary use case?
We utilize Asana as a tool for our project managers, enabling them to create intake forms, develop timelines, and monitor progress. Additionally, we can easily share files by integrating with platforms such as Dropbox, Microsoft, and Outlook. We have various options to connect our internal system which this system facilitated communication between both platforms.
What is most valuable?
Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features.
What needs improvement?
It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments.
For how long have I used the solution?
I have been using Asana for approximately five years.
What do I think about the scalability of the solution?
Asana's solution is scalable and user-friendly, especially for key individuals who will be working on the platform frequently, such as designers and web developers. Once shown how to use Asana, it becomes straightforward to manage tasks and collaborate with others. Essentially, Asana's ease of use lies in the ability to explain and demonstrate its features effectively.
How are customer service and support?
I have used the support from the vendor through email. I have had all my questions or issues addressed well.
I rate the support Asana an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Asana varies depending on the client or company using it. For instance, with an ad agency, the setup may take around five hours as it requires thoughtful consideration of site mapping before determining how to utilize the platform effectively. Conversely, for individual entrepreneurs, the setup process should be straightforward as they are solely responsible for managing their own projects and can easily adapt to the platform.
Within one week the solution can be up and running. However, it takes three months to have the required people trained and for the solution to be operating well.
Previously, the deployment of Asana involved the director and IT personnel. The initial step was to identify the administrators who would have access to the account, followed by key stakeholders, such as IT and business management who set up the necessary configurations. Next, the project manager would begin adding tasks to ensure deadlines were met, and contractors were included as needed. The account management team was responsible for handling the accounts of the main individuals involved in the project.
What other advice do I have?
Conducting a few workshops on how to use Asana can be beneficial in helping individuals understand its functionality. Once the framework is established, the process becomes more manageable, and it's easier to identify and address any bottlenecks or issues that may arise. Overall, once the system is set up and tested, using Asana should be seamless without any significant hurdles.
I rate Asana an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Independent Business Consultant at Freelance
Integrates team collaboration but lacks automated data entry and advanced vendor integration
Pros and Cons
- "I find the interface of Asana easy to interact with."
- "There is room for improvement in integrating Asana with different technology vendors."
What is our primary use case?
My primary use case for Asana is project management. Asana allows me to invite team members to the same project, including external members, to follow up and contribute or observe.
How has it helped my organization?
Asana provides a stable environment, which is one of its pros.
What is most valuable?
I find the interface of Asana easy to interact with. It has a desktop client, which is a feature I hoped Microsoft would have, allowing interaction over the web interface.
What needs improvement?
There is room for improvement in integrating Asana with different technology vendors. The reporting and exportation of project results need enhancement. The interface has drawbacks, such as the requirement of manual input of personal data into project forms. Overall, the application form should automatically populate user data like email address and phone number.
For how long have I used the solution?
I have used Asana for less than a year. I started using it this year.
What do I think about the stability of the solution?
I have not faced any stability issues since I started using Asana. I never encountered any glitches.
What do I think about the scalability of the solution?
There are no limitations on the number of projects or the data entry. The limitation only applies to the number of users based on purchased licenses.
How are customer service and support?
The Asana team interacts frequently with the PMO office to help with modification required or challenges faced.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of the desktop client was easy to install and use.
What about the implementation team?
I installed the desktop client of Asana myself. I wasn't part of the IT team and thus not responsible for the integration. I am just a user of the platform.
What's my experience with pricing, setup cost, and licensing?
Asana is overpriced based on its offering. On a personal level, I would not recommend it to myself. Due to its cost, I wouldn't select Asana if I were to buy a single license for managing my projects.
Which other solutions did I evaluate?
I have no information or interaction with other solutions. Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI.
What other advice do I have?
Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI for improved functionality.
I'd rate the solution found out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 17, 2024
Flag as inappropriateSenior Back Office Manager at a financial services firm with 51-200 employees
Great tagging, helps with visibility, and is easy to use
Pros and Cons
- "It has helped our departments maintain visibility."
- "We don't get enough notifications."
What is our primary use case?
We are using Asana to send tasks or tickets to different departments internally, inside the company.
How has it helped my organization?
It has helped our departments maintain visibility. If you're tagged in there, everybody can see it. It's different than emailing and being CC'd. If you have 30 emails before you became CC'd and then you have to go and read through each one of them, scroll down to the end to understand what's going on, it can get messy. Here, everything looks much better and it's much easier to understand what's going on.
What is most valuable?
The visibility is great. The fact that everybody can see all of the tasks, and all of the comments, is super helpful. If you are tagged inside this task, so it's very easy to see. The interface looks really nice and it's really simple to get around and view everything, especially the items directly related to your work. Task management and distribution are awesome.
What needs improvement?
If you are not tagged in the task specifically, even though the task is in your department, you're not going to get notified that there is a new task for your department. You need to constantly have the assignment program open, so you can check in and basically do the tasks that are new, to assign them accordingly.
From my department, if I send a task to a different department unless they open it and tag me personally, I'm not going to see this task anymore. That's a little bit tricky for us. We need that to be changed.
We don't get enough notifications. Everyone has to keep opening up Asana to check and see the tasks. If something isn't tagged, it won't show up in anyone's notifications.
For how long have I used the solution?
I've been using the solution for three months.
What do I think about the stability of the solution?
The solution has been quite stable. There aren't bugs or glitches and it doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
We haven't had an issue with scaling per se. However, we would like the visibility to expand beyond our department. There aren't enough notifications and everybody needs to open it up all the time to check tasks.
We have about 100 users on the solution currently. It's used by all departments, including IT, back office, customer support, operations, partner department, management, and compliance.
Which solution did I use previously and why did I switch?
We switched to Asana from Freshdesk. We also used to use Zendesk for ticketing. In my previous companies, we might have used Skype or Microsoft Teams or just plain email to communicate items to each other.
We used to do emails basically and were CC'ing everyone. Then we went to Freshdesk as a ticketing system. Everybody wants to have Asana for the reporting system. It's much better to use Asana as everybody can see it. The managers and heads of departments can actually see what you're doing, and what each of their team members is doing all of the time.
We used Freshdesk as an email ticketing system, with clients mostly. It was not internal usage. Asana is better for creating tasks and having visibility without having to email people to inform them of tickets.
How was the initial setup?
I wasn't a part of the implementation process.
What about the implementation team?
Our IT team handled the implementation.
What other advice do I have?
I'd recommend the solution to others. It's very useful and the interface is easy to use. As with any program, you need to get used to it, however, and maybe I'm just not used to it yet. Maybe they use notification alarms that I am missing or maybe they can be set. That's the biggest issue for us right now. In any case, the way it's set up, it's really nice. You can mark items as complete and you can mark is in progress. It's simple.
I would rate the product eight out of ten. If the alerts and notifications were better, I would rate it higher.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Immigration Technology Specialist at a legal firm with 501-1,000 employees
An intuitive and user-friendly solution that provides different types of views and has a good knowledge base and customer support
Pros and Cons
- "It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that. The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana."
- "There could be some improvements in terms of how projects or day-to-day work is organized. One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast. JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that."
What is our primary use case?
I use it as a project management tool and as my day-to-day tool to capture and plan out my work.
It has business and professional editions. Currently, I am using the professional edition. I am using the latest version of this solution.
How has it helped my organization?
It has helped our organization. Everyone is kind of using the same software. Instead of having an Excel sheet here or a Word document there to capture work, we have everything in one system.
What is most valuable?
It is pretty comprehensive when it comes to the different views that it gives you. It gives you a Gantt chart view, calendar view, board view, and list view. It is kind of helpful to have different types of views and see how it views your different tasks. I appreciate being able to do that.
The biggest thing is that it is extremely user friendly. Asana is pretty intuitive. Someone who is not tech-savvy can kind of catch on quickly. It is better than other tools like Smartsheet. Some of the other tools like Microsoft Project and Excel are great tools, but you have to invest a lot of time to learn them, which is not the case with Asana.
What needs improvement?
There could be some improvements in terms of how projects or day-to-day work is organized.
One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast.
JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that.
For how long have I used the solution?
I have been using Asana for the last three months.
What do I think about the stability of the solution?
It is stable. I don't know about any bugs or issues at the moment.
What do I think about the scalability of the solution?
I have scaled it a little bit, but I haven't scaled it to fit the complete enterprise. I have mostly scaled it for a couple of teams using it. It was easy for small teams, but scaling it when you get to tens of thousands might be a challenge. It is great for small-sized and medium-sized businesses.
Currently, we have just a few users. We have a data scientist, a technologist, and a manager.
How are customer service and technical support?
They have a really good customer experience team. I would give them a solid ten out of ten. They provide really good tech support, and they are very responsive. They set up a call with you and walk you through it. I appreciate that.
Which solution did I use previously and why did I switch?
I used Excel. I switched to Asana because it is easier for most people to kind of see it live how the work is progressing. With Excel, you have to save the work, and someone else has to open it up, whereas, with Asana, it is live. That's the major takeaway in terms of capturing work.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
It has a free version.
What other advice do I have?
I would suggest looking through their knowledge base. They have a really good knowledge base for different use cases. I would even recommend trying out the trial, which is available for one month. With any tool, you just need to know what your specific needs are.
I would rate Asana an eight out of ten because I'm still learning how to use it. It is not a tool that covers everything. It is good for my purpose, and that right now is just tracking the work and collaborating with other folks.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data & Process Analyst at Pnbmetlife India Insurance Ltd
Insightful dashboards streamline task management and collaboration
Pros and Cons
- "The dashboards are really insightful and easy to use."
- "The main dashboard, where there is a list, needs improvement."
What is our primary use case?
I use Asana to create portfolios, tasks, and subtasks and collaborate with others. It is integrated into my daily workflow, where when a new task is assigned to a project, we note it, set up starting and due dates and completion dates, and assess complexity and workload indicators.
What is most valuable?
The dashboard is the most valuable feature because other features are more or less common with similar platforms. The dashboards are really insightful and easy to use.
What needs improvement?
The main dashboard, where there is a list, needs improvement. It should have some memory because if you navigate back and forth, it does not show your last position. It should remember where you were, so it returns you to the same part of the list, instead of the first item, to avoid losing flow.
For how long have I used the solution?
I have been working with Asana for about six months.
How was the initial setup?
During the initial setup, I found it was close to easy, rating it a nine out of ten.
What other advice do I have?
I would rate Asana eight out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 26, 2024
Flag as inappropriateDeveloper Product Marketing Manager at Parity Technologies
A highly stable solution that can be used for project management and task management
Pros and Cons
- "Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools."
- "It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing."
What is our primary use case?
We use Asana for project management and task management.
What is most valuable?
Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools.
What needs improvement?
Asana should provide the ability to have read-only users. Sometimes, I need to collaborate with people external to my organization, and I would love to invite them to my Asana board and assign tasks to them. Sometimes, these are short collaborations. I work in marketing, and sometimes I work with agencies.
I would love to do project management on my side, which would be way easier. It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing.
For how long have I used the solution?
I have been using Asana for five years.
What do I think about the stability of the solution?
Asana is a highly stable solution.
I rate Asana ten out of ten for stability.
What do I think about the scalability of the solution?
Around 250 to 300 users are using the solution in our organization.
I rate Asana ten out of ten for scalability.
Which solution did I use previously and why did I switch?
I have previously used different tools like monday.com and Productive.
What other advice do I have?
I am using the latest version of Asana. I was not involved with the solution's setup, but I was involved in onboarding the users, which was very easy.
I have contacted Asana's technical support with questions on how to do advanced things. Asana provides you with extensive documentation and documentation on the API so you can develop your custom integrations.
The more people use Asana, the easier it is to collaborate, and you will reduce a lot of messaging, email back and forth, and all those not-very-smart things that take a lot of time. Anyone who is considering using Asana should maximize their potential. Asana has many features like approvals, workflows, and automation, and it's best to spend some time learning them.
We were forced to take two hours of our time to learn how to use Asana, and it's a life savior. You can see people using Asana like any other tool, and then you have advanced users who utilize all the potential and boost productivity. You can really tell the people who are proficient with Asana in terms of productivity.
Overall, I rate Asana ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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