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Taha Khaleel - PeerSpot reviewer
Chief Operations Officer at PRO-VISION
Real User
Top 5Leaderboard
A stable and easy-to-use solution that has all the functions you need for project management
Pros and Cons
  • "Asana is a very simple interface for project managers to figure out, providing all the functions they need."
  • "It would be great if Asana could create a library for each project within the interface."

What is our primary use case?

Asana is a tool that helps project managers do their tasks, follow up on them, and track the processes. They can also have feedback on the performance of those tasks. Asana helps project managers to plan for risk management.

What is most valuable?

Asana is a very simple interface for project managers to figure out, providing all the functions they need. Asana is one interface that contains multiple functions such as object key results (OKRs), time plans, metrics, and risk management. All these functions can help you to easily implement your project from the initiation to the evaluation stage.

When you have access to Asana as a project manager, you will find everything you want inside it. In some cases, if we use alternatives, we have to jump from one program to another and some apps to complete everything. However, Asana is an interface that includes everything you want.

What needs improvement?

It would be great if Asana could create a library for each project within the interface. For example, if you are working on ten projects and need to make daily changes to all of them, having a separate library for each project would be helpful.

What do I think about the stability of the solution?

Asana is a pretty stable solution.

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What do I think about the scalability of the solution?

Asana is a scalable solution. When it comes to project management, scalability is limited to the function you do. If we go to time planning, you can do the time planning for a one-year project or one hundred. It's the same. The solution's scalability is very high.

Currently, I am using Asana in our organization.

Which solution did I use previously and why did I switch?

I’ve previously used MS Project and Oracle Primavera. Primavera is very difficult to adopt and use. MS Project is used for simple projects, providing only a chart and time planning. However, plenty of functions and apps you need for project management are missing in MS Project. You can run simple projects using MS Project, but it cannot help with complex projects.

How was the initial setup?

You don't need to set up Asana because it's cloud-based, and you can work online.

What's my experience with pricing, setup cost, and licensing?

Currently, I'm using Asana for free. The solution's free version can be used for basic functions. When my colleagues start using it, I will contact Asana and find the most efficient plan for us.

What other advice do I have?

Since Asana is a cloud system, we always use the latest version of the solution.

Users can go ahead with Asana because it's easy. It's a stable and scalable solution that has all the functions you need for your project management. The solution can save your progress when you are offline so that you can find everything when you're back. This feature can be helpful when you have internet issues.

Overall, I rate Asana a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Customer Success Manager at GSA analytics
Real User
A project management tracking system for medium and big enterprises
Pros and Cons
  • "The most valuable feature of the solution is its project management tracking systems."
  • "The product's page is not user-friendly."

What is our primary use case?

In my company, we use Asana for project management tracking.

How has it helped my organization?

Asana helps us in our company to split tasks and assign them to different people. Asana allows each one to individually update the task completed, which can be tracked and visible to all the teams in the company.

What is most valuable?

The most valuable feature of the solution is its project management tracking systems.

What needs improvement?

There is always a constant need to update the product to be able to give it more features in terms of tasks like adding commands or nodes. The product's page is not user-friendly. In general, the product's page should be more friendly to use. Asana does have all the things the user requires, making it a good product.

For how long have I used the solution?

I have been using Asana for a year. I am a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

We had multiple teams working from different countries in the company, with Finland being the place where the main office was located. There were only 30 users of the solution in the company.

How are customer service and support?

The solution's technical support was okay. I rate the technical support a seven out of ten.

The technical support would respond through a chat system and get back to you at a later stage, so instant support wasn't available.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the initial setup a seven, on a scale of one to ten, where ten is the best.

The solution is deployed on the public cloud.


To be frank, I don't know the time taken for the deployment because when I joined the company, Asana was already a subscribed tool. I was not the person who had subscribed and deployed Asana in the company, making me just a user.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the pricing part of the product since it was done by development teams and my manager in the past.

What other advice do I have?

I would like to tell those planning to use the solution that the product is a good fit for medium and big companies. I suggest small companies go for the lighter version of the solution sensitive, more simple. Asana's version, meant for medium and big companies, has more features and functions.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Asana
March 2025
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Francois Provencher - PeerSpot reviewer
Expert Consultant, Strategy and Innovation at Innovitech
Consultant
Top 20
A tool requiring an easy setup phase that can help manage software development
Pros and Cons
  • "The initial setup was straightforward."
  • "The calendar view in Asana has shortcomings and can be improved."

What is our primary use case?

I use Asana for advanced use cases, including managing software development and other projects.

How has it helped my organization?

With one particular project, we manage the development activities with around twenty people on the project team and about five hundred tasks, for which Asana helps to manage our sprint planning.

What is most valuable?

The most valuable features of the solution are the different views, including the list view, table view, dashboard, and the ability to add fields or customize by adding some specific fields for a project.

What needs improvement?

The calendar view in Asana has shortcomings and can be improved. The other element is the ability to natively be able to add additional connectors to better manage the planned time versus the actual time for each task.

The timesheet aspect is an additional feature I like to see in Asana since we now use another application called Toggl for managing our time cards. It would be better if we could do what we do in Toggl directly in Asana since it would be easy to plan activities.

For how long have I used the solution?

I have been using Asana for a year and a half. I use the solution's latest version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

How was the initial setup?

The initial setup was straightforward.

The solution is deployed on the cloud.

What was our ROI?

I have not specifically seen any ROI using the product. We use it as a part of different tools, so it is like looking at the ROI for an email, which is a part of the tools we need.

What other advice do I have?

To those planning to use Asana, I would say there are many similar applications. It can be hard to choose from applications like monday.com, Asana, ClickUp, and others since they are all good for collaborative project management for smaller projects, which have not quite reached the level in terms of capabilities to manage very large projects. I have managed projects ranging from 25 million USD to 50 million USD, and I feel Asana cannot operate at that level.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder at Coffman Consulting College Counseling
Real User
Top 5
A solution that helps its users stay well-organized
Pros and Cons
  • "Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
  • "Currently, there are only a few available options, but it would be helpful to have more control over the notifications received."

What is our primary use case?

Our marketing and communications team uses Asana as a project management and communication program. We input all of our marketing projects and their related tasks and assign each task to a staff member with a due date. This allows us to track our work's progress in Asana.

How has it helped my organization?

Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress. This creates a historical record of our projects tied to specific dates, allowing us to review what we did last year and ensure that projects are updated. Asana has systemized our work by ensuring that every project has the same tasks, including peer review and proofreading. This has reduced mistakes and improved the quality of our work.

What is most valuable?

The solution's most valuable feature is its ability to keep us organized and on task.

What needs improvement?

Improvement-wise, I would like more options for changing notification settings. Currently, there are only a few available options, but it would be helpful to have more control over the notifications received. For example, if you are on a project, you can receive every notification related to it, even if the task isn't yours.

It would be interesting if Asana could integrate with email platforms like Outlook and on, Gmail, and Google Calendar. This way, when a project has a due date, it could automatically appear on people's calendars.

For how long have I used the solution?

I have been using Asana for a year and a half. Also, I believe that I am using the solution's latest version. Specifically speaking, it is a cloud-based version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten since it has never gone down while we were working on it.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten. So, depending on your subscription, I think you can add a significant number of users.

How are customer service and support?

I don't have any experience with technical support.

How was the initial setup?

I think the initial setup was pretty straightforward. We had help from our IT department, but I don't believe the process was complicated.

What was our ROI?

I have experienced a return on investment using the solution.

What's my experience with pricing, setup cost, and licensing?

Price-wise, I think it's an affordable option for mid to large-sized companies.

What other advice do I have?

It would be beneficial for users to take some time to consider the different types of projects they have across various categories and to create those categories before inputting the projects. This way, the system will be more organized and easier to search. If projects are simply added as individual items without any categorization, managing them can become overwhelming. Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ShamikaSatterthwaite - PeerSpot reviewer
Project Manager at Queens University of Charlottwe
Real User
Beneficial single dashboard, seamless navigation, and helpful responsive support
Pros and Cons
  • "Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features."
  • "It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments."

What is our primary use case?

We utilize Asana as a tool for our project managers, enabling them to create intake forms, develop timelines, and monitor progress. Additionally, we can easily share files by integrating with platforms such as Dropbox, Microsoft, and Outlook. We have various options to connect our internal system which this system facilitated communication between both platforms.

What is most valuable?

Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features.

What needs improvement?

It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments.

For how long have I used the solution?

I have been using Asana for approximately five years.

What do I think about the scalability of the solution?

Asana's solution is scalable and user-friendly, especially for key individuals who will be working on the platform frequently, such as designers and web developers. Once shown how to use Asana, it becomes straightforward to manage tasks and collaborate with others. Essentially, Asana's ease of use lies in the ability to explain and demonstrate its features effectively.

How are customer service and support?

I have used the support from the vendor through email. I have had all my questions or issues addressed well. 

I rate the support Asana an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process for Asana varies depending on the client or company using it. For instance, with an ad agency, the setup may take around five hours as it requires thoughtful consideration of site mapping before determining how to utilize the platform effectively. Conversely, for individual entrepreneurs, the setup process should be straightforward as they are solely responsible for managing their own projects and can easily adapt to the platform.

Within one week the solution can be up and running. However, it takes three months to have the required people trained and for the solution to be operating well.

Previously, the deployment of Asana involved the director and IT personnel. The initial step was to identify the administrators who would have access to the account, followed by key stakeholders, such as IT and business management who set up the necessary configurations. Next, the project manager would begin adding tasks to ensure deadlines were met, and contractors were included as needed. The account management team was responsible for handling the accounts of the main individuals involved in the project.

What other advice do I have?

Conducting a few workshops on how to use Asana can be beneficial in helping individuals understand its functionality. Once the framework is established, the process becomes more manageable, and it's easier to identify and address any bottlenecks or issues that may arise. Overall, once the system is set up and tested, using Asana should be seamless without any significant hurdles.

I rate Asana an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Donee Damore - PeerSpot reviewer
Associate Director Of Project Management at a consultancy with 11-50 employees
Real User
Project management dashboard use to manage creative projects and update stakeholders
Pros and Cons
  • "Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments."
  • "In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved."

What is our primary use case?

I have used Asana while working at an e-commerce agency while working on creative projects and creating content like ads for Amazon or Walmart Connect. We used Asana to keep individuals within the agency updated on projects, even if they do not work within the creative team. 

When I worked at Claire's stores as a digital project manager for their internal digital creative team, we used Asana for different departments to log requests for creative projects. We also used it to manage the projects within the digital team. 

What is most valuable?

Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments. It is a central depository for everything. It is also really useful that you can add people outside your organization to projects you are working on. 

What needs improvement?

The use of Asana can be restricted if it is not set it up the right way. In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved. 

For how long have I used the solution?

I have been using this solution for a year and a half. 

Which solution did I use previously and why did I switch?

I used Basecamp and JIRA prior to Asana coming out. JIRA is used more for software developers or backend development projects.

How was the initial setup?

The initial setup was complex because the onboarding is not done correctly. This is due to the fact that we are short staffed and did not have time to be trained. Once we had spent more time using the solution, it was easier to use and understand.  

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced. 

What other advice do I have?

I would highly recommend Asana as I think it's a great tool. It is really easy to use once you are trained on it. It really helped me effectively manage projects and improve productivity and efficiency. It has a lot of options from an integration perspective with other platforms.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yasser_Anter - PeerSpot reviewer
Independent Business Consultant at Freelance
Real User
Top 5Leaderboard
Integrates team collaboration but lacks automated data entry and advanced vendor integration
Pros and Cons
  • "I find the interface of Asana easy to interact with."
  • "There is room for improvement in integrating Asana with different technology vendors."

What is our primary use case?

My primary use case for Asana is project management. Asana allows me to invite team members to the same project, including external members, to follow up and contribute or observe.

How has it helped my organization?

Asana provides a stable environment, which is one of its pros.

What is most valuable?

I find the interface of Asana easy to interact with. It has a desktop client, which is a feature I hoped Microsoft would have, allowing interaction over the web interface.

What needs improvement?

There is room for improvement in integrating Asana with different technology vendors. The reporting and exportation of project results need enhancement. The interface has drawbacks, such as the requirement of manual input of personal data into project forms. Overall, the application form should automatically populate user data like email address and phone number.

For how long have I used the solution?

I have used Asana for less than a year. I started using it this year.

What do I think about the stability of the solution?

I have not faced any stability issues since I started using Asana. I never encountered any glitches.

What do I think about the scalability of the solution?

There are no limitations on the number of projects or the data entry. The limitation only applies to the number of users based on purchased licenses.

How are customer service and support?

The Asana team interacts frequently with the PMO office to help with modification required or challenges faced.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of the desktop client was easy to install and use.

What about the implementation team?

I installed the desktop client of Asana myself. I wasn't part of the IT team and thus not responsible for the integration. I am just a user of the platform.

What's my experience with pricing, setup cost, and licensing?

Asana is overpriced based on its offering. On a personal level, I would not recommend it to myself. Due to its cost, I wouldn't select Asana if I were to buy a single license for managing my projects.

Which other solutions did I evaluate?

I have no information or interaction with other solutions. Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI.

What other advice do I have?

Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI for improved functionality.

I'd rate the solution found out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jovana Pavlovic - PeerSpot reviewer
Senior Back Office Manager at a financial services firm with 51-200 employees
Real User
Great tagging, helps with visibility, and is easy to use
Pros and Cons
  • "It has helped our departments maintain visibility."
  • "We don't get enough notifications."

What is our primary use case?

We are using Asana to send tasks or tickets to different departments internally, inside the company.

How has it helped my organization?

It has helped our departments maintain visibility. If you're tagged in there, everybody can see it. It's different than emailing and being CC'd. If you have 30 emails before you became CC'd and then you have to go and read through each one of them, scroll down to the end to understand what's going on, it can get messy. Here, everything looks much better and it's much easier to understand what's going on.

What is most valuable?

The visibility is great. The fact that everybody can see all of the tasks, and all of the comments, is super helpful. If you are tagged inside this task, so it's very easy to see. The interface looks really nice and it's really simple to get around and view everything, especially the items directly related to your work. Task management and distribution are awesome. 

What needs improvement?

If you are not tagged in the task specifically, even though the task is in your department, you're not going to get notified that there is a new task for your department. You need to constantly have the assignment program open, so you can check in and basically do the tasks that are new, to assign them accordingly. 

From my department, if I send a task to a different department unless they open it and tag me personally, I'm not going to see this task anymore. That's a little bit tricky for us. We need that to be changed.

We don't get enough notifications. Everyone has to keep opening up Asana to check and see the tasks. If something isn't tagged, it won't show up in anyone's notifications.

For how long have I used the solution?

I've been using the solution for three months. 

What do I think about the stability of the solution?

The solution has been quite stable. There aren't bugs or glitches and it doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

We haven't had an issue with scaling per se. However, we would like the visibility to expand beyond our department. There aren't enough notifications and everybody needs to open it up all the time to check tasks. 

We have about 100 users on the solution currently. It's used by all departments, including IT, back office, customer support, operations, partner department, management, and compliance.

Which solution did I use previously and why did I switch?

We switched to Asana from Freshdesk. We also used to use Zendesk for ticketing. In my previous companies, we might have used Skype or Microsoft Teams or just plain email to communicate items to each other. 

We used to do emails basically and were CC'ing everyone. Then we went to Freshdesk as a ticketing system. Everybody wants to have Asana for the reporting system. It's much better to use Asana as everybody can see it. The managers and heads of departments can actually see what you're doing, and what each of their team members is doing all of the time.

We used Freshdesk as an email ticketing system, with clients mostly. It was not internal usage. Asana is better for creating tasks and having visibility without having to email people to inform them of tickets. 

How was the initial setup?

I wasn't a part of the implementation process.

What about the implementation team?

Our IT team handled the implementation. 

What other advice do I have?

I'd recommend the solution to others. It's very useful and the interface is easy to use. As with any program, you need to get used to it, however, and maybe I'm just not used to it yet. Maybe they use notification alarms that I am missing or maybe they can be set. That's the biggest issue for us right now. In any case, the way it's set up, it's really nice. You can mark items as complete and you can mark is in progress. It's simple.

I would rate the product eight out of ten. If the alerts and notifications were better, I would rate it higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: March 2025
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