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Victor Estival - PeerSpot reviewer
Developer Product Marketing Manager at a tech services company with 51-200 employees
Real User
Dec 1, 2023
A highly stable solution that can be used for project management and task management
Pros and Cons
  • "Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools."
  • "It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing."

What is our primary use case?

We use Asana for project management and task management.

What is most valuable?

Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools.

What needs improvement?

Asana should provide the ability to have read-only users. Sometimes, I need to collaborate with people external to my organization, and I would love to invite them to my Asana board and assign tasks to them. Sometimes, these are short collaborations. I work in marketing, and sometimes I work with agencies.

I would love to do project management on my side, which would be way easier. It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing.

For how long have I used the solution?

I have been using Asana for five years.

Buyer's Guide
Asana
December 2025
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

What do I think about the stability of the solution?

Asana is a highly stable solution.

I rate Asana ten out of ten for stability.

What do I think about the scalability of the solution?

Around 250 to 300 users are using the solution in our organization.

I rate Asana ten out of ten for scalability.

Which solution did I use previously and why did I switch?

I have previously used different tools like monday.com and Productive.

What other advice do I have?

I am using the latest version of Asana. I was not involved with the solution's setup, but I was involved in onboarding the users, which was very easy.

I have contacted Asana's technical support with questions on how to do advanced things. Asana provides you with extensive documentation and documentation on the API so you can develop your custom integrations.

The more people use Asana, the easier it is to collaborate, and you will reduce a lot of messaging, email back and forth, and all those not-very-smart things that take a lot of time. Anyone who is considering using Asana should maximize their potential. Asana has many features like approvals, workflows, and automation, and it's best to spend some time learning them.

We were forced to take two hours of our time to learn how to use Asana, and it's a life savior. You can see people using Asana like any other tool, and then you have advanced users who utilize all the potential and boost productivity. You can really tell the people who are proficient with Asana in terms of productivity.

Overall, I rate Asana ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Customer Success Manager at a tech services company with 11-50 employees
Real User
Aug 23, 2023
A project management tracking system for medium and big enterprises
Pros and Cons
  • "The most valuable feature of the solution is its project management tracking systems."
  • "The product's page is not user-friendly."

What is our primary use case?

In my company, we use Asana for project management tracking.

How has it helped my organization?

Asana helps us in our company to split tasks and assign them to different people. Asana allows each one to individually update the task completed, which can be tracked and visible to all the teams in the company.

What is most valuable?

The most valuable feature of the solution is its project management tracking systems.

What needs improvement?

There is always a constant need to update the product to be able to give it more features in terms of tasks like adding commands or nodes. The product's page is not user-friendly. In general, the product's page should be more friendly to use. Asana does have all the things the user requires, making it a good product.

For how long have I used the solution?

I have been using Asana for a year. I am a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

We had multiple teams working from different countries in the company, with Finland being the place where the main office was located. There were only 30 users of the solution in the company.

How are customer service and support?

The solution's technical support was okay. I rate the technical support a seven out of ten.

The technical support would respond through a chat system and get back to you at a later stage, so instant support wasn't available.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the initial setup a seven, on a scale of one to ten, where ten is the best.

The solution is deployed on the public cloud.


To be frank, I don't know the time taken for the deployment because when I joined the company, Asana was already a subscribed tool. I was not the person who had subscribed and deployed Asana in the company, making me just a user.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the pricing part of the product since it was done by development teams and my manager in the past.

What other advice do I have?

I would like to tell those planning to use the solution that the product is a good fit for medium and big companies. I suggest small companies go for the lighter version of the solution sensitive, more simple. Asana's version, meant for medium and big companies, has more features and functions.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Asana
December 2025
Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Tarun Sukhani - PeerSpot reviewer
Founder & CTO at a media company with 1-10 employees
Real User
Nov 15, 2022
Project management platform with a simplistic layout that makes it faster to use and manage
Pros and Cons
  • "This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily."
  • "If you have been using a tool like Jira for many years, it make time some time to get used to the minimalist layout in Asana."

What is our primary use case?

We used this solution for project management and to keep track of the projects we are working on.

What is most valuable?

This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily. You can add other projects within the same screen.

What needs improvement?

If you have been using a tool like Jira for many years, it make time some time to get used to the minimalist layout in Asana. Once you get used to it, you may find it easier and faster to use than Jira. 

For how long have I used the solution?

I have been using this solution for four months.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

We have not witnessed any limitations on scalability. 

Which solution did I use previously and why did I switch?

We previously used Jira.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

If you are looking for a minimalist tool that is flexible and offers a to-do list and project management, I would recommend Asana.

If they want something more structured and integrated with an extended SDLC tool set, I would recommend Jira instead.

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Nakul Kundaliya - PeerSpot reviewer
Technical Lead Developer at a tech services company with 11-50 employees
Real User
Oct 8, 2022
Useful document tracking, reliable, and simple implmentation
Pros and Cons
  • "The most valuable feature of Asana is the tracking of comments and documents in one place."
  • "I rate the support from Asana a four out of five."

What is our primary use case?

I am using Asana for documents.

How has it helped my organization?

This solution has helped our company because we do not have to worry about losing our information.

What is most valuable?

The most valuable feature of Asana is the tracking of comments and documents in one place.

For how long have I used the solution?

I have been using Asana for approximately five years.

What do I think about the stability of the solution?

Asana is stable.

What do I think about the scalability of the solution?

The solution scales well.

Most of the people in my company are using this solution. We have plans to increase our usage in the future.

How are customer service and support?

I rate the support from Asana a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not use another solution prior to Asana.

How was the initial setup?

The initial setup of Asana is straightforward.

What about the implementation team?

We did the implementation of the solution in-house.

What was our ROI?

I have received a return on investment from using Asana.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

I rate the price of Asana a four out of five.

What other advice do I have?

One person can manage the maintenance of this solution. This is a good solution, and I would recommend it.

I rate Asana a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Angelos_pili96@Hotmail.Com +35796373151 - PeerSpot reviewer
Operations at a financial services firm with 51-200 employees
Real User
May 30, 2022
Good performance with excellent organization capabilities and task progress
Pros and Cons
  • "The solution scales well."
  • "We'd like the capability to be able to set up weekly reminders."

What is our primary use case?

We create tasks for other departments. We receive tasks from other departments or from account managers if they have any problem with the CRM problem or with the web page.

What is most valuable?

I like the way that Asana will put in the task. For example, if you change the styles of a task in progress, this task moves to the in-progress section. It's not a mess. It's very organized.

The solution scales well.

It's stable and the performance is good. 

What needs improvement?

I would like to add Asana to other email platforms. If you use Outlook, you can get an email. And since Asana is integrated into Outlook, you can connect this email to Asana, however, this is not so in other mail applications.

We'd like the capability to be able to set up weekly reminders.  Right now, in order to do this, we need to change the date every time. 

For how long have I used the solution?

I've been using the solution for seven or eight months.

What do I think about the stability of the solution?

It's quite a stable product. there aren't bugs or glitches. it doesn't crash. It doesn't freeze. it's reliable and the performance is good.

What do I think about the scalability of the solution?

It's very scalable. Even if you have more tasks coming in, it's easy to manage everything. It scales up and down, depending on your workload. 

There are more than 50 of us and we use it on a daily basis. That includes people from various departments, such as back-office, funding, operations, primary relations, business development, and developer marketing. Everything runs through Asana. 

Which solution did I use previously and why did I switch?

We used to use Monday. I prefer the design and how to manage the tasks in Asana. Monday was really a mess. Asana is much better. The interface is better and I understand the layout a bit more. 

How was the initial setup?

I was not a part of the initial setup. I came after it was up and running. 

What other advice do I have?

I'd recommend the solution to others. It's easy to handle Asana and manage your tasks.

I'd rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Donee Damore - PeerSpot reviewer
Associate Director Of Project Management at a consultancy with 11-50 employees
Real User
May 25, 2022
Project management dashboard use to manage creative projects and update stakeholders
Pros and Cons
  • "Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments."
  • "In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved."

What is our primary use case?

I have used Asana while working at an e-commerce agency while working on creative projects and creating content like ads for Amazon or Walmart Connect. We used Asana to keep individuals within the agency updated on projects, even if they do not work within the creative team. 

When I worked at Claire's stores as a digital project manager for their internal digital creative team, we used Asana for different departments to log requests for creative projects. We also used it to manage the projects within the digital team. 

What is most valuable?

Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments. It is a central depository for everything. It is also really useful that you can add people outside your organization to projects you are working on. 

What needs improvement?

The use of Asana can be restricted if it is not set it up the right way. In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved. 

For how long have I used the solution?

I have been using this solution for a year and a half. 

Which solution did I use previously and why did I switch?

I used Basecamp and JIRA prior to Asana coming out. JIRA is used more for software developers or backend development projects.

How was the initial setup?

The initial setup was complex because the onboarding is not done correctly. This is due to the fact that we are short staffed and did not have time to be trained. Once we had spent more time using the solution, it was easier to use and understand.  

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced. 

What other advice do I have?

I would highly recommend Asana as I think it's a great tool. It is really easy to use once you are trained on it. It really helped me effectively manage projects and improve productivity and efficiency. It has a lot of options from an integration perspective with other platforms.

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ralf Wenzel - PeerSpot reviewer
Cloud Architect at a tech services company with 51-200 employees
Real User
May 12, 2022
Makes onboarding customers easy as it is a simple and easy to use cloud-based software
Pros and Cons
  • "What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions."
  • "On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have."

What is our primary use case?

We're using Asana for project planning with our customers. We created a company team in Asana, and we also created a customer team in Asana. We define the tasks and use the software for project management.

What is most valuable?

What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions.

What needs improvement?

I'm not an expert on Asana. I'm only a user, and it does exactly what we want it to do. We are really happy with the software, so currently, there's no area for improvement.

On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have. We have Jira deployed on-premises for our development department. Our technical project management is on Jira, while our general project management is on Asana.

For how long have I used the solution?

I've been using Asana for three years.

What do I think about the stability of the solution?

Currently, I cannot tell how stable Asana is, because it's cloud-based.

What do I think about the scalability of the solution?

I haven't seen very good scalability in Asana, because it's cloud-based.

How are customer service and support?

I never had to contact technical support for Asana.

Which solution did I use previously and why did I switch?

We use other solutions in parallel to Asana such as Jira and Jira Service Desk. We're using all three solutions.

How was the initial setup?

There's no setup involved because we're using the cloud-based version of Asana. I just give them my email address and I register, then I'll have the software running. Though if I have to configure new projects on Asana, doing that is easy.

What other advice do I have?

I'm just a user of Asana, but when it comes to firewalls, I'm an expert.

We're using the cloud-based version of the software, not the on-premises version. It's the latest version because we didn't do an on-premises installation. We're using their past service, the cloud-based offering from Asana. Our cloud provider is Asana.

The number of users of the software highly varies. We're using it project-based, so my colleagues would be working with ten customers today, then tomorrow we'll have another project. 

My advice to others looking into using Asana is to start with the cloud version, because I really don't know much about their on-premises version.

I'm rating Asana eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sam Thomas - PeerSpot reviewer
Product Manager at a tech services company with 5,001-10,000 employees
Real User
Apr 26, 2022
Kanban style work collaboration and task management tool that's stable and straightforward to set up
Pros and Cons
  • "Stable Kanban style tool for collaboration and task management. It runs smoothly and has a straightforward setup."
  • "It's hard to integrate Asana into other parts of the company workflow, so integration is an area for improvement."

What is our primary use case?

I'm using Asana to have data for our weekly team stand-up meeting.

What is most valuable?

What I found most valuable in Asana is its Kanban style board. I haven't dug into the tool deep enough to really explore all of its features.

What needs improvement?

Better integration could be an area for improvement in Asana. It's hard to integrate it into other parts of our company workflow because our company infrastructure has a lot of security firewalls, but I'm not sure if there's anything Asana can do about it.

What do I think about the stability of the solution?

Asana is a stable tool. It runs smoothly.

How was the initial setup?

The initial setup for Asana was straightforward. It's one of the reasons the team decided to use it.

What other advice do I have?

I work with Asana five minutes a week, but not in-depth like some of my other colleagues.

For our needs today, Asana is doing what it intends to do. I don't know how more we can push it, because we're not really leveraging it for its whole capacity.

We haven't reached out to their technical support team because we didn't have a need.

My usage of the tool is extremely limited, so I don't have much expertise to give advice to anyone looking into implementing Asana.

I'm rating Asana eight out of ten, based on my experience.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Asana Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Asana Report and get advice and tips from experienced pros sharing their opinions.