Asana Reviews

I am using Asana for documents.

This solution has helped our company because we do not have to worry about losing our information.

The most valuable feature of Asana is the tracking of comments and documents in one place.

I have been using Asana for approximately five years.

Asana is stable.

The solution scales well.

Most of the people in my company are using this solution. We have plans to increase our usage in the future.

I rate the support from Asana a four out of five.

I did not use another solution prior to Asana.

The initial setup of Asana is straightforward.

We did the implementation of the solution in-house.

I have received a return on investment from using Asana.

The price of the solution is reasonable.

I rate the price of Asana a four out of five.

One person can manage the maintenance of this solution. This is a good solution, and I would recommend it.

I rate Asana a nine out of ten.

There are two main things I use it for. The first one is lead management and opportunity processing, internally in my organization, project management, and task creation. The second thing I use most is support inside the community of Asana. I'm an ambassador of the Asana community. I also use Asana for this type of support.

Before Asana, we didn't have a tool to control our leads or our opportunities. It was just by memory. If we were talking with a client, we were just thinking about calling that lead or that client in a day. With Asana, I have my leads more organized. I know when to call. I can go back and see what I said on the last call, or what I emailed the last time we contacted them. It's an easier way to keep up with my prospects and my opportunities.

The best feature is how easily you can create rules. You can do it just via point and click. I like how easy it is to use the rules within Asana.

The initial setup was simple. 

Asana has a site available where you can check the status and see if it's working or in the middle of downtime still (when downtime happens).

Technical support has been excellent. 

One of the main things I've been wishing for is an ID, a short ID, just like Jira. That is another tool that I used before. It has an ID for every task in Asana. So it's a short way to know what task are you writing your things on, and it's easier to control your activities. 

In Asana, there's no way to add a custom date field. That's another thing. 

Both of those functionalities I'm wishing for, or I'm hoping for in the short term.

Occasionally, Asana does go down.

I've been using the solution for less than a year - 11 months or ten months, probably.

Since we've had Asana, we have been down twice for two to three hours each time. Asana provides a website to know the status of Asana in general. It's an easy way to check if Asana is down or not. We know that every tool has these types of failures. We wish we don't have any more failures, however, we may continue to have them. That said, Asana is excellent in how they provide the status of Asana in general.

The ability to scale depends on the implementation within your organization. However, the scalability is there to do it on your own. You can have a thousand employees using Asana. I don't see any problems scaling up using Asana.

Right now, we have about 50 people on the solution. We use it quite extensively.

When we need support, we have a VIP support channel as we are an Asana partner. We have Asana support directly with the Asana support team. We are extremely satisfied with the help we get. 

Positive

Besides Asana, we work with Salesforce, Twilio, and Slack. I've used Jira in the past as well. 

We did not previously use a project management solution at this company.

I was involved in the initial implementation. It was straightforward. The difficult part of this type of implementation is how you structure your teams and projects within Asana, however, how you use Asana to do this is intuitive. We didn't have any problem with how to accommodate or establish those things. I'd rate the simplicity of the implementation at a four out of five.

The deployment didn't take more than two weeks. 

The maintenance is easy. It's very smooth. We do not require a maintenance team, however, we do have team leaders that will do occasional maintenance. 

We handled the implementation in-house.

I don't have exact ROI numbers, however, we've seen time investment hours and we know that each hour counts as money. We've seen some return on investment, in time, in productivity. Those two KPIs have seen marked improvements.

We are Asana partners.

I use the most recent version and I use it every day.

I'd rate the solution nine out of ten. It's a great way to organize your daily work within your organization. It doesn't matter your team or the department you're working in. It's very flexible. 

We create tasks for other departments. We receive tasks from other departments or from account managers if they have any problem with the CRM problem or with the web page.

I like the way that Asana will put in the task. For example, if you change the styles of a task in progress, this task moves to the in-progress section. It's not a mess. It's very organized.

The solution scales well.

It's stable and the performance is good. 

I would like to add Asana to other email platforms. If you use Outlook, you can get an email. And since Asana is integrated into Outlook, you can connect this email to Asana, however, this is not so in other mail applications.

We'd like the capability to be able to set up weekly reminders.  Right now, in order to do this, we need to change the date every time. 

I've been using the solution for seven or eight months.

It's quite a stable product. there aren't bugs or glitches. it doesn't crash. It doesn't freeze. it's reliable and the performance is good.

It's very scalable. Even if you have more tasks coming in, it's easy to manage everything. It scales up and down, depending on your workload. 

There are more than 50 of us and we use it on a daily basis. That includes people from various departments, such as back-office, funding, operations, primary relations, business development, and developer marketing. Everything runs through Asana. 

We used to use Monday. I prefer the design and how to manage the tasks in Asana. Monday was really a mess. Asana is much better. The interface is better and I understand the layout a bit more. 

I was not a part of the initial setup. I came after it was up and running. 

I'd recommend the solution to others. It's easy to handle Asana and manage your tasks.

I'd rate the solution nine out of ten.

I have used Asana while working at an e-commerce agency while working on creative projects and creating content like ads for Amazon or Walmart Connect. We used Asana to keep individuals within the agency updated on projects, even if they do not work within the creative team. 

When I worked at Claire's stores as a digital project manager for their internal digital creative team, we used Asana for different departments to log requests for creative projects. We also used it to manage the projects within the digital team. 

Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments. It is a central depository for everything. It is also really useful that you can add people outside your organization to projects you are working on. 

The use of Asana can be restricted if it is not set it up the right way. In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved. 

I have been using this solution for a year and a half. 

I used Basecamp and JIRA prior to Asana coming out. JIRA is used more for software developers or backend development projects.

The initial setup was complex because the onboarding is not done correctly. This is due to the fact that we are short staffed and did not have time to be trained. Once we had spent more time using the solution, it was easier to use and understand.  

This solution is reasonably priced. 

I would highly recommend Asana as I think it's a great tool. It is really easy to use once you are trained on it. It really helped me effectively manage projects and improve productivity and efficiency. It has a lot of options from an integration perspective with other platforms.

I would rate this solution an eight out of ten. 

We are using Asana to send tasks or tickets to different departments internally, inside the company.

It has helped our departments maintain visibility. If you're tagged in there, everybody can see it. It's different than emailing and being CC'd. If you have 30 emails before you became CC'd and then you have to go and read through each one of them, scroll down to the end to understand what's going on, it can get messy. Here, everything looks much better and it's much easier to understand what's going on.

The visibility is great. The fact that everybody can see all of the tasks, and all of the comments, is super helpful. If you are tagged inside this task, so it's very easy to see. The interface looks really nice and it's really simple to get around and view everything, especially the items directly related to your work. Task management and distribution are awesome. 

If you are not tagged in the task specifically, even though the task is in your department, you're not going to get notified that there is a new task for your department. You need to constantly have the assignment program open, so you can check in and basically do the tasks that are new, to assign them accordingly. 

From my department, if I send a task to a different department unless they open it and tag me personally, I'm not going to see this task anymore. That's a little bit tricky for us. We need that to be changed.

We don't get enough notifications. Everyone has to keep opening up Asana to check and see the tasks. If something isn't tagged, it won't show up in anyone's notifications.

I've been using the solution for three months. 

The solution has been quite stable. There aren't bugs or glitches and it doesn't crash or freeze. It is reliable. 

We haven't had an issue with scaling per se. However, we would like the visibility to expand beyond our department. There aren't enough notifications and everybody needs to open it up all the time to check tasks. 

We have about 100 users on the solution currently. It's used by all departments, including IT, back office, customer support, operations, partner department, management, and compliance.

We switched to Asana from Freshdesk. We also used to use Zendesk for ticketing. In my previous companies, we might have used Skype or Microsoft Teams or just plain email to communicate items to each other. 

We used to do emails basically and were CC'ing everyone. Then we went to Freshdesk as a ticketing system. Everybody wants to have Asana for the reporting system. It's much better to use Asana as everybody can see it. The managers and heads of departments can actually see what you're doing, and what each of their team members is doing all of the time.

We used Freshdesk as an email ticketing system, with clients mostly. It was not internal usage. Asana is better for creating tasks and having visibility without having to email people to inform them of tickets. 

I wasn't a part of the implementation process.

Our IT team handled the implementation. 

I'd recommend the solution to others. It's very useful and the interface is easy to use. As with any program, you need to get used to it, however, and maybe I'm just not used to it yet. Maybe they use notification alarms that I am missing or maybe they can be set. That's the biggest issue for us right now. In any case, the way it's set up, it's really nice. You can mark items as complete and you can mark is in progress. It's simple.

I would rate the product eight out of ten. If the alerts and notifications were better, I would rate it higher.

We primarily use the solution for project management and communication on projects.

We're still in the process of learning it, so I can't say that it's improved the organization tremendously yet, but our whole team understands its value and we just need to implement it. The onboarding process has been a little bit slow, just getting everybody to use it and moving away from our old habits.

The ability to build subtasks and break things down off of our major tasks has been very valuable.

The world is moving to a lot of video-type communication and having a quick way to do video inside the platform or communicate via video from one person to another could be very handy. In a couple of other platforms, I have looked for a way to communicate with the team with a short 30-second video that I can just click on, record, send, and be done with it.

I don't think it needs additional features as much as having a way to onboard the team and having a better way to get everybody accustomed to using it. That's what we need to figure out. I don't know if that's anything that Asana can do as much as it is just figuring out how to build an implementation plan for the product on our end.

I have been using Asana for about six months.

It is very stable.

I think it's extremely scalable. I'm questioning how I can use archives, how I can resurrect old projects, and how to add on to old projects. Before we can ever get to that level, we have to implement the projects we have. So the long-term roadmap in my mind is: What does it look like if I want to resurrect an old project, add onto it, keep or duplicate it?

Right now, there are only four of us in the company, so we're only implementing the product across the four of us and that's just super, super simple.

It was very simple. By the end of the first day, I had a pretty good grasp on it. I think the rest of the team saw implementing the projects as a little too much work, and I think that was part of what limited our process. Moving from pen and paper, or moving from a whiteboard, into a digital platform involves a shift of mindset and a shift of processes. We didn't do a good transition from old-school processes to new-school digital processes.

For what it brings to the table, I think Asana is fairly affordable. There are some features, such as portfolios, that I would like to see included at the level we're at. I think to pay extra for some of the portfolio features is unrealistic at this point, especially for a small startup company like ours. I would like to see that feature in our pricing plan right now, but other than that, it's definitely pretty good.

I looked at monday.com and at Trello. I looked at several different systems and landed on Asana for project management as we really thought it would bring the best value to our team.

I would advise others looking into Asana to investigate the other platforms, but more than anything to know what they want when they go out and look for a platform. I didn't have well-documented what I really, really wanted, and that required me to chase a lot of rabbit trails and actually test some products, which wasted a lot of my time. If I had down on paper what I really wanted, Asana would have risen to the surface really quickly, but I was not well-prepared for what I was looking for.

As a whole, I would rate Asana as a 8.5 to 9 out of 10.

We're using Asana for project planning with our customers. We created a company team in Asana, and we also created a customer team in Asana. We define the tasks and use the software for project management.

What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions.

I'm not an expert on Asana. I'm only a user, and it does exactly what we want it to do. We are really happy with the software, so currently, there's no area for improvement.

On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have. We have Jira deployed on-premises for our development department. Our technical project management is on Jira, while our general project management is on Asana.

I've been using Asana for three years.

Currently, I cannot tell how stable Asana is, because it's cloud-based.

I haven't seen very good scalability in Asana, because it's cloud-based.

I never had to contact technical support for Asana.

We use other solutions in parallel to Asana such as Jira and Jira Service Desk. We're using all three solutions.

There's no setup involved because we're using the cloud-based version of Asana. I just give them my email address and I register, then I'll have the software running. Though if I have to configure new projects on Asana, doing that is easy.

I'm just a user of Asana, but when it comes to firewalls, I'm an expert.

We're using the cloud-based version of the software, not the on-premises version. It's the latest version because we didn't do an on-premises installation. We're using their past service, the cloud-based offering from Asana. Our cloud provider is Asana.

The number of users of the software highly varies. We're using it project-based, so my colleagues would be working with ten customers today, then tomorrow we'll have another project. 

My advice to others looking into using Asana is to start with the cloud version, because I really don't know much about their on-premises version.

I'm rating Asana eight out of ten.

I'm using Asana to have data for our weekly team stand-up meeting.

What I found most valuable in Asana is its Kanban style board. I haven't dug into the tool deep enough to really explore all of its features.

Better integration could be an area for improvement in Asana. It's hard to integrate it into other parts of our company workflow because our company infrastructure has a lot of security firewalls, but I'm not sure if there's anything Asana can do about it.

Asana is a stable tool. It runs smoothly.

The initial setup for Asana was straightforward. It's one of the reasons the team decided to use it.

I work with Asana five minutes a week, but not in-depth like some of my other colleagues.

For our needs today, Asana is doing what it intends to do. I don't know how more we can push it, because we're not really leveraging it for its whole capacity.

We haven't reached out to their technical support team because we didn't have a need.

My usage of the tool is extremely limited, so I don't have much expertise to give advice to anyone looking into implementing Asana.

I'm rating Asana eight out of ten, based on my experience.

We are using it for managing small and medium projects.

It is very good for managing the timeline. I'm a quality manager, and I have different testing projects running with different work breakdown structures. Asana makes it very easy to implement and monitor the plans. It is easy to move the tasks and complete them, break them down, and assign them to people.

Auto-shift is an essential feature for planning, but it's currently not there. It should have this feature so that when you move a task that depends on another task, the dates should be auto-shifted. For example, you have two tasks dependent on each other. When the parent task is moved or delayed, the child task should also be delayed, and the date should be shifted. When we have a very long timeline, it's very complex to go task by task and shift the dates on the task. Auto-shift is a fantastic and basic feature of project management, and having such a feature in Asana would make our lives much easier. If Asana added this feature, it would complete the suit and close the project management cycle because currently, there is a gap. 

I have been using this solution for a couple of years.

It is good from the stability point of view.

Because of the lack of the auto-shift feature, it is difficult to manage a complex project or complex timeline. For small and medium projects, it's a perfect tool, but for big or complex projects, Microsoft Project is suitable.

We have more than 50 people who use this solution.

I have contacted them many times. I contacted them regarding the auto-shift feature because, in the beginning, I thought it was something I didn't know. I had to integrate Asana with Freshdesk. We got another tool to make the integration happen, and after that, it was very easy to open a task through Asana. Their support was good. I would rate them a four out of five.

I used Microsoft Project. We switched because Asana was way easier. It doesn't have a learning curve like Microsoft Project. It is also cloud-based and cost-effective. 

It was very easy. I like it for that reason. There is no learning curve for understanding and enabling the tool.

Its price is fair. Its licensing cost is cheaper than Microsoft Project. I would rate it a two out of five in terms of pricing.

On the technical side, you should be able to learn it quickly. You can watch the videos on the Asana website. On the practical side, you should explore the feature of having custom columns because it's like magic. Being aware of the fact that you can add custom columns in your plan and use them for analysis and managing your project would make your life easier later on. So, at the initiation phase, it's very important to know that you have this capability.

I would rate it an eight out of ten. It is a very good tool. It is very easy to install and easy to learn, but if you have complex and big projects, you would have problems. If they add the auto-shift feature in future releases, my opinion will change, but currently, I would rate it an eight out of ten.

We use Asana as a project and task management tool. We assign tasks for each colleague of ours to do something in relation to our work. For example, it is a developer that needs to program something. I will put all the tasks there, assign them to him, and put my deadline, and the information that is needed. It provides a complete overview of all of the work that we do for our business operation and models in our company.

Asana provides a lot of options and a lot of customization to give the best efficient way for your business to operate. For example, I can customize my tasks, tables, and pipelines the way I want them to fit my business model. It's easy and highly customizable.

I have used Asana within the past 12 months.

The stability of Asana is good. However, there are some issues with maintenance, when the solution is down. For example, there might be maintained for a few hours where we cannot use the solution.

All the users in my company are using this solution.

Asana is simple to set up.

There is a free version of Asana, but we use the paid version to receive all the features we want. The overall price is reasonable.

I rate Asana a nine out of ten.