The solution is a task management app. It is good for project management.
Founder at Elxae Hub
A stable solution with a lot of integrations and good task management features
Pros and Cons
- "The tool has a lot of integrations."
- "The messaging feature could be better."
What is our primary use case?
What is most valuable?
The tool has a lot of integrations. It’s popular and has good task management features.
What needs improvement?
The messaging feature could be better.
What do I think about the stability of the solution?
I've never had challenges with the product’s stability. For the period we used it, it was stable.
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Asana
April 2025

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What do I think about the scalability of the solution?
The tool is scalable, but we have to remember that we have to pay for it. Our organization had a team of 15 to 20 people using the solution. A project manager managed the solution. We did not need a developer.
How was the initial setup?
The initial setup was straightforward. I come from a technical background. Everything is straightforward for me. The setup was very simple. We had to download the app and add the tasks.
What about the implementation team?
We deployed the tool in-house. We just have to sign up and download the app to deploy the solution. If we want to use the cloud version, we can get on the website and add users and tasks. It is that simple.
What was our ROI?
My organization would have seen a return on investment in the solution. If they didn’t, they would have stopped using it.
What's my experience with pricing, setup cost, and licensing?
We paid a monthly licensing fee for the product.
Which other solutions did I evaluate?
Bitrix24 is pretty fast, but Asana is fine too. Asana is better than Trello as a task manager.
What other advice do I have?
Asana is good at what it does. However, I still prefer Bitrix24 over Asana. People looking to use the solution must go ahead and use it. It is not a bad tool. Overall, I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Co-Founder at a tech consulting company with 11-50 employees
With a flexible pricing policy, the product allows for sprint planning, allocating tasks, and monitoring bugs
Pros and Cons
- "What I like the most about Asana is its API integrations because we use a lot of cluttered toolsets in our company since we need to cater to different clients, for which its integration gives us a lot of flexibility."
- "The mobile application of Asana has to be improved a lot because no one wants to do a complete project management task on mobile."
What is our primary use case?
For our company, we use Asana for project management. Since my company caters to a lot of enterprise clients, ticket management services are based on the preferred choice of our clients.
I lead a team of software developers in my company, so we use Asana for sprint planning, allocating tasks, monitoring bugs, and a few more tasks.
What is most valuable?
Asana launched a dashboard a year ago. What I like the most about Asana is its API integrations because we use a lot of cluttered toolsets in our company since we need to cater to different clients, for which its integration gives us a lot of flexibility. We use Notion for the documentation, whereas we use Asana for the task, and we have written many automation scripts for our benefit.
What needs improvement?
The mobile application of Asana has to be improved a lot because no one wants to do a complete project management task on mobile. While on my mobile phone, I would like to get an update quickly or a short task notification so that I don't forget anything, for which the mobile interface is very clumsy.
I don't have anything related to the additional features required in the solution on top of my mind because my company hasn't even used 50 percent of the tool's feature set. We have customized the tool based on our processes. We are using whatever we need in the tool, so I don't have any suggestions for adding features to Asana.
For how long have I used the solution?
I have been using Asana for two and a half years. I am just a user of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten since I haven't faced any challenges regarding the product's stability.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a nine out of ten since I haven't faced any challenges regarding the product's scalability, and our company hasn't explored its scalability involving a billion tasks.
I have a 45-member team working under me using Asana.
How are customer service and support?
The solution's technical support is not very prompt or strong, which may be because they have to reach out to a lot of users. Though we only got the opportunity to interact with the product's technical support team once or twice, our experience was not good. We weren't happy with the technical support team because of the response time they took to provide us with a solution to our issue, and we had only reached out to the support team since we had no clue on how to resolve the issue in the product. We were expecting experts from Asana's technical support team to resolve the issue within an hour, but it took them 48 hours to resolve it.
Which solution did I use previously and why did I switch?
ClickUp and Jira are part of the project management tools we use in our company.
How was the initial setup?
The ease or complexity of Asana's initial setup process depends on the use cases for which the product is chosen. The initial set of phases can be a no-brainer for a simple project creation or for some setup using an existing project template. In our company, we use Asana for Complex use cases, like getting it integrated into a dashboard from Notion or a ticketing system from Jira, for which we need a bit of technical intervention.
The solution is deployed on the cloud.
What about the implementation team?
The internal team in my company, who reports to me, managed the initial setup phase of the product.
What's my experience with pricing, setup cost, and licensing?
I can describe Asana's pricing as a sweet spot since it is neither very high nor very low, especially regarding the value Asana adds to its products. I like the flexibility provided in Asana's pricing policies. In our company, we use 50 percent of the features provided by Asana, because of which we only pay 50 percent of Asana's total cost.
What other advice do I have?
I recommend the product to its other potential users.
I rate the overall product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Asana
April 2025

Learn what your peers think about Asana. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
Partner & Customer Success Operations Team Lead at a comms service provider with 201-500 employees
Helpful customization, efficient team allocation, and high visibility
Pros and Cons
- "Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly."
- "The documentation could be enhanced by incorporating more visually informative videos that demonstrate how to accomplish specific tasks. While Asana's community support is valuable for answering questions, finding precise answers often requires sifting through multiple posts. Having concise and explanatory videos would greatly improve the user experience. When searching on platforms like Google, there are many individuals sharing their approaches to using Asana. However, the information provided is often not directly applicable to one's specific needs. Therefore, it would be advantageous to have comprehensive video tutorials that address common user queries. This would provide a more efficient and intuitive way of accessing information, especially when it comes to learning how to navigate and utilize Asana's features effectively."
What is our primary use case?
Asana is highly beneficial for extended projects that require a strategic approach. It allows us to dissect these projects into numerous tasks and effectively prioritize them based on their deadlines. Moreover, Asana facilitates seamless collaboration across various departments, emphasizing the significance of time management and strategic thinking. Additionally, it aids in allocating resources within my team, ensuring efficient execution of the pertinent project.
What is most valuable?
Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly.
Additionally, Asana allows for allocation across different projects, providing excellent visibility for customers who submit tickets. They can view timelines and prioritize projects, promoting transparency. The system revolves around offering visibility, prioritization of tasks, and effective delegation within the team. Despite its simplicity, it encompasses the creation of project forms with various rules. These rules determine assignments based on request type and submitter, as well as priority levels set by team leaders. Overall, Asana's functionality in this regard is highly advantageous.
What needs improvement?
The documentation could be enhanced by incorporating more visually informative videos that demonstrate how to accomplish specific tasks. While Asana's community support is valuable for answering questions, finding precise answers often requires sifting through multiple posts. Having concise and explanatory videos would greatly improve the user experience. When searching on platforms like Google, there are many individuals sharing their approaches to using Asana. However, the information provided is often not directly applicable to one's specific needs. Therefore, it would be advantageous to have comprehensive video tutorials that address common user queries. This would provide a more efficient and intuitive way of accessing information, especially when it comes to learning how to navigate and utilize Asana's features effectively.
Asana offers a variety of view formats that provide different levels of visibility. These include board view, list view, timeline view, and dependency view. For a single project, you can explore multiple views depending on your objectives. If you're working on a long-term project, you may prefer the timeline view to track your progress and have a macro-level overview of where you stand. On the other hand, for more granular tasks, the board view can be helpful in monitoring the progress and visualizing how things are advancing. The choice of view is not merely a feature selection but rather a decision based on the visibility it offers for your specific needs.
For how long have I used the solution?
I have been using Asana within the last 12 months.
What do I think about the stability of the solution?
The solution is stable.
I rate the stability of Asana an eight out of ten.
What do I think about the scalability of the solution?
We have a few hundred people using this solution in my organization.
I rate the scalability of Asana a seven out of ten.
How are customer service and support?
I did not contact the vendor's support.
Which solution did I use previously and why did I switch?
I did not use other solutions similar to Asana.
Which other solutions did I evaluate?
I did not evaluate other solutions before Asana. It was always deployed in my company when I started working.
What other advice do I have?
I would recommend Asana to others.
I rate Asana an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at Coffman Consulting College Counseling
A solution that helps its users stay well-organized
Pros and Cons
- "Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress."
- "Currently, there are only a few available options, but it would be helpful to have more control over the notifications received."
What is our primary use case?
Our marketing and communications team uses Asana as a project management and communication program. We input all of our marketing projects and their related tasks and assign each task to a staff member with a due date. This allows us to track our work's progress in Asana.
How has it helped my organization?
Asana has significantly reduced the number of emails we exchange because we can access the project directly. It organizes all the tasks related to each project, assigns them to staff with due dates, and tracks progress. This creates a historical record of our projects tied to specific dates, allowing us to review what we did last year and ensure that projects are updated. Asana has systemized our work by ensuring that every project has the same tasks, including peer review and proofreading. This has reduced mistakes and improved the quality of our work.
What is most valuable?
The solution's most valuable feature is its ability to keep us organized and on task.
What needs improvement?
Improvement-wise, I would like more options for changing notification settings. Currently, there are only a few available options, but it would be helpful to have more control over the notifications received. For example, if you are on a project, you can receive every notification related to it, even if the task isn't yours.
It would be interesting if Asana could integrate with email platforms like Outlook and on, Gmail, and Google Calendar. This way, when a project has a due date, it could automatically appear on people's calendars.
For how long have I used the solution?
I have been using Asana for a year and a half. Also, I believe that I am using the solution's latest version. Specifically speaking, it is a cloud-based version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten since it has never gone down while we were working on it.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten. So, depending on your subscription, I think you can add a significant number of users.
How are customer service and support?
I don't have any experience with technical support.
How was the initial setup?
I think the initial setup was pretty straightforward. We had help from our IT department, but I don't believe the process was complicated.
What was our ROI?
I have experienced a return on investment using the solution.
What's my experience with pricing, setup cost, and licensing?
Price-wise, I think it's an affordable option for mid to large-sized companies.
What other advice do I have?
It would be beneficial for users to take some time to consider the different types of projects they have across various categories and to create those categories before inputting the projects. This way, the system will be more organized and easier to search. If projects are simply added as individual items without any categorization, managing them can become overwhelming. Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Curl Labs
Versatile project management solution used for software development to assign tasks and track projects
Pros and Cons
- "The initial setup is straightforward. It was just a few clicks to get started and to integrate Asana into our existing business system. It took 15 days to fully implement our projects using Asana."
- "We have not used Asana on our private server. We have been using the cloud solution. We need an on premise solution for government agencies."
What is our primary use case?
We are a software company and we have many different software projects with 10 to 15 developers working on each project. We use to Asana to manage each project, for team collaboration and to assign tasks to the team. Basically, we use Asana for project management and collaboration.
What needs improvement?
We have not used Asana on our private server. We have only been using the cloud solution. We need an on premise solution for government agencies. This would be an improvement if this was possible.
For how long have I used the solution?
We have been using this solution for six years.
What do I think about the stability of the solution?
This is a stable solution. So far we have faced not any problem with the system slowing down or lagging.
What do I think about the scalability of the solution?
We have 150 full-time employees in our organization and for our use case, Asana is sufficient. We don't know if we can handle over 500 or 1000 users at the same time. We have not tried yet.
How was the initial setup?
The initial setup is straightforward. It was just a few clicks to get started and to integrate Asana into our existing business system. It took 15 days to fully implement our projects using Asana.
What's my experience with pricing, setup cost, and licensing?
We have a monthly subscription.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Helpdesk Support at a comms service provider with 51-200 employees
Allows us to prioritize tasks effectively at reasonable pricing
Pros and Cons
- "The way it handles the task is good. The whole team needs to organize all our tasks using Asana. It helps to clarify and allows us to prioritize tasks effectively."
- "The solution could have a bigger pop-up when someone assigns a task or have a notification similar to Facebook, where you see a number indicating the notifications you receive."
What is our primary use case?
We use the solution to create some tasks. Each task is assigned to somebody here.
What is most valuable?
The way it handles the task is good. The whole team needs to organize all our tasks using Asana. It helps to clarify and allows us to prioritize tasks effectively.
What needs improvement?
The solution could have a bigger pop-up when someone assigns a task or have a notification similar to Facebook, where you see a number indicating the notifications you receive. This way, you can see the notification when you use Asana. Perhaps a larger notification or a different color could make it easier for everyone to identify that they have a task assigned.
For how long have I used the solution?
I have been using Asana for a year. We are using the desktop version of the solution.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support is very useful.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. 20 members, including the manager, were involved in the development.
I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. We paid and received equal functionality.
What other advice do I have?
I recommend the solution. You can view and manage your tasks, assign each task to the appropriate team member, and track the progress and status of each task.
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a tech services company with 5,001-10,000 employees
Kanban style work collaboration and task management tool that's stable and straightforward to set up
Pros and Cons
- "Stable Kanban style tool for collaboration and task management. It runs smoothly and has a straightforward setup."
- "It's hard to integrate Asana into other parts of the company workflow, so integration is an area for improvement."
What is our primary use case?
I'm using Asana to have data for our weekly team stand-up meeting.
What is most valuable?
What I found most valuable in Asana is its Kanban style board. I haven't dug into the tool deep enough to really explore all of its features.
What needs improvement?
Better integration could be an area for improvement in Asana. It's hard to integrate it into other parts of our company workflow because our company infrastructure has a lot of security firewalls, but I'm not sure if there's anything Asana can do about it.
What do I think about the stability of the solution?
Asana is a stable tool. It runs smoothly.
How was the initial setup?
The initial setup for Asana was straightforward. It's one of the reasons the team decided to use it.
What other advice do I have?
I work with Asana five minutes a week, but not in-depth like some of my other colleagues.
For our needs today, Asana is doing what it intends to do. I don't know how more we can push it, because we're not really leveraging it for its whole capacity.
We haven't reached out to their technical support team because we didn't have a need.
My usage of the tool is extremely limited, so I don't have much expertise to give advice to anyone looking into implementing Asana.
I'm rating Asana eight out of ten, based on my experience.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Director Of Project Management at a consultancy with 11-50 employees
Project management dashboard use to manage creative projects and update stakeholders
Pros and Cons
- "Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments."
- "In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved."
What is our primary use case?
I have used Asana while working at an e-commerce agency while working on creative projects and creating content like ads for Amazon or Walmart Connect. We used Asana to keep individuals within the agency updated on projects, even if they do not work within the creative team.
When I worked at Claire's stores as a digital project manager for their internal digital creative team, we used Asana for different departments to log requests for creative projects. We also used it to manage the projects within the digital team.
What is most valuable?
Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments. It is a central depository for everything. It is also really useful that you can add people outside your organization to projects you are working on.
What needs improvement?
The use of Asana can be restricted if it is not set it up the right way. In some instances, there were subtasks where more than one person needed to review it, but I could only assign it to one person. I would have to create a subtask under a subtask and then assign it to other people. This could be improved.
For how long have I used the solution?
I have been using this solution for a year and a half.
Which solution did I use previously and why did I switch?
I used Basecamp and JIRA prior to Asana coming out. JIRA is used more for software developers or backend development projects.
How was the initial setup?
The initial setup was complex because the onboarding is not done correctly. This is due to the fact that we are short staffed and did not have time to be trained. Once we had spent more time using the solution, it was easier to use and understand.
What's my experience with pricing, setup cost, and licensing?
This solution is reasonably priced.
What other advice do I have?
I would highly recommend Asana as I think it's a great tool. It is really easy to use once you are trained on it. It really helped me effectively manage projects and improve productivity and efficiency. It has a lot of options from an integration perspective with other platforms.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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