AvePoint Cloud Backup Reviews

Name: AvePoint Cloud Backup
Brand: AvePoint
Rating: 4.4 (11 reviews)

4.4 out of 5

11 reviews
100% willing to recommend

123 followers

What is AvePoint Cloud Backup?

AvePoint Cloud Backup is a comprehensive data protection solution designed to safeguard critical business data stored in Microsoft 365 and Dynamics 365. It offers automated and secure backup and restore capabilities, ensuring that organizations can recover their data quickly in the event of accidental deletion, data corruption, or cyberattacks. With AvePoint Cloud Backup, businesses can easily manage and monitor their backup and restore processes through a centralized dashboard, enabling efficient data protection and compliance management.

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AvePoint Cloud Backup is the #3 ranked solution in top SaaS Backup solutions and #12 ranked solution in top Cloud Backup solutions. PeerSpot users give AvePoint Cloud Backup an average rating of 8.8 out of 10. AvePoint Cloud Backup is most commonly compared to Veeam Data Platform: AvePoint Cloud Backup vs Veeam Data Platform. AvePoint Cloud Backup is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

AvePoint Cloud Backup

March 2025

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Featured AvePoint Cloud Backup reviews

Robert Hedblom

Cloud and Solution Principal Architect at sumNERV Provider AB

The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.

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Marios Georgiou

Director at Diangle Solutions Limited

The product offers features that support full automation. When it comes to Microsoft Teams, some products cannot back up private channels, but AvePoint Cloud Backup can do it. I recommend the product to others, considering that it is a stable product. The post-setup phase can be very convenient for the end users. The product is also very fast. To leverage AI to enhance backup and recovery capabilities, AvePoint Cloud Backup has options, like Microsoft Teams and a bot that helps people use AI to restore individual files. I rate the tool a nine out of ten.

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Hendrik Belitz

Owner at Innovation through understanding

The product's sales process needs improvement. It takes a lot of work to acquire it. AvePoint doesn't sell products directly to the customers. They take the help of IT system distributors. It is challenging for small or medium-sized businesses to purchase it. This particular area needs improvement compared to other companies.

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AvePoint Cloud Backup mindshare

Product category:

As of March 2025, the mindshare of AvePoint Cloud Backup in the Cloud Backup category stands at 3.7%, up from 3.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Backup

PeerAnalyst reports based on AvePoint Cloud Backup reviews

Type	Title	Date
Category	Cloud Backup	Mar 31, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 31, 2025	Download
Comparison	AvePoint Cloud Backup vs Veeam Data Platform	Mar 31, 2025	Download
Comparison	AvePoint Cloud Backup vs Zerto	Mar 31, 2025	Download
Comparison	AvePoint Cloud Backup vs Commvault Cloud	Mar 31, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	14.9%	94%	423 interviews Add to research
Commvault Cloud	4.3	10.4%	95%	109 interviews Add to research

Valuable Features

AvePoint Cloud Backup offers valuable email and SharePoint backups. Users benefit from user-friendly interfaces, comprehensive restore capabilities, and strong SaaS features. Noted for its immutability, it ensures data security and compliance with easy management. Its granular restore features and backup system integration stand out. Users appreciate its OPEX model with unlimited storage and its focus on restoring data efficiently. Integration with Teams and automated backup schedules add significant value across various user bases.

"I rate the overall solution a 9 out of 10."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"The backup and recovery functionalities of the product are very useful."

Room for Improvement

AvePoint Cloud Backup requires enhancements in its restore processes, pricing structure, and support documentation. Users face challenges with its initial seeding time, licensing clarity, and slow restoration speeds. They report difficulties in acquisition due to reliance on distributors. The backup customization options are limited and performance needs improvement. Pricing remains a significant issue, particularly for small businesses seeking competitive rates. Configuration complexity and the need for regular updates for client needs are also highlighted.

"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."
"The configuration could be made easier."
"The product's price is an area of concern where improvements are required."

ROI

The tool has proven to be beneficial in terms of return on investment.

Pricing

AvePoint Cloud Backup is perceived as costly upfront but more economical over time due to unlimited storage and retention. Users find the pricing structure flexible; it supports both user-based and capacity-based subscription models. Enterprises generally view the expense as justified by stability and user experience, while smaller companies may find the investment challenging. Licensing is managed through a third-party purchase, with some recommending alternatives like Veeam or Metallic for budget constraints.

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"I would say that the pricing policy of the product is flexible and good."
"The platform is more expensive than other vendors."

Popular Use Cases

Organizations utilize AvePoint Cloud Backup to secure Microsoft 365 environments, including SharePoint, OneDrive, Exchange, and Teams. They offer managed services for global clients, ensuring comprehensive protection for Dynamics, Salesforce, Google Workspace, Azure workloads, and Azure AD. Companies value its automated backup capabilities, with many implementing it for daily operations, cloud data protection, and migrations from on-premises systems. They prioritize backup and restore functionalities for messages and mailboxes with high security standards.

Service and Support

AvePoint Cloud Backup customer service is praised for being exceptional and responsive. Users appreciate the knowledgeable team that offers actionable advice. However, some suggest the support's speed and competence could improve. Documentation is deemed adequate but could benefit from better structure and updates. While some do not directly contact AvePoint, those who do rate their service highly, giving them scores of eight or nine out of ten.

Deployment

AvePoint Cloud Backup's initial setup is often described as straightforward and quick, taking as little as a few minutes to a few hours. Some find it easy with clear documentation, while others allocate significant time and use specialist resources. Security is enhanced by using REST APIs. Though most users find setup simple and fast, some rate it challenging, especially when deployed on a private cloud, requiring expert support.

Scalability

AvePoint Cloud Backup is highly scalable. Users from various organizations note its capacity to handle a wide range of employee counts, from small teams to large enterprises. Many rate scalability high, mentioning its suitability for different business sizes and usage scenarios. It is commonly managed by a few administrators. Some organizations recommend it for Office 365 users, while others highlight its role in migration from alternative solutions.

Stability

Users report that AvePoint Cloud Backup is highly stable, rating it mostly ten out of ten for stability, with some giving an eight. Previous restoration issues were resolved. Customers appreciate its reliability and compare it favorably against other full-service cloud backup providers, noting no availability concerns. Feedback indicates that AvePoint Cloud Backup provides consistent and dependable service, with users expressing satisfaction with its performance and stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AvePoint Cloud Backup Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Retailer

Government

Comms Service Provider

Construction Company

Healthcare Company

Insurance Company

University

Educational Organization

Non Profit

Media Company

Real Estate/Law Firm

Wholesaler/Distributor

Legal Firm

Energy/Utilities Company

Outsourcing Company

Transportation Company

Hospitality Company

Pharma/Biotech Company

Marketing Services Firm

Recreational Facilities/Services Company

Performing Arts

Consumer Goods Company

Compare AvePoint Cloud Backup with alternative products

Learn more about AvePoint Cloud Backup

This solution also provides granular recovery options, allowing users to restore individual files, folders, or entire sites with ease. AvePoint Cloud Backup offers flexible retention policies, enabling organizations to meet their specific data retention requirements.

Additionally, it provides advanced security features such as encryption and multi-factor authentication to ensure the confidentiality and integrity of backed-up data.

With its user-friendly interface and robust features, AvePoint Cloud Backup is a reliable and efficient solution for organizations seeking comprehensive data protection for their Microsoft 365 and Dynamics 365 environments.