Bizagi Reviews

I use the solution for process modeling of finance processes.

The visualizations and attachments provided by the product are valuable.

The product does not have third and fourth-level process modeling. We have to publish the same process level as the main process. Only then can we go to the next process.

I have been using the solution for two to three months.

The on-premise software has some bugs. We get signed out every time.

The tool is scalable. Around 100 people are using the solution in our organization.

We also use Visio and other Microsoft-based process modeling software. Bizagi stands out in terms of process modeling. Bizagi is also better in terms of the licensing cost.

Previously, we were using the on-premise solution. Our company has bought some licenses. So, we are using the cloud solution too. The initial setup was easy.

Adding a license is somewhat difficult. We were using a free version first. Then, we purchased a license. Implementing the license is difficult. The paid version costs us about $20,000 for 100 users annually.

People who want to use the solution must first use the free version. Overall, I rate the tool an eight out of ten.

With Bizagi, I streamline business processes, automate tasks, and drive digital transformation in my organization. Its user-friendly interface and seamless integration capabilities make it accessible for various business needs, although I'm curious about the potential benefits of the paid version compared to the free one. 

The main benefits of using Bizagi are saving time and reducing stress.

The latest low-cost platform from Bizagi has significantly improved our business efficiency by enabling us to clarify and streamline processes. By simply mapping out unclear processes, we have saved around 30%, and the ability to easily create and document processes has reduced them by approximately 40%.

The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations. Unlike some other software options, Bizagi functions reliably without the need for frequent updates or performance issues, which makes it particularly valuable for small to medium-sized companies.

In terms of improvement, I would like for Bizagi to improve the process for obtaining a paid license, ensuring prompt follow-up from the Bizagi team when I express interest. Additionally, enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability.

I have been working with Bizagi for a few years.

I would rate the stability of Bizagi as a seven out of ten.

Bizagi is a scalable solution.

The initial setup of Bizagi is straightforward and user-friendly.

While Microsoft packages like PowerPoint or Paint are available, they don't offer as much functionality as Bizagi for business process management.

Besides workflow and business process management, Bizagi facilitates communication, document sharing, and data export, streamlining processes and clarifying roles. While solutions like SAP and Signavio offer advanced features, Bizagi remains accessible and efficient for most users, especially those in countries where other options may be cost-prohibitive.

Bizagi's flexibility fits various organization sizes. Students and universities use it for learning, small companies find it affordable, and larger ones value its collaboration features.

Bizagi is extremely user-friendly, even for those without technical expertise.

Overall, I would rate Bizagi as an eight out of ten. I would recommend it to others.

We use the solution to map all our processes, including HR and IT processes. It's installed on our desktops, and if we need to change a process, we can upload the change to our Drive for the others to download. There is nothing online or in the cloud. 

The solution provides insight into user activities and is excellent for optimizing processes and activities. We can also simulate where processes stop, so Bizagi significantly helps optimize our organization.

Bizagi helped us connect stakeholders with processes, giving them a greater understanding of our processes and interacting with them to increase optimization.  

Bizagi reduced our time-to-market because we can log our activities and activity details, improving our operation and providing standardization. The tool helped a lot with our SDCA cycle. 

The solution helped free up employees to do more valuable work, especially with the activity maps, which show employees what tasks to do and when to do them. It streamlines our processes, making them more efficient and saving time for everyone.  

The simulation is an excellent feature. 

Process management is easy with Bizagi; validating processes and assigning resources is straightforward.

Bizagi's orchestration capabilities are excellent; it's easy to use and very intuitive. It's one of the best solutions for modulating and mapping processes.  

We can adapt processes created with Bizagi as our business grows and more processes are automated; it's straightforward and intuitive. Even people unfamiliar with the solution comment on its simplicity and intuitive nature. 

I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't.

I also want more space to write in the activities and comments.

A good feature would be if the solution showed the time to validate when there is an error in the process, and if there is no connection between activities, for that to notify us in red. 

I've been using Bizagi for six years. 

The solution's stability is excellent. It does freeze very rarely, but it's quick to go back to normal when that happens.

The solution is highly scalable because it's free to download and use. It's also very straightforward to use, so a broad spectrum of people can interact with it.

I didn't have to contact customer support so far. I got all my questions answered by visiting the FAQ on the Bizagi website, so the support is excellent in that sense.

We briefly used IBM Blueworks Live and switched because the company changed its partnership with IBM one month after I joined. We had to continue mapping processes, and I was already familiar with Bizagi, so we went with that.

The initial setup was very straightforward, and I could do it in Portuguese, which helped a lot.

We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil.

I rate the product nine out of ten. 

Some of our main use cases are in project risk planning and tender cost management.

Our organization's adoption of Bizagi has greatly improved governance, especially where the role of academic secretariat is involved.

I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard.

I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet.

I have been using Bizagi for the past five years. 

It is very stable and we have not had any problems.

We did not find any problems with scaling Bizagi. 

Technical support is quite satisfactory. They are very quick to resolve issues and to help new businesses get oriented with the transition to their BPM tools.

Early on, we used Excel spreadsheets for managing business processes. Then we looked into other BPM tools like IBM BPM, Oracle BPM, and Camunda BPM. However, we decided to use Bizagi because it provides rapid installation and immediate use of the various BPM tools. They also offer an easy installation script which has worked well for us.

It is fully compatible with BPMN 2.0 which is quite comprehensive and hard to learn, and Bizagi made using BPMN 2.0 much easier.

The initial setup is very easy, but only if you have well-stated requirements right from the beginning.

For academic notices, we have about 53 users. And for governance, we have about 14 users.

In governance, we have about five people in the strategic staff using Bizagi. We also have other people in management, as well as analysts, using the solution. In the academic notices, we have mainly management and operational staff.

Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs. 

I am very enthusiastic about Bizagi because it lets you see anything you need to see very quickly.

I would rate Bizagi an eight out of ten. 

I use this solution internally for my company to support departments that want to visualize their processes.

This is a free solution that allows us to create quality visualizations for our company.

The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365.

The stability of the product is fine, I have not had any issues in regards to this manner.

I don't have much to comment on the scalability as we use it as a standalone. We currently have about twenty to thirty people working on this solution locally who are a part of the design management team in addition to some consultants.

I have not needed to contact support. All of the questions that I had were answered in the FAQ's.

The initial setup was not too difficult. Though, the process during registration was not 100% clear, so this required a bit more time than I was expecting. All-in-all the process took ten to fifteen minutes.

I was able to implement the solution by myself.

This is a free solution.

We may decide to increase our usage in the future and may consider switching to Visio.

Bizagi is a good, free solution for companies that do not need to make complex diagram or flows. For those looking to create more complex visualizations, such as electrical schedules, or if you want to integrate better with other standard products, I would suggest going with Visio.

I would rate this solution a seven out of ten.

We primarily use the solution for modeling.

The solution's simulation capabilities are the most valuable aspects.

I've not really found any features that are lacking. I've never tried other solutions, so I can't compare it to anything. So far, it's meeting my expectations.

There could be more documentation.

It would be useful if the solution also offered enterprise architecture and risk management capabilities.

I want to be able to use the whole Bizagi suite. I'm sure it's quite advanced and capable of doing more.

I've been using the solution for about two years now.

The solution is very stable. We haven't found any bugs or glitches. The solution doesn't crash. It's quite reliable.

We've never been in touch with technical support, so I don't have any experience with them at all.

I've not tried out other solutions at the company itself. This is the only solution I've used so far in this organization.

I have personally tried using Signavio, CPN Tools, and Visio.

The initial setup was very straightforward. It was not complex. 

Deployment was very quick. Within five minutes it was done.

I handled the installation myself.

We aren't really paying anything for the solution currently. I acquired this tool when I was using it at school during my Master's class. It was given to us as a package from the school, so I brought it to work to use.

Due to my previous experience with a few other tools, I knew they would not meet our needs, so I didn't evaluate them per se. Instead, we decided to try Bizagi.

I'm not sure which version of the solution we are using, but I don't believe it is the most recent version. I believe it is version 2.7.02.

We have ten users on the solution that strictly use it for modeling purposes.

I'd advise other companies to understand what they want first and what the tool should do for them. That way, when they look at different options, they'll have a list of features to seek out. It will help them discover which product will work best for them. No one should rush out to buy any product.

I'd rate the solution eight out of ten.

Rapid development and overall functionalities are decent. The fact that users can look at the process and alignment, it is a big plus. Also that it is an out-of-the-box connector for SAP is a definite edge.

It automates a completely manual, complicated process.

• Case management is missing. 
• Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved.
• Version management for functionality level control is important and needs improvement.

Six months.

The tool is fairly stable. However, being based on Windows, it has its own set of challenges.

The tool is fairly scalable. However, if you are looking at building an application where 100 developers are working in parallel, you will have issues. 

On a scale of 10, I would rate it an eight.

I have worked on Pega, Oracle BPM, IBM BPM, and Bizagi in past. The switch was not intentional, it was customer dependent.

Fairly straightforward with single exe file for installation on a Windows server.

It is on par with other BPM tools, but not as expensive as Pega nor Appian. That gives a definite edge to the tool, specially in manufacturing and retail segments.

The customer did the product evaluation.

It is a good tool for average asks where you need to fill in the gaps. However, I do not recommend its use as a tool for a core solution platform (like a claim management or underwriting tool in insurance).

InnoVelocity is a leading independent specialist with Bizagi, with 12 expert consultants throughout the US having successfully delivered projects for 20+ customers over six years. InnoVelocity offers consulting packages ranging from short "kick start" and training engagements to long-term enterprise business transformation partnerships, and a full suite of services including Modeling/Analysis/Audit, RPA Implementation, BI/Analytics Implementation.

We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas, and Manufacturing. In common with all of these, the ease of use and agility of the product have allowed for rapid response to regulatory changes, and the visibility/data/reporting and built-in history tracking ensure appropriate documentation to demonstrate compliance.

Bizagi offers great ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving compilation and deployment issues, etc. With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves.

Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds. Bizagi has been recently slowing down the pace of these changes and investing more in QA and support to address this concern, and we have seen some improvement in this area.

We have been using the solution since 2015.

Stability has been improving of late with the aggressive investments Bizagi is making in support and QA.

InnoVelocity has experience with enterprise-wide on-premise implementations of Bizagi and noted that the solution scales appropriately, so long as sufficient server resources are allocated and the correct configuration is applied. Bizagi is ending support for on-premise installations and moving all present and future customers to cloud, which runs on Azure.

Customer Service:

The US Customer Success team is top notch and ensures that needs are proactively addressed.

Technical Support:

A support team is available with different levels of SLA/response through a ticketing system.

Positive

We used Intalio BPMS with a number of our key customers in the past, but the company had dissolved and sold its assets. As a trusted partner to our customers, we helped them evaluate different alternatives, and Bizagi was universally selected because of its ease of use.

InnoVelocity is a specialist implementation partner for Bizagi, and we are often utilized to help clients in the US market stand up for the product and their development teams. Although the product is very easy to start using right away, it is highly advisable to ensure that in-house teams start their program with the most appropriate structures and best practices in place. Bizagi has been emphasizing their own professional services of late and is growing this team.

The value proposition of the product compared to its competitors is strong. The usage-based pricing model is a better value for larger organizations with many users. Smaller companies looking for a lower-cost perpetual license may be advised to explore other options.

When moving our key clients from Intalio BPMS to Bizagi, we assisted them in evaluating a number of other platforms against their requirements.