Bizagi Reviews

As a consultant, I have witnessed Bizagi being successfully implemented across many companies and niche areas. I confidently give it top marks in all aspects, from its powerful documentation capabilities to the easy-to-use process automation tools. Bizagi also provides unique customer service and support, which is outstanding from start to finish.

Setting up the Bizagi system is really simple with its “carousel” (or process wizard) and intuitive interface. There’s also plenty of free online resources to help you automate your first process, and a very knowledgeable technical support team that can walk you through any questions that invariably crop up. It is refreshing to work with a group of people who really know their product and structure as well as the Bizagi support team does. In addition, I used a vendor team to implement Bizagi among my customers, and they had a pretty good handle on the tool and its functionalities.

Another really positive aspect of Bizagi is the fact that the company is incredibly open to hearing their customers. I made several product suggestions, most of which were implemented in the next release of the Modeler and Suite, including a process simulation tool. Yes, I’ve had a few deployment and stability issues but the support team helped me clear these up quickly and easily.

Existing customer license agreements have put me in contact with other toolsets such as Aris, Intalio and Accuprocess, but I must say that Bizagi is still my go-to process modeler.

I have been using Bizagi for 2 years, introducing more than 50 process into a company with around 300 employees and I can say that it's a very good product. It's faster to create diagrams, useful for keeping all of the processes documented and user friendly. 

The only little problem is when we must update the project with the new releases that Bizagi publishes on its website, it is almost impossible not to find problems in the deploy process. It's nothing serious but acceptable. In conclusion, I recommend this product if you are thinking about starting a BPM project.

I’ve been using Bizagi Process Modeler and Bizagi BPM Suite for 4 years now and even more heavily over the past two years - I’ve been very happy with the results.

If I had to hone in on the most impressive aspects of the Bizagi BPM Suite software, I would say that it allows the highest level of freedom for product customization through programming of any similar product. It also offers a simple building solution from modeling (BPMN) and a clear separation between the layers (data, forms, rules, etc.). In short, Bizagi is intuitive, but has technical accuracy.

I’ve worked with other tools as well, but I like Bizagi best because of the overwhelming number of advantages that I’ve seen from the tool. Bizagi offers flexibility, security, efficiency, rapid development, outstanding customer service, and an excellent cost-to-benefit ratio. A customer can actually do all the testing without spending a dime. I found the customer service to be very good.

When it came to deployment, stability, and scalability, I encountered no issues. I found the setup to be on an intermediate level because it involved the parameterization of functions in operating systems such as IIS, but I was able to manage it quite well.

The one improvement that Bizagi BPM Suite would benefit from would be the addition of data entry screens. This would greatly enhance the ease with which customers manage their records and cut down on the cost of similar programs. In addition, being able to interact with other databases such as MySQL and Derby would further improve the program.

Bizagi is a pure player which provides a BPM suite that offers a variety of features based on three complementary platforms: the Process Modeler (free) for modeling, Bizagi Studio to build applications and BPM Server to deploy the portal users. Three versions are available and they are more or less efficient depending on the size of the company: Xpress for fewer than 50 users, and two other Enterprise versions for a greater number declined in .NET environment for one and JEE for the other. Bizagi also features a powerful runtime and a BAM module with an interesting graphical interface and a real-time diagrams generation.

The platform complies with BPMN and XPDL standards but also offers the possibility of publishing documentation in Word, PDF, HTML, Wiki, Visio, SharePoint, PNG, and JPG. It allows to invoke SOAP web or via REST services and can develop specific connectors SOA layer if needed (except for the Xpress version). ECM side, Bizagi supports CMIS 1.0 which implies inter-operability with others between Alfresco, FileNet and Documentum. Finally note is that a rigorous management of access rights is implemented and that the processes can be deployed on mobile.

Last but not least, for organizations the proposed prices are extremely attractive relative to the ROI found on projects.

On a scale from 1-5 (1 being the worst and 5 the best), I would give Bizagi BPM a 5. We had used yEd Graph Editor previously and had found it difficult to use and not as sharp on the eye. Bizagi, on the other hand, is very easy to use, and the visual display of the process maps is fantastic. Furthermore, initial setup was easy (our in-house team was able to implement Bizagi), customer service is very good, and in regards to deployment, stability, and scalability, we didn’t encounter any problems at all.

The most valuable feature of Bizagi for our company is the Process Modeler itself, as we are currently documenting new business processes across our client services and lending departments. The ability to share the process models has contributed to our readiness to build a new investor registry and loans management system.

Bizagi’s online resources are very helpful, I’d suggest that they incorporate them into their modeler product.

In terms of costs – we’re using the free Bizagi Process Modeler, so we had no setup fees, no day-to-day costs, and no on-going costs. At this point, the ROI is difficult to measure since we’re using it as a visual display of our processes to assist the build of a larger system.

In short, I would highly recommend Bizagi BPM platform based on its ease of use, plus the fact the free version is exceptionally comprehensive.

I like the modeler. I am now trying the suite because it has great potential for automating processes easily. There are a few kinks that I am working on resolution with Bizagi. I like the modeler. I am now trying the suite because it has great potential for automating processes easily. There are a few kinks that I am working on resolution with Bizagi.

What is most valuable?

How has it helped my organization?

What needs improvement?

For how long have I used the solution?

What was my experience with deployment of the solution?

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

How are customer service and technical support?

Which solution did I use previously and why did I switch?

How was the initial setup?

What about the implementation team?

What is most valuable?

How has it helped my organization?

What needs improvement?

For how long have I used the solution?

What was my experience with deployment of the solution?

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

How are customer service and technical support?

Which solution did I use previously and why did I switch?

What about the implementation team?

Which other solutions did I evaluate?

What other advice do I have?