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PeerSpot user
Engineer at a tech services company with 51-200 employees
Consultant
I've evaluated AuraPortal and others but Bizagi provides great Agility, Flexibility, Mobility, Speed of Implementation

What is most valuable?

Agility, Flexibility, Mobility, Speed of Implementation

How has it helped my organization?

I am a BPM consultant, and I have found that Bizagi's platform enables me to please my clients expectations. I would like to emphasize that implementation times are really short and that the solutions are really robust and useful.

What needs improvement?

A more complex management of documents, such as advanced searches, indexing etc, without needing to integrate with ECM's (Enterprise Content Management Systems)

How are customer service and support?

Customer Service:

Very Good

Technical Support:

Very Good

Buyer's Guide
Bizagi
January 2025
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Which solution did I use previously and why did I switch?

I decided to switch because the other solutions have a high learning level, and implementation times were also very high.

How was the initial setup?

It is very simple, the facility is its great advantage.

What about the implementation team?

I implement my solutions directly

Which other solutions did I evaluate?

Process Maker, BonitaSoft, AuraPortal, Activity

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mario Treviño Salazar - PeerSpot reviewer
Mario Treviño SalazarSolution Architect for New Products and Services at a comms service provider with 1,001-5,000 employees
Top 20LeaderboardReal User

Which solution/product do yo use if you want to include an attachment as part of the workflow?
Do you need to use another product for doing the integration with other systems? (Ex. SOAP / Rest web services, APIs)

See all 2 comments
it_user124707 - PeerSpot reviewer
Senior Wholesale Technical Analyst at a comms service provider with 51-200 employees
Vendor
Bizagi is way more intuitive than BonitaSoft.

I’ve used Bizagi Modeler and Bizagi Studio for two years now. Prior to working with Bizagi, I trialed BonitaSoft, but it wasn’t as intuitive as Bizagi.

Bizagi’s most valuable features are the well-defined workflow functionality, the intuitive form design, and the simple interface. The product has improved the company’s productivity by allowing us to quickly and fully automate repetitive processes, making them more trackable.

As with any BPM platform, there is room for some enhancements, specifically to include more controls in the form design, simplify the manual deployment, offer more out-of-box connectors to other systems and improve stability.

I have to say that that the level of customer service and technical support at Bizagi is excellent and very responsive. In addition, the initial setup was very easy – we implemented the solution with our in-house team.

I would tell others considering switching to Bizagi that it is definitely a solution worth using. Just make sure that you’ve done extensive planning of the process structures – the database model as well as the form design, interface, and business rules, not just when using Bizagi but as a BPM best practice.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Bizagi
January 2025
Learn what your peers think about Bizagi. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user102165 - PeerSpot reviewer
BPM Consultant at a consultancy with 51-200 employees
Consultant
A complete and very user-friendly tool. Flexible and easy to deploy.

I work for a company that provides software consulting services across many areas of business, such as CRM, SOA and BPM. I use Bizagi for BPM and consider it to be a complete and very user-friendly tool and have recommended its modeling and automation capabilities to customers in many sectors, including finance, energy, telecommunications and education. It is flexible, easy to deploy and allows users even without technical knowledge to build acceptance quickly.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're partners with several vendors
PeerSpot user
it_user8160 - PeerSpot reviewer
Business Analyst at a tech consulting company with 51-200 employees
Consultant
Not only for documenting processes, it's a real BPMS

Bizagi is not only for documenting processes, it's a real BPMS, so you can make integrations via web-services. I prefer IBM because the most customers I work for use IBM Websphere, so integration is best done with IBM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

What features of Bizagi looks interesting to you? Would you recommend Bizagi for middle-sized organizations?

it_user8157 - PeerSpot reviewer
IT Administrator at a energy/utilities company with 501-1,000 employees
Vendor
No Mac OS or Linux version

It is a very good product. The only drawback is that, only, can be installed on Windows. There is not a Mac OS X nor a Linux version.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

Does installation of Bizagi on Windows cause high cpu or memory usage? I heard that most of the applications work fine on Linux and Mac, but they cause high cpu or memory usage when installed on windows.

it_user8154 - PeerSpot reviewer
Business Analyst at a insurance company with 51-200 employees
Vendor
For me, this is what bpm is all about

Been using different bpm solutions for real life processes for over 10 years and I think bizagi is the ONE that allows the business control over their own processes rather than IT telling the business. For me, this is what bpm is all about- clue is in the title... 'Business'

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

Do you think Bizagi is user friendly and any new company can easily adapt it? There are multiple applications which are useful but every user can't become familiar with it so easily.

it_user99381 - PeerSpot reviewer
BPM/SOA Architect at a tech services company with 51-200 employees
Consultant
Try Bizagi first, it’s fast process-making capabilities makes it an excellent option

I’ve been using Bizagi for two years now, and find that the most valuable feature is its dynamic and quick ability to create processes. I used to use Oracle Business Process Management, but switched to Bizagi because Oracle was too complex to use due to its large amount and mix of plug-ins. (I also considered using Intalio, but ultimately chose Bizagi instead.)

Bizagi does have some room for improvement, specifically in the creation of components and its documentation. For example, if you need a text box to receive only numbers, and a regular expression is used, the input is validated just until the activity is sent or saved.

We didn’t encounter any issues with deployment, stability or scalability, and found setup simple. We are implementing Bizagi with a team of three developers who are very experienced with Bizagi. I’d give customer/technical support an 8 out of 10 rating.

In terms of ROI, we’re still evaluating our costs, so don’t yet have specific numbers.

I’d advice others to try Bizagi before trying other, similar BPM tools – Bizagi’s approach to create and execute processes faster makes it an excellent option.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user104598 - PeerSpot reviewer
it_user104598Data Scientist, Team Lead at a marketing services firm
Vendor

It goes without saying that each BPM has its pros and cons, and different BPMs are suited to different companies. I’ve heard great things about Bizagi, but I couldn’t help noticing your second paragraph about the text fields…

As a user of AuraPortal BPM, I just wanted to share my experience with you. When including a text field in a form in AuraPortal, it can be set at Open or Limited. If it is Limited, AuraPortal offers many different options to condition how the text can be introduced in execution. It is possible the determine how the text must start or finish, whether it must contain uppercase, lowercase, HTML characters (useful for preventing users from introducing malicious code which could affect the execution of the form), numbers, minimum or maximum characters, whether it should (or not) contain specific text, etc. It is also possible to set the field to hide the text (behind asterisks) and specify whether it will only accept text in email address or URL format. It is even possible to personalize the warning message that appears when the text introduced in the field is not within the established limits and therefore not accepted. And this is not just the case with text fields… the configuration options really are endless.

AuraPortal amicably leads the user designing the process form through the different options for them to select the way they want the fields to behave, and at the end of the configuration, it allows them to test the behavior to check what will happen in execution.

But apart from this general configuration, the behavior of each field can be modified and adapted depending on where it is used. For example, it can be set as editable or read-only, its appearance can be conditioned, its value calculated, etc.

And all this is possible without requiring any programming whatsoever. The system internally generates the code while the modeler diagrams and configures to process.

PeerSpot user
Sr. SEO & Marketing Executive at a tech services company with 11-50 employees
Real User
Great software for managing my business
Pros and Cons
  • "Great software for managing my business. I think this is the best business process management software."
  • "It would be helpful if they added some extra features in the next update."

What is our primary use case?

Best business process management software. I use this software from the very beginning of my business and get very satisfied results.

What is most valuable?

Great software for managing my business. I think this is the best business process management software. 

How has it helped my organization?

I think this is enough to manage my business.

What needs improvement?

It would be helpful if they added some extra features in the next update.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Bizagi Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Bizagi Report and get advice and tips from experienced pros sharing their opinions.