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Adobe Workfront vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Adobe Workfront enhances efficiency, collaboration, and productivity, offering ROI through reduced costs, real-time updates, and improved user satisfaction.
Sentiment score
7.3
JIRA Portfolio offers quick ROI with easy setup and effective project management features, enhancing execution and delivery times.
 

Customer Service

Sentiment score
7.7
Adobe Workfront customer service is praised for responsiveness and expertise, despite occasional delays or costly advanced support.
Sentiment score
6.4
Users often find JIRA Portfolio support helpful but slow, preferring online forums for quicker, effective solutions.
The support was good with no challenges.
 

Scalability Issues

Sentiment score
7.3
Adobe Workfront scales well for various organizations, managing users and projects smoothly with high performance and adaptable scalability.
Sentiment score
7.5
JIRA Portfolio is highly scalable, integrates well with tools, but pricing and admin features may limit its potential.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
 

Stability Issues

Sentiment score
7.0
Adobe Workfront is generally stable, with minimal downtime, quick issue resolutions, and requires modern browsers for optimal performance.
Sentiment score
8.1
JIRA Portfolio is highly reliable, praised for stability, efficient functionality, and smooth integration, with minimal issues reported.
In comparison to Planisware, it is very stable.
 

Room For Improvement

Adobe Workfront needs faster updates, user-friendly design, improved integrations, flexible customization, and better documentation for enhanced usability.
JIRA Portfolio users request better integration, intuitive UI, faster performance, reduced pricing, customizable reports, automation, and improved documentation.
Integration with Azure DevOps could be improved to facilitate better communication between the two systems.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
 

Setup Cost

Adobe Workfront pricing varies by license type, with significant subscription fees but potential discounts for existing Adobe customers.
JIRA Portfolio's pricing starts competitively but can increase with scale, add-ons, and infrastructure, impacting mid-sized firms' budgets.
It is not considered expensive in the market.
 

Valuable Features

Adobe Workfront enhances collaboration and decision-making with customizable templates, workflow management, and strong integration supporting agile and waterfall methodologies.
JIRA Portfolio offers integration, customizable workflows, and agile alignment with user-friendly features like scalability and collaboration for effective management.
The system aids in supporting demand management and producing high-level status reports.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
 

Categories and Ranking

Adobe Workfront
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Project Management Software (6th), Digital Asset Management (1st)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Enterprise Agile Planning Tools (4th)
 

Featured Reviews

Graham Sprague - PeerSpot reviewer
Centralized task management and simplified creative collaboration but interface is inconsistent
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first, leading to some confusion and differences in available functions. Additionally, the low-code environment in Workfront Fusion is beneficial yet sometimes limiting, and it might be more powerful with enhancements.
Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.
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Top Industries

By visitors reading reviews
Educational Organization
63%
Financial Services Firm
6%
Computer Software Company
5%
Healthcare Company
4%
Financial Services Firm
20%
Computer Software Company
16%
Manufacturing Company
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Workfront incurs around a hundred thousand plus dollars per year. Licensing is strict, particularly with free accounts, however, it offers flexibility in project access, which could be enhanced fur...
What needs improvement with Workfront?
Adobe Workfront could improve its interface, which may benefit from an overhaul for better consistency between the web interface and the API. The current setup was not originally designed API-first...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the ...
 

Also Known As

AtTask, Workfront DAM
Portfolio for JIRA
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about Adobe Workfront vs. JIRA Portfolio and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.