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Adobe Workfront vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Workfront
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
32
Ranking in other categories
Project Management Software (9th), Digital Asset Management (1st)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
57
Ranking in other categories
Enterprise Agile Planning Tools (4th)
 

Featured Reviews

Robert Criscione - PeerSpot reviewer
A Highly Stable and Reliable Enterprise Work Management Solution
I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically.
Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"Monitoring the progress of projects and tasks is very effective."
"Instead of following everything on email, business users can track everything on Adobe Workfront when the other systems are integrated with it."
"The solution is stable."
"The tool is very user-friendly."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The intake feature is the most valuable in Workfront."
"The integration is very good. We've more or less integrated with everything including reporting and registering."
"The most valuable feature of JIRA Portfolio is the visuals it provides rather than Kanban boarded tickets."
"The solution includes good and fast notifications for other project team members."
"The most valuable features of Jira are the dashboards where we see all the features lined up with the release dates in the portfolio view, it is very good."
"The way to manage cards as a KANBAN, is really easy but when you need to track hundreds of projects, you need to be very clear in which way the things must be completed."
"The valuable features of the JIRA Portfolio are the customization it provides which is very useful and the Agile project management capability."
"The status update function is the most valuable feature."
"Portfolio's best feature is integration with other JIRA products."
 

Cons

"Workfront's reporting capabilities must be improved."
"We were having some difficulties creating different kinds of reports and dashboards."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"The solution's visualization feature could be user-friendly."
"Sometimes there are glitches when we are reviewing an interactive proof."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"The product presently lacks visualization capabilities"
"The integration needs to be done with different tools."
"JIRA and Confluence must be linked automatically."
"The automation in JIRA Portfolio could improve, it takes some time. We have to do some other tactics to have the same integration. Manually integrating something will take more work than if it was automated, but the automation scripting in the solution is not simple."
"This solution is not able to be integrated with other solutions because you have to upgrade it and pay for more licensing."
"Portfolio is easy to scale, but we've had some difficulties with it regarding compliance and support."
"The interface JIRA Portfolio could improve."
"The solution’s pricing could be reduced."
 

Pricing and Cost Advice

"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."
"The pricing of Workfront is completely license based."
"We are partners with Adobe, so we get the licensing at a cheaper rate."
"Adobe purchased Workfront in the past year, and they're putting work into developing the platform, so I expect the price to rise. It isn't cheap, but it's reasonable for the value it provides. It isn't Monday.com where you pick a license with a set price, and you've got a project manager."
"Adobe Workfront is an expensive solution."
"The pricing is a barrier to implementation. It is expensive compared to other competitors. Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."
"We pay our fees annually, although monthly payments are also available."
"We only have nine people using it so we have a standard cost of $150 dollar per year. There are only additional costs if you exceed the limit of users, then you start paying by user. The cost is significantly higher."
"There are free plugins available, but most of them are at an additional cost. Additionally, other services are an extra cost."
"The price is reasonable"
"The price could be improved."
"Given the solution’s significant functionality, benefits, and value, you get more than you pay for."
"Portfolio is very expensive, costing on average $2000-3000 per user per month."
"The pricing continues to get higher."
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Top Industries

By visitors reading reviews
Educational Organization
69%
Financial Services Firm
6%
Computer Software Company
5%
Healthcare Company
3%
Financial Services Firm
21%
Computer Software Company
17%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
Adobe Workfront is an expensive solution. Adobe is trying to minimize the cost. Certain price concessions are available if someone buys the Adobe Suite completely. However, buying individual produc...
What needs improvement with Workfront?
Sometimes, new users find it a bit difficult to handle Adobe Workfront. From an administrator's point of view, the documentation could be improved so that people understand it. Adobe made some impr...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
When we first got the tool, it cost 3,000 euros a year for unlimited users, which was a great deal. But the prices kept going up over the years. I'm not involved with pricing anymore, but I heard t...
What needs improvement with JIRA Portfolio?
The tool needs to improve its speed and response time.
 

Also Known As

AtTask, Workfront DAM
Portfolio for JIRA
 

Learn More

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Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about Adobe Workfront vs. JIRA Portfolio and other solutions. Updated: July 2024.
816,406 professionals have used our research since 2012.