Alluvio Aternity and Splunk ITSI are both robust IT service management solutions. Users report that while Splunk ITSI offers more advanced features, Alluvio Aternity provides more favorable pricing and support, making it attractive to cost-conscious buyers.
Features: Alluvio Aternity is praised for its detailed end-user experience monitoring and application performance insights. Splunk ITSI receives high marks for its advanced analytics and customizable dashboards. While both offer robust capabilities, users find Splunk ITSI’s analytics superior for in-depth IT service intelligence. Alluvio Aternity's focus on user experience monitoring is its standout feature.
Room for Improvement: Alluvio Aternity users suggest enhancements in integration with third-party applications and better scalability options. Reviews of Splunk ITSI indicate a need for improvement in simplifying setup processes and reducing resource consumption. The key difference is that Alluvio Aternity users are more concerned with integration and scalability, whereas Splunk ITSI users focus on ease of setup and efficiency.
Ease of Deployment and Customer Service: Alluvio Aternity is noted for a straightforward deployment process and responsive customer support. In contrast, Splunk ITSI's deployment can be challenging, though its customer service is highly responsive. The primary difference lies in ease of deployment, with users favoring Alluvio Aternity for a simpler setup experience.
Pricing and ROI: Alluvio Aternity is appreciated for its competitive pricing and good return on investment. Users indicate that Splunk ITSI, despite higher setup costs, offers a strong ROI due to its powerful features. The difference is clear: Alluvio Aternity appeals to those focused on cost, while Splunk ITSI justifies its higher price with advanced capabilities.
Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.
It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.
Aternity Features
Aternity has many valuable features, including:
Aternity Benefits
Some of the biggest advantages the Aternity offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Aternity users.
PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”
A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.