Amazon CloudWatch vs Catchpoint comparison

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Amazon CloudWatch

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Executive SummaryUpdated on Dec 18, 2024

Catchpoint and Amazon CloudWatch compete in the application and infrastructure monitoring category. Catchpoint appears to have the upper hand with its extensive network visibility and data insights, while Amazon CloudWatch benefits from seamless AWS integration, appealing to AWS-centric users.

Features: Catchpoint provides synthetic monitoring, troubleshooting capabilities, and a global node network, offering proactive alerts and comprehensive data insights. Amazon CloudWatch includes native AWS integration, supports real-time monitoring, and automatic scaling, with robust metrics and logs beneficial for AWS environments.

Room for Improvement: Catchpoint could enhance its integration with AWS and improve its initial cost structure. It may also work on simplifying deployment processes for those new to its platform. Amazon CloudWatch could expand its non-AWS ecosystem support and enhance its user interface for non-technical users. It could also work on integrating more third-party services for a broader monitoring scope.

Ease of Deployment and Customer Service: Amazon CloudWatch benefits from straightforward deployment for AWS environments, offering faster setup and integration. Catchpoint provides a comprehensive deployment strategy across non-AWS settings, backed by robust customer service and professional support for diverse infrastructures.

Pricing and ROI: Catchpoint may have higher initial costs due to its extensive features, justified by significant ROI through improved performance insights and reduced downtime. Amazon CloudWatch's pay-as-you-go model is cost-efficient within AWS, providing excellent value for businesses focused on AWS infrastructure.

To learn more, read our detailed Amazon CloudWatch vs. Catchpoint Report (Updated: April 2025).

Amazon CloudWatch vs. Catchpoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Application Performance Monitoring (APM) and Observability

13th

Ranking in Cloud Monitoring Software

10th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (14th)

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

40th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (59th), Digital Experience Monitoring (DEM) (9th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.6%, up from 1.1% compared to the previous year. The mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Rasanpreet Singh

Senior Consultant at Infosys

Reliable AWS monitoring and logging

The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.

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Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to use."

"The product can be integrated with AWS very easily."

"The solution effectively monitors golden signals like CPU, page requests, and queues."

"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."

"Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks."

"The most valuable feature of Amazon CloudWatch is reliability."

"It's a very simple logging system."

"The solution gives us very good real-time data."

More Amazon CloudWatch pros

"Catchpoint provides a great amount of information."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint's customer service and support are valuable."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"During business hours, it has worked absolutely fine without any issues."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

More Catchpoint pros

Cons

"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."

"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."

"CloudWatch doesn’t monitor disk throughput by default."

"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."

"Adding conditional expressions would enhance its functionality."

"Improvement of SSSD logs would be beneficial."

"The product's configuration has some challenges. The solution needs to be more user-friendly."

"When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."

More Amazon CloudWatch cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"The old user version was better, it was more user-friendly."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"Catchpoint can be improved by focusing solely on network monitoring."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

More Catchpoint cons

Pricing and Cost Advice

"The solution is expensive."

"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."

"The pricing is average."

"The price is okay for me."

"Amazon CloudWatch has very cheap pricing, and it hardly costs my company $25-$30 a month for fifty systems, so it's pretty affordable."

"It’s an open-source solution."

"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."

"I consider it as a medium-priced solution."

More Amazon CloudWatch pricing and cost advice

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

17%

Manufacturing Company

Government

Educational Organization

53%

Financial Services Firm

13%

Computer Software Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

What is your experience regarding pricing and costs for Amazon CloudWatch?

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.

What needs improvement with Amazon CloudWatch?

Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

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Product Reports

Amazon CloudWatch

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Overview

Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.

Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.

What are the most important features?

Seamless integration with AWS: Ensures smooth operation with AWS services.
Real-time data and alerts: Provides immediate insights and notifications.
Detailed metrics: Offers in-depth data on infrastructure and application performance.
Scalability: Supports growing needs with ease.
Ease of setup: Quick and straightforward installation.
Affordability: Cost-effective monitoring solution.
Alarms and dashboards: Customizable alerts and visual insights.
Automated responses: Facilitates automatic actions based on set criteria.
System and application health insights: Delivers comprehensive health reports.

What benefits and ROI can users expect?

Optimized cloud utilization: Ensures efficient use of resources.
Improved troubleshooting: Identifies and resolves issues quickly.
Enhanced service availability: Keeps services running smoothly.
Effective log analysis: Provides valuable insights from collected logs.
Performance profiling: Assesses and optimizes application performance.
Scalable monitoring: Adapts to growing business needs.

Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.

Amazon Web Services (AWS)

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

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Amazon CloudWatch vs. Catchpoint