Amazon OpenSearch Service vs ITRS Geneos comparison

Amazon Web Services (AWS) and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #55 with an average rating of 6.0, while ITRS is ranked #18 with an average rating of 7.8. Additionally, 50% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Amazon OpenSearch Service

Read 2 Amazon OpenSearch Service reviews

506 Views
480 Comparison Views

50% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,017 Views
2,224 Comparison Views

96% willing to recommend

Amazon OpenSearch Service

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos specializes in real-time IT infrastructure monitoring, while Amazon OpenSearch Service focuses on managing and analyzing log data. Based on user reviews, ITRS Geneos has an edge in deployment and customer service, while Amazon OpenSearch Service excels in features.

Features: Users value ITRS Geneos for detailed infrastructure visualization, robust alerting capabilities, and real-time performance monitoring. Amazon OpenSearch Service is appreciated for scalability, powerful search functionalities, and seamless data indexing. Despite Geneos's strong monitoring features, users find Amazon OpenSearch's extensive search capabilities more beneficial for data analytics.

Room for Improvement: ITRS Geneos users indicate a need for better integration with third-party tools, more intuitive configuration options, and enhanced flexibility. Amazon OpenSearch Service could improve its documentation, reduce its learning curve, and enhance integration capabilities with other platforms.

Ease of Deployment and Customer Service: ITRS Geneos is praised for its relatively straightforward setup and responsive customer support. Amazon OpenSearch Service's deployment is more complex, and users feel support could be more proactive. Geneos scores higher for ease of deployment, while OpenSearch's support requires enhancement.

Pricing and ROI: ITRS Geneos users report higher initial setup costs but appreciate long-term ROI from reduced downtime and efficient monitoring. Amazon OpenSearch Service offers competitive pricing and robust ROI through effective data analytics. While Geneos may have higher upfront costs, OpenSearch's superior data potential offers significant ROI.

To learn more, read our detailed Amazon OpenSearch Service vs. ITRS Geneos Report (Updated: October 2024).

Buyer's Guide

Amazon OpenSearch Service vs. ITRS Geneos

October 2024

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Categories and Ranking

Amazon OpenSearch Service

Ranking in Application Performance Monitoring (APM) and Observability

55th

Average Rating

6.0

Number of Reviews

Ranking in other categories

Log Management (47th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (26th), IT Infrastructure Monitoring (21st)

Featured Reviews

VijayKumar27

Software Engineer at The American College

Jul 4, 2024

Effective as a vector store, serverless architecture but there aren't enough security features

The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

Dec 14, 2022

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"

"This service already sorts data like vectors. They have classified the storage pre-defined."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"Custom script toolkits"

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

More ITRS Geneos pros

Cons

"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."

"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

More ITRS Geneos cons

Pricing and Cost Advice

Information not available

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"You will get the best price if you get a single global deal."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

11%

Manufacturing Company

University

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Amazon OpenSearch Service?

We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage

See all answers

What is your experience regarding pricing and costs for Amazon OpenSearch Service?

The pricing is way too costly. I used it for around 40 MB of data for a month, and it cost $500. Even when idle, it continues to incur charges. They could improve this by allowing us to limit compu...

See all answers

What needs improvement with Amazon OpenSearch Service?

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

Comparisons

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Compared 29% of the time

Datadog vs Amazon OpenSearch Service

Compared 24% of the time

Amazon CloudWatch vs Amazon OpenSearch Service

Compared 19% of the time

Zabbix vs Amazon OpenSearch Service

Compared 6% of the time

Dynatrace vs Amazon OpenSearch Service

Compared 5% of the time

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Dynatrace vs ITRS Geneos

Compared 23% of the time

AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 12% of the time

Prometheus vs ITRS Geneos

Compared 10% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2024

Download Amazon OpenSearch Service product report

Buyer's Guide

ITRS Geneos

October 2024

Download ITRS Geneos product report

Also Known As

No data available

Geneos

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Amazon Web Services (AWS)

ITRS

Overview

Amazon OpenSearch Service is often used for log analysis, real-time application monitoring, and searching large datasets. Users benefit from its scalability, ease of use, and AWS integration, appreciating its capability to handle high data volumes while providing efficient search functionalities.

Many users choose Amazon OpenSearch Service for its powerful search and indexing capabilities, real-time analytics, and strong integration with AWS services. Key highlights include minimal downtime, detailed documentation, and efficient data processing. Scalability and automatic scaling are standout features, enabling users to manage high data volumes seamlessly. However, there is a call for improved integration, enhanced stability, and better support. Some users find the setup and configuration process challenging and desire more customization options for security features.

What are the key features of Amazon OpenSearch Service?

Scalability: Automatically scales to accommodate data growth and workload fluctuations.
Real-Time Analytics: Provides up-to-date insights and monitoring for applications.
Integration with AWS: Easily integrates with other AWS services, enhancing workflows.
Powerful Search Capabilities: Fast and efficient search and indexing functionalities.
Detailed Documentation: Comprehensive guides and resources to assist users.
Security Features: Flexible security options to protect data and manage access.

What benefits should users look for in reviews?

Efficiency: Quick data processing and minimal downtime.
Scalability: Ability to handle increasing data volumes without manual intervention.
Ease of Use: User-friendly interface and management tools.
Reliability: Consistent performance with robust support for data management workflows.
Integration: Seamless integration with existing AWS services and infrastructure.

In industries such as finance, healthcare, and e-commerce, Amazon OpenSearch Service is implemented to manage and analyze large datasets in real time. Companies benefit from its ability to monitor application performance, analyze log data, and enhance search functionalities, leading to improved operational efficiency and decision-making processes.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Sample Customers

Information Not Available

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Amazon OpenSearch Service vs. ITRS Geneos

October 2024

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