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Appian vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
Sentiment score
5.0
iGrafx Process360 Live Platform's customer service is praised for quick, effective support, though contract renewals occasionally cause dissatisfaction.
 

Room For Improvement

Sentiment score
4.7
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
Sentiment score
4.5
iGrafx Process360 Live Platform requires enhanced usability, diverse features, improved integration, cost reduction, and better support for global users.
 

Scalability Issues

Sentiment score
7.0
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
Sentiment score
8.4
The iGrafx Process360 Live Platform offers scalable, high-performance process management across various systems, leveraging Azure and Apache for support.
 

Setup Cost

Sentiment score
5.0
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
Sentiment score
4.4
iGrafx Process360 Live Platform is valued for features and affordability but criticized for high single-license costs around $2,000.
 

Stability Issues

Sentiment score
8.5
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
Sentiment score
8.8
The iGrafx Process360 Live Platform is reliable and stable, supporting global operations efficiently with minimal outages and issues.
 

Valuable Features

Sentiment score
8.1
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
Sentiment score
8.1
iGrafx Process360 Live offers process mapping, simulation, and optimization tools, enhancing organization operations with extensive customization and analysis features.
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Ranking in Process Mining
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
19th
Ranking in Process Mining
11th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Business Process Design (16th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.0% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
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Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
7%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Multinational Bank
Find out what your peers are saying about Appian vs. iGrafx Process360 Live Platform and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.