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Appian vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
4th
Ranking in Process Mining
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th)
iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
20th
Ranking in Process Mining
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (16th)
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 6.2%, down from 6.3% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Srimanta Pandit - PeerSpot reviewer
Flexible, improves operational efficiency, and reduces the time taken to complete processes
The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"The application is mobile-friendly, allowing me to use it across any device, whether mobile, laptop, or desktop."
"What I found most valuable in Appian is that it lets you drill down on multiple things through the structure of the reporting and UI side. It's also low-code, yet it results in quick deliverables."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"It ​reduces development time in half making us more efficient."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"It has simplified compliance with regulations and company standards."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Simulation is most valuable."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"We found the technical support to be helpful."
 

Cons

"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"​Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"The graphical user interface could be easier to use. It should be simplified."
"From a reseller's point of view, subscription licensing could be improved to be more cost-effective, especially for new prospects and smaller investments."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"It needs better integration with our existing application ecosystem."
"The price could be more competitive."
"I would love to see a template and shapes for customer journey mapping."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
 

Pricing and Cost Advice

"The license is not very cheap. It's on the expensive side."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"The tool is quite costly."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"Licensing of Appian is less expensive when compared to other BPMs in the market."
"I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"It is fully managed, and I don't believe there are any additional expenses."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
16%
Computer Software Company
10%
Government
6%
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Multinational Bank
Find out what your peers are saying about Appian vs. iGrafx Process360 Live Platform and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.