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Appian vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Appian
Average Rating
8.4
Number of Reviews
59
Ranking in other categories
Business Process Management (BPM) (6th), Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)
SAP HCM
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
56
Ranking in other categories
Benefits Administration (3rd), Talent Management (4th), Cloud HCM (3rd)
 

Mindshare comparison

Appian and SAP HCM aren’t in the same category and serve different purposes. Appian is designed for Business Process Management (BPM) and holds a mindshare of 6.5%, up 6.0% compared to last year.
SAP HCM, on the other hand, focuses on Cloud HCM, holds 16.5% mindshare, up 15.6% since last year.
Business Process Management (BPM)
Cloud HCM
 

Q&A Highlights

MK
Apr 17, 2023
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Apr 21, 2023
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Kumar-Saurav - PeerSpot reviewer
May 14, 2024
Allows you to generate reports, easy integration and offers out-of-the-box support
The limitation of HCM compared to new-era human capital management solutions is the cost. While those solutions offer similar features at a lower price, they are not typically used by large enterprises. However, for small and medium enterprises, the HCM licensing and maintenance costs are quite high. There are numerous solutions like Zoho and Odoo that offer subscription models at a much lower cost, even as low as $10. This significantly impacts SAP's market share, especially among smaller businesses. The high cost is the main reason why it's not widely adopted by smaller businesses. Currently, it's largely used by big enterprises, and only a small percentage of SAP users actually utilize HCM, even though they might be using other SAP modules. The small organizations are not keen on using it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is excellent."
"The most valuable features are the low coding and low code data."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"Technical support has been amazing overall."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"Appian is a very low code platform. It's very easy to learn and use."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system​."
"The tech support is quite good."
"The valuable features of SAP HCM include managing employee data from hiring to retirement."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"The stability of the solution is good."
"Payroll is always the central area the tool focuses on. It needs to ensure things are flowing, employees are paid on time, and there are no issues related to location, pay, or hiring. SAP HCM helps observe all the work, from hiring to paying paychecks every month. It's a system that depends on the data you input. You don't want to work with bad data and expect miracles. If the data isn't clean, it's more work."
"The platform is simple to use and has a user-friendly dashboard and integration features."
"Technical support is excellent."
"SAP HCM has valuable features for analytics data management."
"They have some interesting features in the learning space."
 

Cons

"I wouldn't say their response time is long, but it could be quicker."
"​Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"It is also not easy to learn. Training tutorials could be improved."
"The ability of the interface to load automatic data is not great."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"If that had more DevOps capabilities, it would be an excellent product."
"The product’s pricing could be improved from the developers' perspective."
"It needs a lot of end user training as it is not intuitive at all."
"The solution is rather expensive."
"The product's learning and development features could be better, including new exclusive LMS tools."
"It would be nice if the solution migrated to S/4HANA."
"This solution needs to be more configurable and user-friendly."
"System usability is a challenge."
"There's still room for improvement. We need end-to-end systems. Only the HR team uses HCM, but employees don't have access to their data. With Employee Central, employees can see their ratings, increment cycles, and other details, making things more transparent."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
 

Pricing and Cost Advice

"Licensing of Appian is less expensive when compared to other BPMs in the market."
"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
"It is fully managed, and I don't believe there are any additional expenses."
"The tool is quite costly."
"I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"The license is not very cheap. It's on the expensive side."
"The pricing can be a little confusing to customers."
"You pay per license. There not any costs in addition to the standard licensing fees."
"HCM is cheaper than SuccessFactors."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"The pricing depends upon the specific model and number of user accounts included in a bundle."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
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Answers from the Community

MK
Apr 17, 2023
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. La...
See 2 answers
Ashwin Bhadouria - PeerSpot reviewer
Feb 27, 2023
Hi, is HCM the only requirement with the organization, or are other solutions also required? As far as HCM is concerned, SAP is comprehensive and can be tailored as per requirements. Thanks - Ashwin
Vasu Narasimha - PeerSpot reviewer
Apr 17, 2023
Hi Michael, My top reasons to consider SAP SuccessFactors would be: 1. Robustness of the Core Employee Central. 2. GDPR Compliance and Audit tracking capability for transactions given the healthcare industry regulations. 3. Scalability of the solution, especially if your organization is spread over multiple geographical locations. 4. Vast support ecosystem and string tech capabilities. 5. Lastly, leverage SAP S/4HANA.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
SAP Human Capital Management
 

Learn More

 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: October 2024.
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