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Arcserve UDP vs Code42 Incydr comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Backup and Recovery (19th), Disaster Recovery (DR) Software (10th)
Code42 Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (27th)
 

Mindshare comparison

Arcserve UDP and Code42 Incydr aren’t in the same category and serve different purposes. Arcserve UDP is designed for Backup and Recovery and holds a mindshare of 1.2%, down 1.5% compared to last year.
Code42 Incydr, on the other hand, focuses on Data Loss Prevention (DLP), holds 1.9% mindshare, up 1.7% since last year.
Backup and Recovery
Data Loss Prevention (DLP)
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data protection functionality is the most valuable feature of this solution."
"The most valuable feature of Arcserve UDP is its decompression capability."
"Global deduplication is the best feature of this solution."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"I like the tool's speed."
"The standard backup and restore feature is most used."
"The solution has no limitations because it does backup for Linux and Windows."
"The product's deployment process was straightforward."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"Code42 Next-Gen DLP is scalable."
"Low system overhead, setting retention policies, ease of use"
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"It has quite a bit of flexibility in configuring backup sets."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Risk factors can be adjusted for all intricate details."
 

Cons

"The time to backup servers that sit in DMZ must be improved."
"Licensing can be quite difficult."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"Licensing is an area that needs improvement."
"The speed of restores should be improved. We have found the speed of large restores rather slow."
"The initial setup was complex."
"You can't always filter out data that you'd like to."
"There doesn't seem to be any feature that is lacking."
"Java, please get rid of Java."
"Reporting could use an overhaul. It is very limited."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"I think one we can improve is the compression."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"What I think could be improved is how I get support."
 

Pricing and Cost Advice

"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The price of this product is high and it should be lower."
"The solution is not very expensive, but it is not cheap."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"It is approximately $400 to purchase a virtual service outright."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"Pricing is most likely comparable."
"The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
"It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it... We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
"It is 100% worth the cost to get and keep the support, especially when setting it up."
"It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."
"They were the best solution and surprisingly enough, the cheapest."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
8%
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Find out what your peers are saying about Arcserve UDP vs. Code42 Incydr and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.