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Atlassian Confluence vs OpenText Documentum comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
OpenText Documentum
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
31
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

Atlassian Confluence and OpenText Documentum aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.6%, down 18.7% compared to last year.
OpenText Documentum, on the other hand, focuses on Enterprise Content Management, holds 12.2% mindshare, up 10.5% since last year.
Corporate Portals (Enterprise Information Portals)
Enterprise Content Management
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
Santosh Koppu - PeerSpot reviewer
Has strong records management,, security, and integration capabilities
It provides extensive accessibility to our content, and it's a vital component in our work processes. We've gained access to a plethora of applications through OpenText, which enables us to enhance our services for customers. One notable example is the integration with Xfinity ECM, a solution that seamlessly integrates with SAP. For instance, when someone working with SAP needs to access a specific invoice document, SAP itself doesn't store these documents, instead, the content related to the invoice number seamlessly flows through Documentum. It offers robust security features and it allows to leverage a variety of plugins from OpenText to enhance security. For example, there are plugins like Trusted Content Services that allow you to encrypt entire documents for added security, though it's essential to be aware that this might impact performance. It is a highly potent content management tool. It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy to share information and the integration with JIRA is good."
"The search functionality is a really powerful feature."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"The most valuable features is its design documentation abilities."
"We have found limiting permissions and history very valuable."
"The solution is stable."
"What's most valuable to me in Atlassian Confluence is that it allows the concurrent development of documentation. I also like how you can add comments offline and implement changes directly on the document."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"I recommend Documentum as it supports big systems and offers good integration."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature is that the documents are kept secure."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"OpenText Documentum is a robust choice for enterprise-level document management."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The most valuable feature is the management."
"The product is user-friendly."
 

Cons

"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"Space maintenance could be made a little more user-friendly."
"The dashboards should be improved."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"We would like there to be more advanced data manipulation features available in this solution, such as creating more complex charts, and a column freezing option."
"There could be an option to collaborate with other users while editing the documents."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"The standard table capability is substandard and virtually unusable."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"OpenText Documentum's user interface could be improved a little bit."
"I would like to see performance improvements, especially regarding slow response times."
"OpenText Documentum needs to improve its support."
 

Pricing and Cost Advice

"There is an annual license."
"In my opinion, it's worth the investment"
"We pay $350 a month to use the solution."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"The price of the on-premises data center version is too expensive."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"Maybe we're only using 10% of it, but we have to pay for everything."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"It is quite an expensive product."
"The price is considered affordable now."
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Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Financial Services Firm
19%
Computer Software Company
12%
Government
12%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The price is quite high as the licensing prices are significant.
 

Also Known As

Confluence
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: November 2024.
817,937 professionals have used our research since 2012.