BMC TrueSight Operations Management and Auvik Network Management both serve in the network and infrastructure monitoring category. BMC TrueSight has the upper hand with its extensive event management capabilities and broad integration options, while Auvik excels in simplicity and real-time visibility, appealing to SMEs.
Features: BMC TrueSight Operations Management is recognized for its integrated platform that supports a wide range of technologies, emphasizing deep insights into event management and infrastructure health. It consolidates alerts into a single-pane view and facilitates root cause analysis. Auvik Network Management boasts network discovery and mapping, featuring robust alerting capabilities and real-time network visibility, making it user-friendly and quick to deploy.
Room for Improvement: BMC TrueSight Operations Management should enhance its reporting functionalities and reduce complexity in deployment and maintenance. There's a demand for better integration with newer technologies and simpler training options. Auvik requires improvements in reporting and desires more customizable alerts and visualizations. More integrations, particularly with management tools, and enhanced configuration options are also needed.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management, typically deployed on-premises, demands high technical expertise and resources, causing complex deployments. Customer service is inconsistent with issues resolving complex setups. Auvik Network Management is cloud-based, offering simpler and quicker deployment. Customer service is well-regarded for responsiveness, though improvements in technical documentation are suggested.
Pricing and ROI: BMC TrueSight Operations Management has high pricing with complex licensing based on endpoints, deemed costly for smaller entities, but valuable for extensive monitoring in larger setups. Auvik Network Management is noted for a scalable pricing model based on network devices, appealing to SMEs for network management, though expensive for larger networks.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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