BMC TrueSight Operations Management and Auvik Network Management compete in the network and operations management category. Auvik holds the upper hand with its intuitive features offering significant value.
Features: BMC TrueSight includes in-depth performance analytics, efficient monitoring of complex IT environments, and a comprehensive pricing structure. Auvik offers automated network mapping, real-time alerting, and intuitive features that enhance user experience, making it easier for immediate needs.
Room for Improvement: BMC TrueSight could enhance scalability, simplify configuration, and require fewer resources for deployment. Auvik needs to improve reporting functions, offer better integration with additional platforms, and expand its feature set to address user feedback effectively.
Ease of Deployment and Customer Service: BMC TrueSight deployment is complex, requiring extensive resources and support. Auvik deployment is straightforward, earning high praise for its ease of installation and responsive customer service team.
Pricing and ROI: BMC TrueSight users find setup costs high but justify the investment due to its functionality. Auvik users benefit from a clear pricing model and report positive ROI, with the pricing aligning well with ease of use and benefits achieved.
They were knowledgeable and responded quickly with accurate and useful information.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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