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Auvik Network Management (ANM) vs OpenText Operations Bridge comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Auvik enhances operations with reduced maintenance, faster resolutions, and increased productivity, offering a 35% ROI through automation.
Sentiment score
6.6
OpenText Operations Bridge offers up to 90% ROI with quick integration, although precise ROI varies among users.
 

Customer Service

Sentiment score
7.9
Auvik's customer service is valued for friendliness and knowledge but needs improvement in response times and issue resolution.
Sentiment score
5.1
OpenText Operations Bridge's customer service is praised, but technical support varies, with higher tiers receiving positive feedback.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
OpenText goes out to bring the right people to answer any inquiries I have.
 

Scalability Issues

Sentiment score
8.0
Auvik Network Management offers scalable, flexible solutions for various networks, supporting growth but may falter with very complex setups.
Sentiment score
7.4
OpenText Operations Bridge is scalable, adaptable, manages large deployments well, but may require configuration with minor UI speed issues.
The platform scales well and supports our organizational needs.
 

Stability Issues

Sentiment score
8.1
Auvik Network Management is highly reliable with minimal downtime, swift issue resolution, and is favorably rated for stability.
Sentiment score
6.9
OpenText Operations Bridge is stable with resolved issues, but complex setups and integration challenges remain, improving with support.
 

Room For Improvement

Auvik Network Management needs improved reporting, alerts, integration, usability, map accuracy, vendor compatibility, and streamlined onboarding processes.
OpenText Operations Bridge needs scalability, stability, usability, and cost improvements, along with better integration and reduced resource demands.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Splunk is more business-friendly due to its prettier interface.
 

Setup Cost

Auvik charges per-network device, focusing on core devices for competitive pricing, offering cost advantages and flexibility in management.
OpenText Operations Bridge offers flexible pricing for enterprises but may be costly and complex for smaller companies.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
With its automation capabilities and runbooks, it reduces after-hours costs by automatically handling recurring issues and known scenarios.
 

Valuable Features

Auvik offers user-friendly network management with configuration auditing, real-time alerts, remote access, and tool integration for efficiency.
OpenText Operations Bridge centralizes data, enhancing visibility and efficiency through integration, automation, and flexible, scalable monitoring capabilities.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Cloud Monitoring Software
3rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
186
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (2nd), Network Traffic Analysis (NTA) (2nd)
OpenText Operations Bridge
Ranking in Cloud Monitoring Software
30th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
Event Monitoring (8th), IT Operations Analytics (10th)
 

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 0.8%, down from 1.0% compared to the previous year. The mindshare of OpenText Operations Bridge is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
8%
Financial Services Firm
22%
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Information Not Available
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Auvik Network Management (ANM) vs. OpenText Operations Bridge and other solutions. Updated: March 2025.
847,646 professionals have used our research since 2012.