ScienceLogic and Auvik are prominent competitors in the IT infrastructure and network management sector. Auvik appears to have the upper hand in network mapping, real-time topology visualization, and ease of deployment, making it a more suitable choice for businesses seeking comprehensive network insights with agility.
Features: ScienceLogic offers a highly customizable platform with multi-tenant capabilities, allowing enterprises to manage multiple customers efficiently. It integrates seamlessly into various systems, reducing faults and nuisance alarms through runbook automation. Auvik provides outstanding network mapping, device configuration backup, and remote problem-solving. It supports real-time topology mapping and detailed traffic insights, enhancing network visibility with minimal manual intervention.
Room for Improvement: ScienceLogic users need a more straightforward user interface and additional predefined reports and dashboards, as its customization can be daunting for newcomers. It could benefit from enhanced synthetic transaction monitoring and simpler configuration processes. Auvik requires improved reporting tools, broader device integrations, better scalability in network maps, and more customizable alerts.
Ease of Deployment and Customer Service: ScienceLogic's on-premises deployment is often complex, requiring dedicated infrastructure, yet it is lauded for exceptional customer support. Auvik, cloud-based, allows seamless deployment across environments and is noted for efficient setups. However, its technical support varies, with users seeking more consistent experiences.
Pricing and ROI: ScienceLogic's pricing, based on device tiers and monitoring levels, is high, especially for large enterprises, yet its features may justify the cost through reduced outages and improved efficiency. Auvik's per-device pricing can increase costs with more devices but offers comprehensive functionality with no extra charges for network elements. It is preferred by smaller businesses due to its cost-effective model, though larger organizations might find its pricing steep.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
They were knowledgeable and responded quickly with accurate and useful information.
Although the support is good, resolving time takes longer than expected, especially for major issues that require escalation.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
The platform scales well and supports our organizational needs.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
ScienceLogic is not that expensive and is cost-effective overall.
It could be cheaper.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
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