Avada Software Infrared360 vs Datadog comparison

Avada Software Infrared360

Read 188 Datadog reviews

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97% willing to recommend

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Executive SummaryUpdated on Apr 6, 2025

Avada Software Infrared360 and Datadog are competing products in the IT monitoring and management space. Datadog seems to have the upper hand due to its robust feature set, which some feel justifies the higher cost.

Features: Avada Software Infrared360 provides comprehensive monitoring with strong middleware capabilities, integration options, and secure role-based access to queues. Datadog offers extensive cloud monitoring, real-time analytics, and dashboards, as well as custom metrics and RUM (Real User Monitoring), providing a feature-rich environment for modern IT infrastructures.

Room for Improvement: Avada Software Infrared360 could enhance its cloud-native capabilities, expand real-time analytics, and improve its dashboard customizability. Datadog could work on optimizing its cost structure, simplifying user onboarding, and enhancing offline monitoring capabilities.

Ease of Deployment and Customer Service: Avada Software Infrared360 allows for straightforward on-premise deployment with dedicated customer support. Datadog offers a cloud-native deployment model with extensive documentation and responsive support, featuring a streamlined deployment process that is appealing to many.

Pricing and ROI: Avada Software Infrared360 presents a cost-effective solution emphasizing long-term value and quick ROI, appealing to budget-conscious buyers. Datadog, with a higher setup cost, delivers significant returns through its extensive functionality and cross-platform integration, offering greater overall value for those who prioritize comprehensive features.

To learn more, read our detailed Avada Software Infrared360 vs. Datadog Report (Updated: April 2025).

Avada Software Infrared360 vs. Datadog

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avada Software Infrared360

Ranking in Application Performance Monitoring (APM) and Observability

77th

Average Rating

8.8

Number of Reviews

Ranking in other categories

Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th), Server Monitoring (36th)

Datadog

Ranking in Application Performance Monitoring (APM) and Observability

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

188

Ranking in other categories

Network Monitoring Software (3rd), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.1%, up from 0.1% compared to the previous year. The mindshare of Datadog is 8.8%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

it_user685326

Vice President at a financial services firm with 10,001+ employees

An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.

Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.

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Kevin Palmer

DevOps/Security Principal at Raken

Useful log aggregation and management with helpful metrics aggregation

Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring that ties into our incident management system"

"It has role-based access to queues, giving us more insights into problems."

"We have easily created use case testing harnesses for specific flows that incorporate various message types."

"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."

"It has enhanced the performance of my team."

"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."

"The solution has offered increased visibility via logging APM, metrics, RUM, etc."

"Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most."

"The initial setup is very straightforward."

"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"

"Datadog has clear dashboards and good documentation."

"The logging in general is one of my favorite features."

More Datadog pros

Cons

"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."

"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."

"The user interface could be sexier and more ergonomic. The competing products have similar problems."

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."

"The product could do better with its notifications."

"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."

"The parallel editing of the dashboards should not cause users to lose the work of another person."

"We've had some issues where we had Datadog automatically turned on in AWS regions that we weren't using, which incurred a small but steady cost that amounted to tens of thousands of dollars spent over a few weeks."

"The error traceability is an area that can be improved."

"Geo-data is also something very critical that we hope to see in the future."

"To be very fair, I haven't had enough experience with Datadog to pick out improvements."

"The installation is easy for me. However, if you are new to this solution it might not be so easy."

More Datadog cons

Pricing and Cost Advice

"Start small, then increase licensing later as per your demand."

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."

"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."

"My advice is to really keep an eye on your overage costs, as they can spiral really fast."

"While it is an expensive product, I would rate the pricing level at four out of five."

"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."

"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."

"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."

"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."

"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."

"The price is better than some competing products."

More Datadog pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

41%

Manufacturing Company

Computer Software Company

Hospitality Company

Educational Organization

33%

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

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Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

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Comparisons

IBM MQ vs Avada Software Infrared360

Compared 70% of the time

Dynatrace vs Avada Software Infrared360

Compared 30% of the time

More Avada Software Infrared360 Competitors

Dynatrace vs Datadog

Compared 13% of the time

Azure Monitor vs Datadog

Compared 11% of the time

AWS X-Ray vs Datadog

Compared 5% of the time

New Relic vs Datadog

Compared 5% of the time

Splunk Enterprise Security vs Datadog

Compared 4% of the time

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Product Reports

Avada Software Infrared360

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Also Known As

Infrared360

No data available

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.

*Kafka coming soon

Avada Software

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
Metrics: Offers deep insights into system performance and user behavior.
Log Management: Provides powerful analytics for logs and seamless log aggregation.
Unified Tagging: Facilitates organization and retrieval of metrics and logs.
APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

System Reliability: Helps ensure uptime and performance across cloud environments.
Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
Operational Efficiency: Streamlines monitoring and log management tasks.
Flexible Integrations: Adapts to various cloud services and infrastructure setups.
Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin, Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

Avada Software Infrared360 vs. Datadog