AWS Step Functions vs Pega Platform comparison

Amazon Web Services (AWS) and Pega are both solutions in the Business Process Management (BPM) category. Amazon Web Services (AWS) is ranked #12 with an average rating of 8.0, while Pega is ranked #3 with an average rating of 8.0. Amazon Web Services (AWS) holds a 2.4% mindshare in BPM, compared to Pega’s 5.9% mindshare. Additionally, 77% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

AWS Step Functions

Read 10 AWS Step Functions reviews

3,180 Views
2,710 Comparison Views

77% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

7,299 Views
5,484 Comparison Views

91% willing to recommend

AWS Step Functions

Pega Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 6, 2024

Pega Platform and AWS Step Functions compete in the automation solutions category, focusing on workflow simplification. AWS Step Functions appears to have an edge in scalability, while Pega Platform is preferred for integration and case management.

Features: Pega Platform is known for its extensive process automation capabilities, integration with enterprise systems, and flexible workflow management. AWS Step Functions is recognized for scalability, serverless architecture, and seamless cloud integration, making it suitable for complex cloud-native applications.

Room for Improvement: Pega Platform users suggest a need for enhanced cloud-native features, better API documentation, and more adaptability to cloud environments. AWS Step Functions users desire improved debugging tools, interface enhancements, and more user-friendly development support.

Ease of Deployment and Customer Service: Pega Platform offers straightforward deployment in enterprise settings, though customer service can be inconsistent. AWS Step Functions provides efficient cloud-based deployment and responsive support, favored for its seamless cloud adaptation.

Pricing and ROI: Pega Platform's setup costs are higher but justified by robust process efficiencies and ROI. AWS Step Functions is more cost-effective for cloud-native projects, delivering quick ROI for scalable solutions.

To learn more, read our detailed AWS Step Functions vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

AWS Step Functions vs. Pega Platform

October 2024

Download the complete report

Helped 813,418 peers since 2012

Categories and Ranking

AWS Step Functions

Ranking in Business Process Management (BPM)

12th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Workload Automation (16th)

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2024, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 2.4%, down from 3.9% compared to the previous year. The mindshare of Pega Platform is 5.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Mahender Nirwan

Software developer at TAIGLE LLC

Aug 15, 2024

Good integration with many AWS services and create a workflow to call one Lambda function after another, and other serverless features

I worked with Step Functions about a year ago for six months. Currently, I don't have any use cases for Step Functions. But overall, I was pretty amazed with it. It has great integration with many AWS services, and if you use it correctly, it could save you a ton of money. Again, it leverages AWS…

Read full review

Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's Amazon, it's scalable."

"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."

"If you want to create a workflow to call one Lambda function after another, and other serverless features, it could save you a ton of money. That's for sure."

"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."

"The number of historical events is great."

"One can rate all the calls and that is a good feature."

"It is a scalable solution."

"The integration capability is easy, whereas building state machines is tricky."

More AWS Step Functions pros

"The most valuable feature is the situational layer cake."

"It's not too expensive."

"The most valuable feature is the ease of deployment."

"They're pretty easy to create, and they're pretty easy to deploy."

"The solution has very helpful technical support."

"The solution offers excellent workflows."

"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."

More Pega Platform pros

Cons

"The price and support are areas with shortcomings where the solution needs to improve."

"The solution's pricing could be cheaper. It is cheaper than Airflow."

"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."

"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."

"It is hard to coordinate the declaratory language."

"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."

"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."

"The solution's data size limit can be improved."

More AWS Step Functions cons

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

"The UI part needs improvement."

"Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services."

"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."

"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."

"It needs more integration with other platforms."

"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."

"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."

More Pega Platform cons

Pricing and Cost Advice

"The solution's price is reasonable."

"The solution is expensive."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

"We mostly have a yearly license."

"The licensing model for Pega BPM needs to be improved."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The pricing is pretty good, compared to other similar products."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

More Pega Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

813,418 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

32%

Computer Software Company

12%

Manufacturing Company

Healthcare Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon Step Functions?

The integration capability is easy, whereas building state machines is tricky.

See all answers

What is your primary use case for Amazon Step Functions?

See all answers

What advice do you have for others considering Amazon Step Functions?

I would rate my experience with this product a ten out of ten. Step Functions obviously cannot solve every problem statement. But it makes sense for a wide range of use cases. Everything has some l...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Camunda vs AWS Step Functions

Compared 44% of the time

IBM BPM vs AWS Step Functions

Compared 18% of the time

Oracle BPM vs AWS Step Functions

Compared 6% of the time

AutoSys Workload Automation vs AWS Step Functions

Compared 6% of the time

Control-M vs AWS Step Functions

Compared 5% of the time

More AWS Step Functions Competitors

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

AWS Step Functions

October 2024

Download AWS Step Functions product report

Buyer's Guide

Pega Platform

October 2024

Download Pega Platform product report

Also Known As

Amazon Step Functions, Step Functions

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

Amazon Web Services (AWS)

Video not available

Pega

Overview

AWS Step Functions enables orchestration of complex workflows, parallel task execution, and seamless integration with AWS services, simplifying ETL automation and data pipeline management.

With AWS Step Functions, developers streamline task automation and ensure smooth microservices orchestration. It simplifies development and manages interdependencies, validates data, and integrates AWS services for cost-effective workflows. It offers a user-friendly graphical interface for creating pipelines, scalable parallelization via the "map" state, control over historical events, and visualization with JSON. Enhanced by a dashboard-like view, it aids in visual workflows and debugging.

What are the most valuable features?

Seamless AWS Integration: Easily integrates with the entire AWS suite for efficient workflow creation.
User-Friendly Graphical Interface: Simplifies creating and managing workflows with visual tools.
Scalable Parallelization: Utilizes the "map" state for efficient parallel processing tasks.
Control Historical Events: Manages and controls historical data and events effectively.
Visualization and Debugging: Provides a dashboard-like view to enhance understanding and debugging.

What are the benefits and ROI to look for?

Streamlined Development: Simplifies orchestration and automates task management.
Cost-Effective Workflows: Creates efficient, cost-saving workflows by integrating with AWS services.
Enhanced Data Validation: Ensures data correctness by managing interdependencies.
Automation of ETL Jobs: Automates data extraction, transformation, and loading processes seamlessly.

In specific industries such as finance, healthcare, and e-commerce, enterprises implement AWS Step Functions to manage data pipelines, orchestrate microservices, and automate complex ETL jobs. They benefit from seamless integration with AWS services, enhanced data validation, and streamlined development, resulting in efficient and cost-effective workflows tailored to their operational needs.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

AWS Step Functions vs. Pega Platform

October 2024

Free Report: AWS Step Functions vs. Pega Platform

Find out what your peers are saying about AWS Step Functions vs. Pega Platform and other solutions. Updated: October 2024.

DOWNLOAD NOW

813,418 professionals have used our research since 2012.

See our AWS Step Functions vs. Pega Platform report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.