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BeyondTrust Privileged Remote Access vs Parallels Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
248
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Privileged Remo...
Ranking in Remote Access
8th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Privileged Access Management (PAM) (10th)
Parallels Access
Ranking in Remote Access
11th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 2.7%, up from 1.5% compared to the previous year. The mindshare of Parallels Access is 2.2%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
Binish Parikh - PeerSpot reviewer
Easy-to-deploy and good for small as well as large setups
There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so it's easier for customers to integrate it into their own solutions. In future releases, maybe more support for Macs and Unix so that customers with setups on those platforms can also benefit from the solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"The technical support of Microsoft Intune is good."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."
"EAM is a godsend."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"Its initial setup process is straightforward."
"PRA stands on its own as a full solution. This is important because it reduces the need to maintain a lot of different services. Also, the integration between those services are sometimes not easy to maintain. So, having a solution like BeyondTrust Privileged Remote Access reducing our workload gives us enough time to work on our other issues. The system just runs and does what it is supposed to do."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"When it comes to the Privileged Remote Access (PRA) solution, instead of depending on a VPN client, from Cisco or any other vendor, we can directly use this product from the internet. It is very easy to do the implementation, and it is easy for every user to access the server from outside of their organization. They can open the URL and put their name and password, and it'll do the multi-factor authentication. They can easily access the server. Prior to this solution, the users had to log into the VPN, which is not required with BeyondTrust. Now, they can use their computer over the internet."
"One of the features that I really like about it is the ability to set a start date, time, and end date for the access. For example, you can set the access for a person from tomorrow, Monday, or Tuesday and ending on a specific period of the day or a specific date. That's really quite helpful."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"We can truly elevate our admin rights while we're in there to fully take control of a system and manage it as if it was sitting right here on our desk. Most of the organization has gone to remote work or work from home. With that being the case, this solution allows us to be able to still work with our end-users, even though they're not always sitting on our network."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"It's got a very easy-to-use interface."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"We don't have problems with stability. Everything is good."
"It's great that the total deployment can happen completely remotely."
 

Cons

"The information we receive at the device level needs improvement."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"The initial setup is a little bit complex."
"The current Intune reporting functionality could benefit from some improvements."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"The solution may not scale well for enterprises."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
"They could improve the reporting."
 

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"We have the business premium licenses for the solution."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"I rate Intune five out of 10 for pricing. It's expensive."
"For organizations that are a Microsoft shop, the pricing is compelling."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The product is expensive."
"I wish it was a little bit cheaper, but when a product is as solid as this, I understand what the cost does. It helps them to make sure it stays that way. If you want a reliable, solid product, you're going to pay more."
"I rate the product's pricing a four on a scale of one to ten, where one is high, and ten is low. It is an expensive product."
"PRA was one of the cheapest solutions that we evaluated."
"Though the solution was a bit expensive, the overall pricing was average."
"PRA's pricing is competitive."
"Its price is pretty good for the features and services that it provides. It is not outrageous. I'm not aware of any additional charges or anything like that."
"Don't get into a situation where you are licensing per desktop or per person until you fully understand the licensing."
"I wasn't directly involved in the licensing and pricing, but I can say that PRA is licensed per endpoint added to the Vault. I would advise users to take frequent exports of their license usage package; it's a simple feature that provides a spreadsheet of every machine in the Vault. This helps to cut down on duplicate licenses, which can happen by adding the same endpoint using an IP address and a fully qualified domain name, for instance. The implementation is an additional cost, and they offer several tiers, so the price varies. There are also some optional add-ons, so I would advise people to research the product well and find out precisely what they need regarding features. The Advanced Web Access add-on provides some required functionality when interfacing with websites; that's one to consider."
"The licensing costs are about $100 per user."
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
Computer Software Company
13%
University
13%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Bette...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve se...
What do you like most about Parallels Access?
Parallels Access gives me full access and control of the computer, and I can do anything I want remotely.
What is your experience regarding pricing and costs for Parallels Access?
It's around $125 per user per year. It is a one-time charge for installation and implementation, which is a small cos...
What needs improvement with Parallels Access?
When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Privileged Access
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Gilt Groupe K.K.
Find out what your peers are saying about BeyondTrust Privileged Remote Access vs. Parallels Access and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.