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Bitdefender GravityZone Enterprise Security vs CyberArk Endpoint Privilege Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bitdefender GravityZone offers competitive pricing and value, nearly matching top brands but excels with a 35% financial advantage.
Sentiment score
7.0
CyberArk Endpoint Privilege Manager boosts security, saves resources, and enhances confidence, offering a perceived positive ROI despite quantification challenges.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
I consider CyberArk Endpoint Privilege Manager's return on investment to be good since it effectively accomplishes the goals expected from privilege access management solutions.
 

Customer Service

Sentiment score
7.8
Bitdefender GravityZone Enterprise Security's technical support is generally well-received, valued for responsiveness and knowledge, with room for improvement.
Sentiment score
6.3
CyberArk Endpoint Privilege Manager support is generally rated high, with quick resolutions but concerns about response times and accessibility.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
We engage them when needed and receive prompt responses that typically resolve our issues.
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
 

Scalability Issues

Sentiment score
8.5
Bitdefender GravityZone Enterprise Security is highly scalable, easy to expand, but requires understanding for effective use in layered environments.
Sentiment score
7.7
CyberArk Endpoint Privilege Manager efficiently scales for varied environments, supporting small to large enterprises with a distributed cloud-based architecture.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
CyberArk Endpoint Privilege Manager is quite scalable.
The available reports and other security tools assist in scaling it according to my organization's needs.
 

Stability Issues

Sentiment score
7.8
Bitdefender GravityZone is stable and reliable but faces dashboard clarity, resource issues on old systems, and occasional VPN problems.
Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable and reliable, maintaining 99.99% uptime with rare issues and smooth offline adaptation.
It is a robust solution that has effectively supported our environment without major issues.
Since implementing it, we have not experienced any outages or stability issues.
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
 

Room For Improvement

Bitdefender GravityZone Enterprise Security needs improvements in usability, support, documentation, resource management, and feature integration.
CyberArk Endpoint Privilege Manager requires improvements in UI, integration, performance, support, threat detection, customization, pricing flexibility, and automation.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
Now, we have to do it via CLI, which even technical personnel struggle to understand.
The phishing feature report showed zero results, and the patch management component is one of the two main issues that need improvement.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Currently, no user-based policy option is available inside the EPM console.
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
 

Setup Cost

Bitdefender GravityZone Enterprise Security offers competitive, flexible pricing with customizable features, though some report high renewal fee increases.
CyberArk Endpoint Privilege Manager is costly but considered reasonable for its features, with significant discounts for large enterprises.
Regarding pricing, setup cost, and licensing, it is affordable.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
 

Valuable Features

Bitdefender GravityZone Enterprise Security is praised for its ease, comprehensive features, and efficient enhancement of security infrastructure.
CyberArk Endpoint Privilege Manager enhances security by managing privileges, reducing admin needs, and improving operational efficiency and data protection.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
It allows them to granularly manage controls to prevent some malicious activities on the endpoint machine.
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
29
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd), Virtualization Security (4th)
CyberArk Endpoint Privilege...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Application Control (5th), Ransomware Protection (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitdefender GravityZone Enterprise Security is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 0.9%, up 0.8% compared to last year.
CyberArk Endpoint Privilege Manager, on the other hand, focuses on Privileged Access Management (PAM), holds 3.2% mindshare, down 3.7% since last year.
Endpoint Protection Platform (EPP)
Privileged Access Management (PAM)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Admin gets the information about which computer has been infected and good to use for servers and endpoints
The important factor is that after implementing Bitdefender, we haven't found any attacks. It has a vaccine for the RDP protocol, which is specific to this. We do some customization, but it does not lack any protection. Compared to older versions, we have not found any degradation in performance in the newer versions from the last three to five years, whether for graphical or normal users. They're not complaining that we are facing problems like memory issues. Bitdefender is also customizable and granular, but once you install it, it keeps running. The admin gets the information about which computer has been infected and can take action accordingly. On a regular basis, Bitdefender's AI capability is okay. But you cannot leave some decisions to AI. You must have control. You have to look at what you're filtering, as it can be a false positive. But on a regular basis, AI can be helpful.
Sumit Chavan - PeerSpot reviewer
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
11%
Financial Services Firm
7%
Government
7%
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Regarding pricing, setup cost, and licensing, it is affordable. Bitdefender GravityZone Enterprise Security helps clients save money on their security investments.
What needs improvement with Bitdefender GravityZone Enterprise Security?
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portio...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Viewfinity
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
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Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. CyberArk Endpoint Privilege Manager and other solutions. Updated: May 2022.
861,524 professionals have used our research since 2012.