Jira and Bitrix24 compete in the business management software category. Jira appears to have an advantage with its robust project management and integration capabilities, while Bitrix24 stands out with its comprehensive suite of collaboration and CRM tools.
Features: Jira excels in bug and issue tracking, Agile methodologies, and has strong integration capabilities with numerous plugins enhancing its robustness. Bitrix24 offers a diverse suite of tools including CRM and collaboration features, making it a versatile choice for teams seeking an all-encompassing business management solution.
Room for Improvement: Jira could improve its customization complexity, search functionality, and resolve occasional performance issues. Additionally, enhancements in requirement management and reporting features are suggested. Bitrix24 would benefit from better integration with ERP solutions and addressing usability and support limitations, particularly with its advanced features.
Ease of Deployment and Customer Service: Jira offers multiple deployment options including Public Cloud, Private Cloud, and On-premises, aiding flexible environment adaptation. Its customer service leans on community support and extensive documentation. Bitrix24 primarily utilizes a Public Cloud deployment and depends significantly on its documentation for support, with less interaction noted in user reviews.
Pricing and ROI: Jira is competitively priced but can become costly with additional plugins or user scaling. Nonetheless, it is viewed positively for ROI due to its feature-rich project management capabilities. Bitrix24 is recognized as a cost-effective solution, particularly favorable for smaller businesses needing broader business tools, with positive ROI perceptions where extensive business management features are required.
Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!
Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.