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Bitsight vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
IT Vendor Risk Management (3rd), Attack Surface Management (ASM) (5th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 6.9%, down 11.2% compared to last year.
Cisco Umbrella, on the other hand, focuses on Domain Name System (DNS) Security, holds 20.5% mindshare, down 25.2% since last year.
IT Vendor Risk Management Mindshare Distribution
ProductMindshare (%)
Bitsight6.9%
OneTrust GRC8.7%
SecurityScorecard7.5%
Other76.9%
IT Vendor Risk Management
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella20.5%
Infoblox Advanced DNS Protection10.7%
Palo Alto Networks DNS Security8.1%
Other60.7%
Domain Name System (DNS) Security
 

Featured Reviews

SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Continuous monitoring has strengthened external security and improved customer trust
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues. What will the real risk be for that identifiable issue? Sometimes it could be open because of the traffic; how they detected it could be seen as vulnerable, but upon testing, it might not be a real issue. It could be a false positive because there could be a honeypot that we built. My thinking is about validation, so if they can build that validation part before they expose the risk to the specific asset, that would help. Additionally, based on their reporting, they could also build risk scores and prioritization, which would also aid us. I would suggest adding dashboards and custom reporting, which could help us by enabling rich custom reports with filters. That is especially for leadership because they will not look at each technical area, but overall they would be looking at the risk score and what the assets or critical exposure areas are. Customizable reporting based on requirements would be valuable. I chose 9 out of 10 because the reporting and dashboards would be the first thing I would consider for improvement, and then the second is about the validation part, which could probably improve to 10 out of 10. I cannot think of too much for additional improvements. Maybe some good automation with the API solutions that could be integrated with the CI/CD pipeline or DevOps tools we are running would also be automated and tested.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers open ports from an external point of view."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"Bitsight gives me a holistic view of my entire security posture, which is something any organization would want to have after getting a tool such as Bitsight."
"Its customer service team responds quickly."
"My advice to others looking into using Bitsight is that it provides a lot of information that was not available before, and it is especially good in recon as it can identify many things about an organization that have never been found earlier, making it a valuable tool."
"The product helps us identify the vulnerabilities of internet-facing applications."
"The solution is user-friendly."
"We've found it to be stable and good for our customers."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"The most valuable feature of Cisco Umbrella is its DNS security."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"Stability-wise, it's good. I have never encountered any bugs."
"Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process."
 

Cons

"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"Its factor analysis feature could be better."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The solution’s benchmarking should be improved."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"Data enrichment is the major issue."
"I chose 8 out of 10 because if we receive invites from clients every 45 days, our subscription ends, and we have to renew it."
"We found that some of the findings are clear false positives, but they still report that, and based on that, the rating goes down until we rectify them."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"We've noticed some issues with the SWG where, when I'm connected, it thinks I'm in Miami, Florida instead of Savannah, Georgia."
"We need to work on integration as it is very complex."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"The integration with Cisco could be better."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"There are no hidden costs with Umbrella. Everything is included in the package."
"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"Cisco should make the solution cheaper."
"It was a little bit expensive on a per seat basis, but the company I was running was only a midsize Australian company, and it was a reasonable budget per computer for that system. It started off being a free product, and then Cisco bought it, and it went to a reasonable price. I was using Cisco AMP as well. So, my per computer cost was reasonably high, but for a small company, it was within an acceptable level."
"Pricing depends on the automation requirements of the organization."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"I rate the tool's pricing a five out of ten."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
8%
Insurance Company
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

No data available
OpenDNS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Cabela's, Belgium Center for Cybersecurity, Fordham University, RBC, Max Life Insurance, Schneider Electric
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about SecurityScorecard, OneTrust, BitSight and others in IT Vendor Risk Management. Updated: February 2026.
883,546 professionals have used our research since 2012.