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Bitsight vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
IT Vendor Risk Management (2nd), Attack Surface Management (ASM) (5th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 6.9%, down 11.2% compared to last year.
Cisco Umbrella, on the other hand, focuses on Domain Name System (DNS) Security, holds 20.5% mindshare, down 25.2% since last year.
IT Vendor Risk Management Market Share Distribution
ProductMarket Share (%)
Bitsight6.9%
OneTrust GRC8.7%
SecurityScorecard7.5%
Other76.9%
IT Vendor Risk Management
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella20.5%
Infoblox Advanced DNS Protection10.7%
Palo Alto Networks DNS Security8.1%
Other60.7%
Domain Name System (DNS) Security
 

Featured Reviews

SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Continuous monitoring has strengthened external security and improved customer trust
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues. What will the real risk be for that identifiable issue? Sometimes it could be open because of the traffic; how they detected it could be seen as vulnerable, but upon testing, it might not be a real issue. It could be a false positive because there could be a honeypot that we built. My thinking is about validation, so if they can build that validation part before they expose the risk to the specific asset, that would help. Additionally, based on their reporting, they could also build risk scores and prioritization, which would also aid us. I would suggest adding dashboards and custom reporting, which could help us by enabling rich custom reports with filters. That is especially for leadership because they will not look at each technical area, but overall they would be looking at the risk score and what the assets or critical exposure areas are. Customizable reporting based on requirements would be valuable. I chose 9 out of 10 because the reporting and dashboards would be the first thing I would consider for improvement, and then the second is about the validation part, which could probably improve to 10 out of 10. I cannot think of too much for additional improvements. Maybe some good automation with the API solutions that could be integrated with the CI/CD pipeline or DevOps tools we are running would also be automated and tested.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its customer service team responds quickly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Bitsight has positively impacted my organization by improving security and customer trust, giving us continuous monitoring so we now find misconfigurations within hours instead of days or weeks, which directly improves our overall security posture and reduces risk as we catch high-risk exposures early, especially unexpected cloud assets or testing endpoints that accidentally went public."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Offers open ports from an external point of view."
"The solution is user-friendly."
"Bitsight gives me a holistic view of my entire security posture, which is something any organization would want to have after getting a tool such as Bitsight."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"The most valuable features of this solution are the Web Filtering and the APT."
"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."
"The stability and reliability of the Cisco Umbrella platform are great."
"I haven't found any issues related to latency or any other issue."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"It has the ability to quickly block new threats."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
 

Cons

"We found that some of the findings are clear false positives, but they still report that, and based on that, the rating goes down until we rectify them."
"Its factor analysis feature could be better."
"I chose 8 out of 10 because if we receive invites from clients every 45 days, our subscription ends, and we have to renew it."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The solution’s benchmarking should be improved."
"From my perspective, I would Cisco Umbrella to give more exposure to my sales engineers. I know I can call them whenever I have an issue, however, more frequent meetings would be awesome."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"Its reliability and the response time of the support team can be better."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"Cisco Umbrella is difficult to manage and needs to include a dashboard. It needs to improve pricing as well."
"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"With any Cisco product, it's the licensing side of things that needs improvement."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"The licensing fee is paid on a yearly basis."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"The price could be lower."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"The pricing is great and very competitive with the rest of the market."
"You can request an evaluation license​."
"I think it's worth the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
8%
Insurance Company
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

No data available
OpenDNS
 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about SecurityScorecard, OneTrust, BitSight and others in IT Vendor Risk Management. Updated: February 2026.
883,044 professionals have used our research since 2012.