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Bitsight vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
10
Ranking in other categories
IT Vendor Risk Management (3rd), Attack Surface Management (ASM) (5th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 6.1%, down 10.9% compared to last year.
Cisco Umbrella, on the other hand, focuses on Domain Name System (DNS) Security, holds 18.1% mindshare, down 25.5% since last year.
IT Vendor Risk Management Mindshare Distribution
ProductMindshare (%)
Bitsight6.1%
OneTrust GRC8.9%
RSA Archer7.2%
Other77.8%
IT Vendor Risk Management
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella18.1%
Palo Alto Networks DNS Security8.7%
Infoblox Advanced DNS Protection8.4%
Other64.8%
Domain Name System (DNS) Security
 

Featured Reviews

SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Continuous monitoring has strengthened external security and improved customer trust
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues. What will the real risk be for that identifiable issue? Sometimes it could be open because of the traffic; how they detected it could be seen as vulnerable, but upon testing, it might not be a real issue. It could be a false positive because there could be a honeypot that we built. My thinking is about validation, so if they can build that validation part before they expose the risk to the specific asset, that would help. Additionally, based on their reporting, they could also build risk scores and prioritization, which would also aid us. I would suggest adding dashboards and custom reporting, which could help us by enabling rich custom reports with filters. That is especially for leadership because they will not look at each technical area, but overall they would be looking at the risk score and what the assets or critical exposure areas are. Customizable reporting based on requirements would be valuable. I chose 9 out of 10 because the reporting and dashboards would be the first thing I would consider for improvement, and then the second is about the validation part, which could probably improve to 10 out of 10. I cannot think of too much for additional improvements. Maybe some good automation with the API solutions that could be integrated with the CI/CD pipeline or DevOps tools we are running would also be automated and tested.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its customer service team responds quickly."
"Bitsight gives me a holistic view of my entire security posture, which is something any organization would want to have after getting a tool such as Bitsight."
"If you are exactly looking for external attack surface monitoring, and you are exploring options, then Bitsight is a very good option that you can explore."
"Offers open ports from an external point of view."
"The product helps us identify the vulnerabilities of internet-facing applications."
"The solution is user-friendly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"The most valuable feature for us is the DNS-based protection."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"Cisco Umbrella is a very good product as of now as there is no competition."
"The most valuable features of this solution are the Web Filtering and the APT."
"I would recommend Cisco Umbrella to other interested companies; it's a very flexible and secure application — it's very good."
"Web proxy adds an effective layer for security."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"The price is quite good, and as we are resellers we provide our customers with several solutions to do a comparison, and the reaction is that Cisco is quite good."
 

Cons

"The solution’s benchmarking should be improved."
"There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues."
"There has been quite a bit of data discrepancy in BitSight."
"I chose 8 out of 10 because if we receive invites from clients every 45 days, our subscription ends, and we have to renew it."
"We found that some of the findings are clear false positives, but they still report that, and based on that, the rating goes down until we rectify them."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Data enrichment is the major issue."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There are cheaper solutions in the market."
"The product can be pretty expensive."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"There should be a way to monitor traffic at the user level."
"I would like to see a graphical representation of the entire network."
"The solution is costly. It doesn't come cheap. The licensing also comes with additional costs for extra services (such as sandboxing feature, L3/L4 firewall, etc...)."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"I would like to see more integrability with other products."
 

Pricing and Cost Advice

"The solution's price is average."
"The product has a reasonable price."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"There are no hidden costs with Umbrella. Everything is included in the package."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"Pricing depends on the automation requirements of the organization."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"The pricing was marvelous."
"The pricing is pretty fair. It's good."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
6%
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise7
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
 

Questions from the Community

What needs improvement with BitSight?
There was one case scenario where a lot of parked domains were observed for a particular organization that we were monitoring via Bitsight. Bitsight flagged a missing web application header althoug...
What advice do you have for others considering BitSight?
If you are exactly looking for external attack surface monitoring, and you are exploring options, then Bitsight is a very good option that you can explore. I have not worked upon any other solution...
What is your primary use case for BitSight?
I was primarily using Bitsight for attack surface monitoring and external attack surface monitoring use case. I was monitoring all the alerts and the risk score that Bitsight provides. We mainly fo...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

No data available
OpenDNS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Cabela's, Belgium Center for Cybersecurity, Fordham University, RBC, Max Life Insurance, Schneider Electric
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about SecurityScorecard, OneTrust, BitSight and others in IT Vendor Risk Management. Updated: May 2026.
896,510 professionals have used our research since 2012.