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Bitsight vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
IT Vendor Risk Management (3rd), Attack Surface Management (ASM) (5th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 6.9%, down 11.2% compared to last year.
Cisco Umbrella, on the other hand, focuses on Domain Name System (DNS) Security, holds 20.5% mindshare, down 25.2% since last year.
IT Vendor Risk Management Mindshare Distribution
ProductMindshare (%)
Bitsight6.9%
OneTrust GRC8.7%
SecurityScorecard7.5%
Other76.9%
IT Vendor Risk Management
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella20.5%
Infoblox Advanced DNS Protection10.7%
Palo Alto Networks DNS Security8.1%
Other60.7%
Domain Name System (DNS) Security
 

Featured Reviews

SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Continuous monitoring has strengthened external security and improved customer trust
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues. What will the real risk be for that identifiable issue? Sometimes it could be open because of the traffic; how they detected it could be seen as vulnerable, but upon testing, it might not be a real issue. It could be a false positive because there could be a honeypot that we built. My thinking is about validation, so if they can build that validation part before they expose the risk to the specific asset, that would help. Additionally, based on their reporting, they could also build risk scores and prioritization, which would also aid us. I would suggest adding dashboards and custom reporting, which could help us by enabling rich custom reports with filters. That is especially for leadership because they will not look at each technical area, but overall they would be looking at the risk score and what the assets or critical exposure areas are. Customizable reporting based on requirements would be valuable. I chose 9 out of 10 because the reporting and dashboards would be the first thing I would consider for improvement, and then the second is about the validation part, which could probably improve to 10 out of 10. I cannot think of too much for additional improvements. Maybe some good automation with the API solutions that could be integrated with the CI/CD pipeline or DevOps tools we are running would also be automated and tested.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its customer service team responds quickly."
"Bitsight gives me a holistic view of my entire security posture, which is something any organization would want to have after getting a tool such as Bitsight."
"The solution is user-friendly."
"My advice to others looking into using Bitsight is that it provides a lot of information that was not available before, and it is especially good in recon as it can identify many things about an organization that have never been found earlier, making it a valuable tool."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"Bitsight has positively impacted my organization by improving security and customer trust, giving us continuous monitoring so we now find misconfigurations within hours instead of days or weeks, which directly improves our overall security posture and reduces risk as we catch high-risk exposures early, especially unexpected cloud assets or testing endpoints that accidentally went public."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Offers open ports from an external point of view."
"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."
"My overall rating for Cisco Umbrella is ten out of ten."
"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"The customer service and technical support of Cisco Umbrella are great."
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet."
"Threats never come close to your network with security at the DNS level​."
 

Cons

"Its factor analysis feature could be better."
"Data enrichment is the major issue."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"The solution’s benchmarking should be improved."
"We found that some of the findings are clear false positives, but they still report that, and based on that, the rating goes down until we rectify them."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"Customization for basic users can be complex, as it is targeted toward only technical users."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"This solution does not give us full, 360-degree protection."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"I would like to see DLP integration in the next release of this solution."
 

Pricing and Cost Advice

"The product has a reasonable price."
"The solution's price is average."
"Licensing fees are paid on a yearly basis."
"​The pricing is fair."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
"You get what you pay for."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The pricing was marvelous."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
8%
Insurance Company
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

No data available
OpenDNS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Cabela's, Belgium Center for Cybersecurity, Fordham University, RBC, Max Life Insurance, Schneider Electric
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about SecurityScorecard, OneTrust, BitSight and others in IT Vendor Risk Management. Updated: February 2026.
883,619 professionals have used our research since 2012.