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Bitsight vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
9
Ranking in other categories
IT Vendor Risk Management (2nd), Attack Surface Management (ASM) (5th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 7.2%, down 11.2% compared to last year.
Cisco Umbrella, on the other hand, focuses on Domain Name System (DNS) Security, holds 20.8% mindshare, down 25.1% since last year.
IT Vendor Risk Management Market Share Distribution
ProductMarket Share (%)
Bitsight7.2%
OneTrust GRC8.3%
SecurityScorecard7.9%
Other76.6%
IT Vendor Risk Management
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella20.8%
Infoblox Advanced DNS Protection11.5%
Palo Alto Networks DNS Security7.6%
Other60.1%
Domain Name System (DNS) Security
 

Featured Reviews

SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Continuous monitoring has strengthened external security and improved customer trust
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues. What will the real risk be for that identifiable issue? Sometimes it could be open because of the traffic; how they detected it could be seen as vulnerable, but upon testing, it might not be a real issue. It could be a false positive because there could be a honeypot that we built. My thinking is about validation, so if they can build that validation part before they expose the risk to the specific asset, that would help. Additionally, based on their reporting, they could also build risk scores and prioritization, which would also aid us. I would suggest adding dashboards and custom reporting, which could help us by enabling rich custom reports with filters. That is especially for leadership because they will not look at each technical area, but overall they would be looking at the risk score and what the assets or critical exposure areas are. Customizable reporting based on requirements would be valuable. I chose 9 out of 10 because the reporting and dashboards would be the first thing I would consider for improvement, and then the second is about the validation part, which could probably improve to 10 out of 10. I cannot think of too much for additional improvements. Maybe some good automation with the API solutions that could be integrated with the CI/CD pipeline or DevOps tools we are running would also be automated and tested.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers open ports from an external point of view."
"The solution is user-friendly."
"Bitsight has positively impacted my organization by improving security and customer trust, giving us continuous monitoring so we now find misconfigurations within hours instead of days or weeks, which directly improves our overall security posture and reduces risk as we catch high-risk exposures early, especially unexpected cloud assets or testing endpoints that accidentally went public."
"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Its customer service team responds quickly."
"My advice to others looking into using Bitsight is that it provides a lot of information that was not available before, and it is especially good in recon as it can identify many things about an organization that have never been found earlier, making it a valuable tool."
"Bitsight gives me a holistic view of my entire security posture, which is something any organization would want to have after getting a tool such as Bitsight."
"The most valuable features are the protection against ransomware and phishing."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"Provides dependable DNS monitoring of external devices."
"It analyzes the domain security helps us implement the securest policy."
"Cisco Umbrella is specifically designed for DNS protection, with features including a user-friendly console and the easiest installation, and it offers very prominent threat feeding from different Talos sources, securing multiple platforms while helping protect from malware and unsafe sites and mitigating DNS attacks to ensure secure browsing for end users."
"I like the DNS layer security."
"Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"I would describe the experience deploying Cisco Umbrella overall as super easy. It was awesome. It was lovely to deploy it."
 

Cons

"I chose 8 out of 10 because if we receive invites from clients every 45 days, our subscription ends, and we have to renew it."
"Data enrichment is the major issue."
"There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues."
"We found that some of the findings are clear false positives, but they still report that, and based on that, the rating goes down until we rectify them."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"Its factor analysis feature could be better."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"User interface could be a little smoother and more intuitive."
"Looking at the full umbrella suite in the light of SASE, Secure Access Service Edge, they are clearly lacking in the inline CASB."
"There should be a way to monitor traffic at the user level."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"It should have more integrations with multiple end user OEMs."
"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
 

Pricing and Cost Advice

"The product has a reasonable price."
"The solution's price is average."
"There are three models for licensing with different feature sets."
"There are no hidden costs with Umbrella. Everything is included in the package."
"You get what you pay for."
"Pricing depends on the automation requirements of the organization."
"The licensing fee is paid on a yearly basis."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"The price could be lower."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
8%
Insurance Company
7%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise5
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

What is your experience regarding pricing and costs for BitSight?
The product is a little expensive and very oriented to large companies.
What needs improvement with BitSight?
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

No data available
OpenDNS
 

Overview

 

Sample Customers

Fannie Mae, Cabela's, BNP Paribas, PWC, AIR Worldwide, Con Edison, The Container Store, OshKosh, Steris, University of South Florida, Emblem Health, Lloyds Bank
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about SecurityScorecard, BitSight, OneTrust and others in IT Vendor Risk Management. Updated: January 2026.
882,410 professionals have used our research since 2012.