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Bitsight vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitsight
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
IT Vendor Risk Management (3rd), Attack Surface Management (ASM) (5th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Bitsight is designed for IT Vendor Risk Management and holds a mindshare of 5.8%, down 10.8% compared to last year.
Cisco Umbrella, on the other hand, focuses on Domain Name System (DNS) Security, holds 17.5% mindshare, down 25.0% since last year.
IT Vendor Risk Management Mindshare Distribution
ProductMindshare (%)
Bitsight5.8%
OneTrust GRC8.7%
RSA Archer7.1%
Other78.4%
IT Vendor Risk Management
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.5%
Palo Alto Networks DNS Security9.1%
Infoblox Advanced DNS Protection7.3%
Other66.1%
Domain Name System (DNS) Security
 

Featured Reviews

TarunKumar11 - PeerSpot reviewer
Member Of Leadership Advisory Council at a tech company with 10,001+ employees
Continuous monitoring has improved vendor risk visibility and supports strategic decisions
There are opportunities for improvement in Bitsight. Better explainability of cyber scores is something that Bitsight can work upon, along with addressing false positives. Better cloud-native visibility to identify where service providers might be exposed, and further enhancements in predictive risk and analytics are areas that can be developed. I covered the main points about needed improvements, emphasizing that everything else is operational and not a limitation on Bitsight's usage. I would rate Bitsight closer to nine, or somewhere between eight and nine, because the reasons I do not rate it a ten relate to opportunities for improvement I mentioned, such as broader risk, cyber risk intelligence, and emphasis on supply chain risk intelligence. There is potential for improvement in AI-assisted prioritization as it matures. I choose eight as my official rating of Bitsight. I chose eight as my rating for Bitsight because it needs to move in the direction of providing broader risk, cyber risk analysis, working more on supply chain risk intelligence, and using AI for prioritization further. I talked about areas of improvement concerning predictive risk analysis, reduction of false positives, and better explainability of the scores, which justifies my rating as eight rather than ten. Regarding Bitsight's AI capabilities, I am not very sure about the governance and security aspects of AI that Bitsight uses, as I am not aware of any policies they may have regarding AI usage for their services. However, I think AI should be used much more strongly to enhance predictive analysis by Bitsight. The accuracy and reliability of Bitsight's output stem from its capability of using AI effectively. AI relies on a lot of data from continuous monitoring, enabling faster risk triaging based on the outcomes generated by the AI engine. I believe it is a highly reliable outcome, and the platform has a mature rating system, provides good benchmarks, and has strong enterprise acceptance, so the outcome from the AI engine is quite reliable but can be further improved for predictive assessments.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
"Bitsight gives me a holistic view of my entire security posture, which is something any organization would want to have after getting a tool such as Bitsight."
"If you are exactly looking for external attack surface monitoring, and you are exploring options, then Bitsight is a very good option that you can explore."
"The solution is user-friendly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"Bitsight has positively impacted the organization by helping with vendor benchmarking and providing outside-in cyber visibility across hundreds of vendors, which is the biggest plus."
"My advice to others looking into using Bitsight is that it provides a lot of information that was not available before, and it is especially good in recon as it can identify many things about an organization that have never been found earlier, making it a valuable tool."
"The product helps us identify the vulnerabilities of internet-facing applications."
"We've found it to be stable and good for our customers."
"It has improved our organization from a security posture perspective, and we feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related, which is a very nice feature that provides peace of mind."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process."
"Cisco Umbrella is easy to monitor, manage, and deploy."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"I have found the malware protection feature valuable; it is helpful and deliverable and is able to protect my entire organization from getting compromised, and it also prevents us from visiting any malicious sites which are not visible to the users."
"I had worked for Juniper support before and I worked for other tech support teams and I feel that Cisco's type of support is the best."
 

Cons

"Its factor analysis feature could be better."
"We found that some of the findings are clear false positives, but they still report that, and based on that, the rating goes down until we rectify them."
"I chose 8 out of 10 because if we receive invites from clients every 45 days, our subscription ends, and we have to renew it."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"The solution’s benchmarking should be improved."
"Data enrichment is the major issue."
"BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
"There has been quite a bit of data discrepancy in BitSight."
"You could say the price is a little bit high."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"This solution is difficult to configure."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"I think it's a very basic solution, and because of that, we provide it to the small business market."
"The prices need to go lower. The price of technology is just crazy."
"The reporting could be improved by way of the information that's displayed."
"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
 

Pricing and Cost Advice

"The product has a reasonable price."
"The solution's price is average."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"Pricing depends on the automation requirements of the organization."
"There are three models for licensing with different feature sets."
"I think Cisco Umbrella is priced well. We have a mix of customers with different verticals such as education. We have clients in the commercial space as well. Umbrella is at a good price point for all of our customers."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"You can request an evaluation license​."
"You get what you pay for."
"Its value exceeds its pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
6%
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
 

Questions from the Community

What needs improvement with BitSight?
There was one case scenario where a lot of parked domains were observed for a particular organization that we were monitoring via Bitsight. Bitsight flagged a missing web application header althoug...
What advice do you have for others considering BitSight?
If you are exactly looking for external attack surface monitoring, and you are exploring options, then Bitsight is a very good option that you can explore. I have not worked upon any other solution...
What is your primary use case for BitSight?
I was primarily using Bitsight for attack surface monitoring and external attack surface monitoring use case. I was monitoring all the alerts and the risk score that Bitsight provides. We mainly fo...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

No data available
OpenDNS
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Cabela's, Belgium Center for Cybersecurity, Fordham University, RBC, Max Life Insurance, Schneider Electric
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about SecurityScorecard, OneTrust, BitSight and others in IT Vendor Risk Management. Updated: May 2026.
896,803 professionals have used our research since 2012.