BlackBerry Cylance Cybersecurity vs Norton Small Business comparison

BlackBerry Cylance Cybersecurity vs. Norton Small Business

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Norton Small Business

Ranking in Endpoint Protection Platform (EPP)

18th

Average Rating

8.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Cloud Backup (14th), SSL VPN (6th)

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Norton Small Business is 2.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

William_Bowers

CEO at Evise.ai

Provides a secure and hassle-free environment

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its setup is simple if you have a Windows device; it is executable."

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"One of the best features of the solution is that it's easy to deploy."

"The solution’s AI is its most valuable feature."

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."

"CylancePROTECT is a fairly decent antivirus."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

More BlackBerry Cylance Cybersecurity pros

"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The performance is fine."

"The most valuable feature of Norton 360 has been its robust notification system."

"The solution has good performance."

"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"The solution detects viruses very, very fast."

More Norton Small Business pros

Cons

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."

"The price for this EPP platform is expensive and could be improved."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"The user interface is outdated."

"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"They could improve on the false positives, reporting and whitelisting features."

More BlackBerry Cylance Cybersecurity cons

"The tool's price is an area of concern where improvements are required."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"I would like to see Norton 360 improve the speed of its cloud backup."

"Norton 360’s features for device optimization could be better."

"The integration with Android devices needs enhancement."

"There's a need for enhanced security measures."

"The updates must be less frequent."

"The solution’s stability could be improved."

More Norton Small Business cons

Pricing and Cost Advice

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"The product cost is about $5, per user, per month."

"The license price for this solution could be better. It's on the expensive side."

"We would just add more if there are new users, but right now you just need one license for per user."

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"It's not so heavily priced; rather, it's average and decent."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

"The price is fairly acceptable."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"The solution is cost-effective."

"The tool has a yearly licensing."

"It is an inexpensive product. We purchase its yearly license."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Government

Financial Services Firm

Comms Service Provider

11%

Computer Software Company

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

What needs improvement with Norton 360?

The updates must be less frequent.

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

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Kaspersky Endpoint Security for Business vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

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Compared 5% of the time

GravityZone Business Security vs Norton Small Business

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Bitdefender GravityZone Enterprise Security vs Norton Small Business

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Cloud Backup

Download Norton Small Business product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

BlackBerry Cylance Cybersecurity vs. Norton Small Business