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BlackBerry Cylance Cybersecurity vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (29th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (6th)
 

Mindshare comparison

BlackBerry Cylance Cybersecurity and Trend Micro Deep Security aren’t in the same category and serve different purposes. BlackBerry Cylance Cybersecurity is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, down 1.5% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 40.5% mindshare, down 43.4% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nadeem Syed - PeerSpot reviewer
Offers sandboxing unit and virtual patch management, stop all the vulnerabilities and exploits
It's a good product. It's taken the majority of the market share in Pakistan from any other product; the major feature of Deep Security is its virtual patching management, which they download on the cloud. They stop all the vulnerabilities and exploits as long as you don't download all the updates and install them physically on the servers. So, in that sense, it is a very good product. And we've been selling it for a long time; it's been four to five years. And we have a lot of customers for it. Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers. Also, if users truly want to secure their network and the servers, they may want to use XDR as well, which has all these features we just discussed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"It provides good insight into the programs, applications, or websites that may need attention."
"You can manage all the threats and everything from a centralized dashboard."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"On the management side, we liked the way it displays things."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"CylancePROTECT is a fairly decent antivirus."
"It provides a comprehensive feature set and a strong security baseline for us with integrations into other security tools."
"It has improved functions by bringing us complete security on our clients' virtual environment."
"The user interface is the most valuable feature."
"There is no competition for this product, as no other product provides HIPS, host-firewall, and anti-malware together."
"Trend Micro gave our security teams a certain degree of comfort by just having it in the background, as they have familiarity with the product."
"For day-to-day efficiency, it provides a good dashboard, so our team can be active 24/7 instead of doing a lot of manual stuff. We just look at the dashboard, and it's all done."
"It helps with virtual patching and IDS fetching."
"It serves its purpose and works well."
 

Cons

"They could improve on the false positives, reporting and whitelisting features."
"The product must make the interface a little more user-friendly."
"If they can add more features on top of their Persona feature that would be ideal."
"The initial deployment was quite complicated."
"It's a good solution but some features just need to be updated."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The solution needs better dashboards that are easier to use."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The tool needs to improve its subscription."
"The working interface and the reports for non-technical people could use improvement. They are a bit scary."
"We have had some issues when it drains some of the resources of the server."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
"I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"The situation with the currency in Turkey makes this solution a little bit on the expensive side, and if it were lowered then it would be more competitive."
"The solution's reports should include more details of events like device control, live health status of the server, and inventory management."
 

Pricing and Cost Advice

"We would just add more if there are new users, but right now you just need one license for per user."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"I think that the price we are paying is good for what it is."
"CylancePROTECT is an affordable solution."
"The solution provides me with competitive pricing."
"The licensing part of the product is too expensive compared to other solutions in the market."
"We are an original partner with AWS, so a couple of customers chose to directly take it from AWS Marketplace. A couple of customers will want us to take care of the billing. So, it's a mixed type of reaction that we receive from the customer."
"We pay a yearly fee of between $10,000 and $15,000."
"While the pricing was on the higher side, the manageability and comprehensive alerts provided by the product justified the cost."
"There is a subscription cost to use this product."
"We are paying approximately $50,000 each month, it's definitely expensive."
"We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency."
"We need to make yearly payments for the solution's licensing. There are different pricing models, like subscription-based and perpetual."
"Some of our customers complain about the cost of this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
13%
Educational Organization
12%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Blackberry Protect
Deep Security
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: July 2025.
861,524 professionals have used our research since 2012.