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BlackBerry Cylance Cybersecurity vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (19th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
90
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (8th)
 

Mindshare comparison

BlackBerry Cylance Cybersecurity and Trend Micro Deep Security aren’t in the same category and serve different purposes. BlackBerry Cylance Cybersecurity is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, down 1.5% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 40.4% mindshare, down 44.6% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nikhilesh Verma - PeerSpot reviewer
Offers a good firewall that blocks unwanted ports
In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution. Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement. If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CylancePROTECT is the support."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"​Centralized dashboard online which can be used for managing a huge product."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The Application Guard and ByteGuard are useful features."
"Endpoints are protected in real-time without the need of a centralized server."
"It has improved functions by bringing us complete security on our clients' virtual environment."
"In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IP's do not belong to us at the firewall."
"The customer service/technical support for this solution is very fast."
"Deep Security is a good product for managing a few servers."
"Trend Micro Deep Security is a complete solution and all the threat management has been taken care of."
"We've found stability to be great so far."
"The tool provides information on server activities and hosts."
"Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
 

Cons

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"It is hard to manage."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"Their automation needs improvement."
"Trend Micro Deep Security security and scalability could be improved."
"Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."
"There should be signature-based advanced and responsive features."
"The licensing structure could improve."
"The working interface and the reports for non-technical people could use improvement. They are a bit scary."
 

Pricing and Cost Advice

"The license price for this solution could be better. It's on the expensive side."
"We pay our license on a yearly basis and have just renewed for two years."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"CylancePROTECT is an affordable solution."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The monthly fee is $55 USD per user."
"The product cost is about $5, per user, per month."
"There is a subscription cost to use this product."
"Licensing fees are paid yearly."
"It's more expensive than other solutions, such as Sophos and Kaspersky, as an endpoint solution."
"The cost is approximately six thousand Qatari Riyal ($1650 USD) per user."
"From a pricing perspective, I would say the product is economical...The payments are made on a yearly basis towards the licensing of the solution."
"Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there."
"We need to make yearly payments for the solution's licensing. There are different pricing models, like subscription-based and perpetual."
"I rate the price a seven on a scale of one to ten, where one is low, and ten is a high price. It is a very costly tool...There are no additional payments to be made other than the normal price of the tool."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Educational Organization
40%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Blackberry Protect
Deep Security
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2025.
849,190 professionals have used our research since 2012.