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BMC TrueSight Server Automation vs SUSE Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SUSE Manager
Ranking in Configuration Management
14th
Average Rating
8.8
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of SUSE Manager is 3.8%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Victor Estival - PeerSpot reviewer
Easy to deploy, offers embedded monitoring, and is very stable
I am a SUSE partner. I have a central server and then I'm connected to the VPN. That way, I can connect to all different customers. I'd advise new users to certainly read the documentation, as that's what I tend to skip. However, it's an important step. Try to automate as much as you can. One of the most powerful things that I noticed when I arrived, was that it was underutilized, and there are all of these automation capabilities that SUSE Manager has. It's saved just so much time for me. I'd rate the solution at a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"Autopilot is the most valuable feature of Microsoft Intune."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"The tool's most valuable feature is Autopilot."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"Autopilot is the most valuable feature."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The best feature of the solution is patch automation."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"SUSE Manager is the best solution for maintaining the Linux environment"
"SUSE Manager helps to optimize operations at a reduced cost."
"The setup is straightforward."
"SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines."
 

Cons

"There are a couple of issues with stability."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"It would be helpful if there was proactive remediation."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do."
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"We would like to see this solution handle more multitasking."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"The architecture is big, so the initial setup is not a straightforward task."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"There is no other functionality available to patch the containers that we need to include."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"The initial setup of SUSE Manager is quite complex."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"We sometimes have server issues and need to restart the service."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
 

Pricing and Cost Advice

"The licensing costs we leave up to the customer and these vary from one to another."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"The pricing is good because customers are not complaining about it."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"Its pricing seems reasonable."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"We're looking at less than $100,000 USD for this solution."
"The product's pricing depends on the number of servers."
"The product is expensive."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
34%
Computer Software Company
11%
Wholesaler/Distributor
6%
Manufacturing Company
5%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
9%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about SUSE Manager?
SUSE Manager helps to optimize operations at a reduced cost.
What needs improvement with SUSE Manager?
Sometimes, the solution can be very complex, and at some level, you require technical expertise to use it. Some users...
What advice do you have for others considering SUSE Manager?
It is easy to maintain SUSE Manager if you have a deep knowledge of the solution. At the test level, we found that we...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Find out what your peers are saying about BMC TrueSight Server Automation vs. SUSE Manager and other solutions. Updated: March 2025.
845,849 professionals have used our research since 2012.