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Cisco Secure Endpoint vs N-able EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
48
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Cisco Security Portfolio (6th)
N-able EDR
Ranking in Endpoint Detection and Response (EDR)
57th
Average Rating
0.0
Reviews Sentiment
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cisco Secure Endpoint is 1.9%, down from 2.4% compared to the previous year. The mindshare of N-able EDR is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
Yazan Albaw - PeerSpot reviewer
N-able EDR SentinelOne delivers advanced endpoint protection through real-time threat detection, automated response, and comprehensive visibility to safeguard against cyber threats.
N-able EDR SentinelOne is renowned for its exceptional detection and protection capabilities, ranked number one by Gartner and MITRE ATT&CK. It offers robust defense against various threats, including malware, fileless attacks, phishing, and insider threats. The solution excels in identifying suspicious behavior and promptly notifying engineers of potential threats. A key feature is its auto-response capability. You can configure automatic responses to threats, which significantly reduces the time and effort required to manage incidents. Enhanced by machine learning, these automated responses are both efficient and adaptive. Additionally, N-able EDR integrates seamlessly with RMM (Remote Monitoring and Management), allowing us to monitor EDR performance, detect failures, and oversee network performance from a single, unified dashboard. This integration streamlines management and enhances overall efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The VPN is most valuable. It's the best thing in the market today. We can use two-factor authentication with another platform, and we can authenticate with two-factor."
"The solution's integration capabilities are excellent. It's one of the best features."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The most valuable feature of the solution is its technical support."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
 

Cons

"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"The GUI needs improvement, it's not good."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The user interface is dull."
"I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"I would like to see them add support for both Android and iOS smartphones."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
 

Pricing and Cost Advice

"Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"It is a subscription-based product."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"The price is very good."
"​Pricing can be more expensive than similar software that does less functionality, but not recognized by customers.​"
"The pricing is average."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
16%
Comms Service Provider
7%
Construction Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
What needs improvement with N-able EDR?
While N-able EDR SentinelOne excels in protecting endpoints from a wide range of cybersecurity threats, it currently does not support mobile devices. Adding support for both Android and iOS smartph...
What is your primary use case for N-able EDR?
Our customers use N-able EDR SentinelOne to safeguard servers and workstations from cybersecurity threats, including malicious software, ransomware, and malware. EDR is no longer a luxury but a nec...
What advice do you have for others considering N-able EDR?
I would rate N-able EDR SentinelOne a ten out of ten for its outstanding performance and capabilities. It effectively supports Windows, Linux, and macOS, allowing us to secure servers and workstati...
 

Also Known As

Cisco AMP for Endpoints
No data available
 

Learn More

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Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Information Not Available
Find out what your peers are saying about Cisco Secure Endpoint vs. N-able EDR and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.