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Cisco Secure Endpoint vs N-able EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (13th), Cisco Security Portfolio (6th)
N-able EDR
Ranking in Endpoint Detection and Response (EDR)
55th
Average Rating
7.0
Reviews Sentiment
8.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cisco Secure Endpoint is 1.6%, down from 2.2% compared to the previous year. The mindshare of N-able EDR is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
Yazan Albaw - PeerSpot reviewer
N-able EDR SentinelOne delivers advanced endpoint protection through real-time threat detection, automated response, and comprehensive visibility to safeguard against cyber threats.
N-able EDR SentinelOne is renowned for its exceptional detection and protection capabilities, ranked number one by Gartner and MITRE ATT&CK. It offers robust defense against various threats, including malware, fileless attacks, phishing, and insider threats. The solution excels in identifying suspicious behavior and promptly notifying engineers of potential threats. A key feature is its auto-response capability. You can configure automatic responses to threats, which significantly reduces the time and effort required to manage incidents. Enhanced by machine learning, these automated responses are both efficient and adaptive. Additionally, N-able EDR integrates seamlessly with RMM (Remote Monitoring and Management), allowing us to monitor EDR performance, detect failures, and oversee network performance from a single, unified dashboard. This integration streamlines management and enhances overall efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco has definitely improved our organization a lot. In terms of business, our company feels safer. We actually switched from legacy signature-based solutions to threat intelligence-based and machine learning-based solutions, which is Cisco Secure. This has improved our security significantly, from 10% of signature-based technology security to 99.9% of the current one which we are running. We were happy."
"There are several valuable features including strong prevention and exceptional reporting capabilities."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"Real-time threat prevention using sandboxing, file trajectory, and retrospective security."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
 

Cons

"It's pretty good as it is, but its cost could be improved."
"The user interface is dull."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"In the next version of this solution, I would like to see the addition of local authentication."
"The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved."
"The GUI needs improvement, it's not good."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"I would like to see them add support for both Android and iOS smartphones."
"I would rate the scalability as seven out of ten. The capability is useful. Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
 

Pricing and Cost Advice

"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"We had faced some license issues, but it has been improved. At the beginning of the implementation, we faced a lot of licensing issues, but now, we have EA licensing, which gives us an opportunity to grow."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"The price is very good."
"It can always be cheaper."
"It is an expensive solution."
"The pricing is average."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
17%
Comms Service Provider
10%
University
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
I am not entirely sure about the exact licensing cost. It ranges from 2,000 to 2,500 INR annually.
What needs improvement with Cisco Secure Endpoint?
Previously, there were options to uninstall the agent without a password if you had admin access, and this could be improved. It may require a password for uninstalling clients, which would be help...
What needs improvement with N-able EDR?
I do not have any ideas for improvement. It is a good solution, however, I am not an expert, so I do not have more ideas on this.
What is your primary use case for N-able EDR?
I use N-able EDR for monitoring the devices of my company.
What advice do you have for others considering N-able EDR?
The overall solution rating is seven out of ten. Scalability and integration could be improved, particularly with Microsoft tools.
 

Also Known As

Cisco AMP for Endpoints
No data available
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Information Not Available
Find out what your peers are saying about Cisco Secure Endpoint vs. N-able EDR and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.