

Prisma SD-WAN and Cisco Umbrella compete in the network management and security category. Prisma SD-WAN has the upper hand due to its extensive network orchestration features and control capabilities, while Cisco Umbrella primarily excels in DNS security functions.
Features: Prisma SD-WAN is known for deep application visibility and smooth VPN tunnel establishment, even during failovers. It offers Layer 7 intelligence for advanced traffic manipulation and centralized management for simplified network control and policy enforcement. Cisco Umbrella focuses on DNS-based protection, robust web filtering, and domain history analysis via its investigative API, making it suitable for decentralized environments.
Room for Improvement: Prisma SD-WAN needs improved documentation and third-party alert integration for event correlation, better seamless firewall integration, and more intuitive support interfaces. Cisco Umbrella requires enhancements in security features, integrations, ease of policy management, better geographic flexibility, and simplified analytics for personalized controls.
Ease of Deployment and Customer Service: Prisma SD-WAN offers flexible cloud and on-premises deployments but encounters challenges with initial setup and support access post-Palo Alto acquisition. Cisco Umbrella is quick to deploy in cloud environments but requires better integration handling and consistent customer support, despite offering a flexible cloud setup.
Pricing and ROI: Prisma SD-WAN is considered high-priced due to its extensive features but provides ROI by reducing network costs and eliminating legacy expenses. Cisco Umbrella is competitively priced with a subscription model offering comprehensive coverage, though high costs are associated with premium features. Both solutions are viewed as investments in stability and performance.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Prisma SD-WAN helps reduce network costs.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
They respond promptly and are good at finding issues.
I would rate the support at minimum eight plus.
Since we are at a premium level, customer service is rated at eight or 8.9 out of ten.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Stability is high, I rate it 9.8 out of ten.
Prisma SD-WAN is an absolutely stable solution.
Our engineers make the system appear stable through effective management.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
If there were an option to extend management to other firewalls, users could perform staggered migrations.
It would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
The price for Prisma is a bit high.
The product could be a bit cheaper for the services it provides.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Prisma is a mature platform in terms of security.
The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls.
| Product | Market Share (%) |
|---|---|
| Cisco Umbrella | 20.6% |
| Infoblox Advanced DNS Protection | 19.3% |
| Palo Alto Networks DNS Security | 11.5% |
| Other | 48.599999999999994% |
| Product | Market Share (%) |
|---|---|
| Prisma SD-WAN | 5.3% |
| Fortinet FortiGate | 18.3% |
| Cisco Catalyst SD-WAN | 14.6% |
| Other | 61.8% |


| Company Size | Count |
|---|---|
| Small Business | 49 |
| Midsize Enterprise | 30 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 13 |
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?
What should users expect in reviews about Cisco Umbrella?
Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
Simplify management, enable app-defined SD-WAN policies and deliver a secure, cloud-delivered branch today with the Industry’s first next-generation SD-WAN.
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