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Cisco Umbrella vs Versa Unified Secure Access Service Edge (SASE) Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (12th), Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th)
Cisco Umbrella
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
111
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Versa Unified Secure Access...
Ranking in Secure Access Service Edge (SASE)
14th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (8th), WAN Edge (10th)
 

Mindshare comparison

As of February 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.5%, up from 1.2% compared to the previous year. The mindshare of Cisco Umbrella is 10.0%, up from 9.2% compared to the previous year. The mindshare of Versa Unified Secure Access Service Edge (SASE) Platform is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Alessandro Braga - PeerSpot reviewer
Has comprehensive reporting and scales easily
The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on. The integration between Cisco Secure solutions is pretty good. We have been able to deliver the solution in a few days. The integration of Umbrella and Meraki is literally one click away from the customer. One of the reasons why we chose Umbrella was its capability to perform end-to-end detection of malware and web traffic. In the last two years, we have been covered, detection has been faster, and we have been able to contain some potential threats along the way. We use the Umbrella stack from DNS protection to web and content protection. Our workforce is made up of 150 Macs; thus, we use Mac as a client. We have some PCs and integration with the network in our co-working spaces. Utilizing Cisco Secure has helped us save time. Being a nimble organization, we don't have IT staff who are fully dedicated to security. The maintenance is also not very time-consuming. In terms of the amount of time saved, it would be half an FTE a year, given the fact that we are informed and notified when threats arise. In terms of operating expenditures, we have been able to negotiate a better cyber insurance rate with our insurance company due to the fact that we are covered by Umbrella. Another benefit of using Cisco Umbrella is application scanning. We have been able to understand how many other applications we were consuming in the cloud, address them, and save money. Without Cisco Umbrella, we would not have realized that we had so many cloud applications in the company. We have been able to close at least four or five applications that were duplicates of others that we were already using in the company. We have realized approximately 10,000 to 12,000 euros a year of immediate savings in an organization of 150 people, which is quite significant.
PriyankDubey - PeerSpot reviewer
A flexible, stable and scalable solution
I don't have issues with the hardware, as the requisite capacity is visible in the data sheets. All the details in the data sheets are accounted for. But, I find myself confused when it comes to combining this with the software. I have not come across documentation on the Versa website which would provide information about the parameters for selecting the appropriate license. For this we are assisted by the solution's design engineer and the Versa team. I do what I can as a project manager and make the best suggestions I am capable of concerning the competition. Future releases should contain AI for the voice feature. SSL VPN is lacking in the solution. I wish to see this in the near future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was a very easy product to install. It can be deployed very fast."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The documentation is good, and we have been able to resolve any issues ourselves."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"Cisco Umbrella offers DNS layer security, a secure web gateway, and cloud access security broker functionality."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"It blocks malicious DNS queries daily which is very beneficial."
"The product has a dynamic VPN feature for SD-WAN."
"I like all the features. We utilize different LAN, bandwidth transferring, bandwidth balancing, and mappings. We use it as a centralized solution, and use the same product at all our locations."
"Versa FlexVNF is a scalable product because it does not have any hardware dependencies. This makes it a versatile solution that can be easily integrated with any firewall."
"There are great security and ops features without the need for having a different box for security."
"This integration between SASE and SD-WAN is beneficial, as we have tested it with various customers."
"The solution is stable and suitable."
"The division of Control Plane and Data Plane is most valuable. It can be deployed anywhere, and you can control it and configure it from anywhere. This is one of the good features of this solution."
"The product is very stable with no complaints."
 

Cons

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"The solution could be faster as the process is very slow."
"I would like for them to continue building on IPS and IDS functionalities."
"The solution's technical support is not very good."
"The web interface can be improved."
"I heard about them for the first time just before I started working on Versa. They do have blogs for information, but they could publicize more about the documentation and architecture. It doesn't seem to have that much exposure, and they should work on their customer base more."
"We've had the odd occasional stability issue with software upgrades."
"Versa provides analytics, but the reporting features have some shortcomings."
"We are thinking about how to make customers consolidate the loads to an SD-WAN network so that the customers can have bigger chunk from the SD-WAN side so that customers can have critical data be transferred with NPS VPN and non-critical data or some labeled traffic can be transferred by the SD-WAN network. I think it's a very important direction for digital transformation."
"The support needs to be improved."
"The interface could be simpler."
"The solution's current customer support is not that good. So, they need to improve that. Also, the solution's UI is quite complex, so they need to simplify it."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"You can request an evaluation license​."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"Pricing depends on the automation requirements of the organization."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"There is a subscription cost."
"I find Versa a little more expensive than VMware in terms of remote access and secure web gateway elements."
"Price wise, it's more expensive than is the competition. I would give pricing a rating of three out of five."
"The price is expensive but it makes sense for the market."
"While I cannot provide too much commentary on the price, I feel it to be fair for the moment."
"It is not very expensive because of the white box support. Its hardware is much cheaper than other products. With the support for x86 and white box, it is one of the most cost-effective platforms that are currently available."
"We provide subscriptions for our customers on a yearly, not monthly, basis."
"It is neither cheap nor expensive. I rate the pricing a five out of ten on a scale where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Educational Organization
25%
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Versa FlexVNF?
Versa is a good centralized solution, where you're setting up your infrastructure in a data center type thing.
What is your experience regarding pricing and costs for Versa FlexVNF?
Both Versa and VMware are cheap in terms of the router. I find Versa a little more expensive than VMware in terms of ...
What needs improvement with Versa FlexVNF?
We've had the odd occasional stability issue with software upgrades, etcetera. They don't support certain other third...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Versa FlexVNF, FlexVNF, Versa Titan
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
CenturyLink, RCN Business, Colt Technology Services
Find out what your peers are saying about Cisco Umbrella vs. Versa Unified Secure Access Service Edge (SASE) Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.