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ClickUp vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClickUp
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Project Management Software (11th)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Enterprise Agile Planning Tools (4th)
 

Featured Reviews

VarchasSubrahmanya - PeerSpot reviewer
A stable solution that offers it users a choice to opt for a streamlined approach to task management
From a product management function perspective, it can be challenging to measure whether ClickUp improves efficiency on a month-to-month basis. However, I believe that using ClickUp helps maintain our efficiency levels. If we were to stop using it, I am 100% sure that our efficiency would decrease. That being said, just because we are using ClickUp does not automatically mean our efficiency will increase. We have reached a point where we understand how to use ClickUp effectively, and without it, it would definitely be a problem. However, using it alone does not make us better every day. The absence of ClickUp would definitely cause a problem. But, since we are using ClickUp, we don't get to improve 10% on a month-by-month or a year-on-year basis. So, that's very difficult to measure. Introducing automation and AI would greatly benefit ClickUp by reducing manual work. Currently, team members need to update tasks and communicate issues, which requires me to read through each task and comment to understand the situation. However, if AI could assist in making faster decisions, it would greatly improve efficiency. I need to intervene at a minute level to discover if someone is facing a problem, but AI could help detect issues faster. The success of AI implementation can be seen in how ChatGPT has utilized AI.
Gary Craven - PeerSpot reviewer
Powerful, flexible solution with a bit of a learning curve
The weakness of the solution is that the interface is a little nonstandard, meaning it's very flexible. It's got a lot of power and gives the user the ability to combine different projects into the portfolio and move user stories between projects and link them. What I have found in a couple of organizations that I've used it with, is that the uptake tends to be a little slow because it's got a bit of a learning curve. It can dump data out to Excel and those programs, but it also has a big ecosystem of plugins and add-ons that you can get. I guess it has some strength in that regard, but if you're going to run it on-prem, you have to have people that are pretty well-versed in the program and have the time and capabilities to handle integration and make sure they're adding those modules correctly. Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. Now they are moving into these new use cases, including systems development, business projects, business processes, and redevelopment projects, but there is a problem with the nomenclature that they use, and some of the documentation is a little techy for moving it into those more business-focused use cases. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of ClickUp is its AI recommendation."
"ClickUp offers a relatively user-friendly experience, especially when it comes to its fundamental features."
"The most valuable feature of ClickUp is the UI scheduling tool. It is the best and most convenient and attractive."
"I am currently exploring ClickUp AI, which I think is very good."
"The simplicity of the tool is valuable because it has categories and subcategories."
"So when I take a note, I have the ability to highlight text and have it transform into a specific part of the note as a task."
"It gives reminders for important project dates and when a particular task is about to close."
"It is a scalable solution. I would rate it a ten out of ten."
"The product's centralized database creates a single source of data for working groups so no data needs to be reconciled."
"The most valuable feature for me is the visualization and organizing of the tasks. We can have a pick, and then we can stick the multiple issues under that, and then we can again have a sort of hierarchical installation, and that's very useful."
"The graphics and the resolution of the work are very good."
"The product's integration capabilities work pretty well, especially considering that more tools are always needed in enterprise-sized businesses."
"The feature that we like the most is that JIRA enables modules. Atlassian provides a lot of products around JIRA, such as compliance for the documentation, BitBucket for the Git version. We are new to these products developed by Atlassian, but they can integrate very easily. Generally, when an editor is developing a solution, they think about integrating with JIRA. When we are looking for any other solution, they plan to easily integrate with JIRA."
"JIRA has helped us reduce the rate of unseen or undetectable issues in the future. It has also helped us understand the demand overload across the defense team, including capacity and availability, and how we can leverage different teams to ensure overall success."
"The backlog view feature is highly valuable"
"The valuable features of the JIRA Portfolio are the customization it provides which is very useful and the Agile project management capability."
 

Cons

"The cloud-based solution can get bugs in it occasionally, causing latency and loading issues."
"There is a need for significant improvement in the user interface to make it more intuitive and less time-consuming to become familiar with."
"ClickUp can improve the UI for mobile devices. For example, they are lacking some features in the Android version, such as Gantt charts."
"It would be good if the solution facilitated voice calls or an option to chat directly with a person on ClickUp."
"The product is not user-friendly."
"More automation features must be added."
"It can be improved by making it more user-friendly."
"The tool is not user-friendly."
"I think the solution can improve in graphs and the analysis part."
"Currently lacks AWS integration."
"The integration needs to be done with different tools."
"Converting a task into an epic is very troublesome."
"When using a scrum board, it only shows the current or open sprint. However, we also need to see past and future sprints, which is important for planning the next sprint. To solve this, we tried using a Kanban board instead, but since we follow the Scrum methodology, it's not the ideal solution."
"The product's initial setup phase is complex."
"The product could do with more flexible reporting."
"There is room for improvement in terms of scalability."
 

Pricing and Cost Advice

"The product has good pricing."
"I use the free version."
"ClickUp’s pricing is better than Jira Align’s."
"It's very affordable."
"ClickUp is affordable."
"I don't have a lot of information about the pricing, but I know that it is fairly inexpensive."
"ClickUp's pricing is as per market standards."
"The product is expensive."
"The pricing of the solution is expensive."
"I do not believe that the product provides value for money since I feel that it is quite expensive."
"Portfolio is very expensive, costing on average $2000-3000 per user per month."
"The pricing continues to get higher."
"The solution is offered at a high cost"
"This solution has a comparable pricing in comparison to other similar products on the market."
"We pay our fees annually, although monthly payments are also available."
"The price is reasonable"
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
14%
University
7%
Media Company
6%
Financial Services Firm
20%
Computer Software Company
16%
Manufacturing Company
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ClickUp?
Everything in one place is the biggest benefit. I also like the diagramming tools, where you can create DFDs, structure charts, and more. That makes things easier.
What needs improvement with ClickUp?
They should explain better how costs and licensing are distributed. They auto take money from the credit card without notification for a while.
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the ...
 

Also Known As

No data available
Portfolio for JIRA
 

Overview

 

Sample Customers

Information Not Available
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about ClickUp vs. JIRA Portfolio and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.