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Code42 Incydr vs IBM Resilient comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
74
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (14th)
Code42 Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Backup and Recovery (55th), Data Loss Prevention (DLP) (27th), Endpoint Detection and Response (EDR) (54th)
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd), Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

Data Loss Prevention (DLP)
Security Incident Response
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Cloudflare DNS is its global reach and it is always evolving."
"Its most significant benefit to date is the speed with which it refreshes DNS records on the internet once you change it. If you are changing a website or registering a new record, it is very quick."
"From what I've seen so far, there are no negatives to report as of yet"
"Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before"
"The attacker won't have details since my public IP is anonymous. It offers us good privacy."
"The most valuable feature of Cloudflare is that it has a free version. They give us the free version with the anti-DDoS features and also the load balancing solution."
"Smaller businesses have seen great ROI due to the low investment and strong performance."
"When using services like Heroku, Cloudflare is very useful for CNAME flattening. I also use it for their end-to-end SSL with TLS authentication on nginx for securing servers."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"It required very little ongoing maintenance once setup."
"Low system overhead, setting retention policies, ease of use"
"Risk factors can be adjusted for all intricate details."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"This is a good solution that we recommend for customers."
"The product is very good at incident response."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
"It's really simple and has a flexible interface."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"IBM Resilient is scalable."
"The most valuable thing about it is how easy it is to navigate the user interface."
 

Cons

"There might be helpful if there was some web application firewall feature."
"The timing aspect can lead to it being considered overpriced. This is a particular concern we have with Cloudflare, as they may struggle with accurately detecting the client."
"It should be easier to collect the logs with companies like Sumo. However, based on my discussions with the salespeople, I understand that's how they make their money. With the enterprise product, they want people doing those kinds of enterprise features to do the logging. They want them to pay a lot of money, and that's where I have an issue with them. That should be a default. You should be able to get the log no matter what. The logging should be universal."
"The analytics, basically the dashboard, doesn't have much to it."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."
"The reporting can definitely be improved to offer a lot more explanation on something that may have happened or has actually happened."
"Even if I wanted to, I wouldn't be able to buy Cloudflare in my country."
"Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."
"There doesn't seem to be any feature that is lacking."
"I think one we can improve is the compression."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"Java, please get rid of Java."
"You can't always filter out data that you'd like to."
"Reporting could use an overhaul. It is very limited."
"What I think could be improved is how I get support."
"​Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"IBM Resilient is quite complex, including its configuration."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"Its price needs improvement."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The integration could be improved so that it is easy to integrate with other solutions."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
 

Pricing and Cost Advice

"So far I use free tier and happy with it. You can subscribe to business package if needed."
"The product's pricing is minimal compared to other products."
"That is one of the great features. I was able to access the majority of the features and services for free."
"The price of the solution is expensive."
"The pricing for the service is reasonable, neither excessively cheap nor prohibitively expensive. It aligns well with the value of their solution."
"The pricing depends on the usage, but the cheapest would be around 5,000 USD a month."
"A free version of the solution is available."
"The solution has many features but there are ones that you need to pay for. Sometimes you have to find out which is available for free and which you have to pay for."
"It is 100% worth the cost to get and keep the support, especially when setting it up."
"It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it... We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
"The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
"They were the best solution and surprisingly enough, the cheapest."
"It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"Pricing for the solution is good, in my opinion."
"The cost of the product is quite high."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
13%
Comms Service Provider
9%
Financial Services Firm
8%
Computer Software Company
14%
Manufacturing Company
10%
Educational Organization
7%
Financial Services Firm
7%
Financial Services Firm
33%
Computer Software Company
11%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about Code42 Next-Gen DLP?
Risk factors can be adjusted for all intricate details.
What advice do you have for others considering Code42 Next-Gen DLP?
If you come with the perception that this solution uses the same policies that are used in traditional DLP products, ...
What needs improvement with Code42 Incydr?
The solution has been designed for a different approach than the one followed by other DLP solutions in the market. M...
What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

Cloudflare DNS
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
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Overview

 

Sample Customers

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Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Golden Living, Health Equity, USA Funds
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