We performed a comparison between ControlUp and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"It has a great career time monitoring tool."
"The script-based actions have allowed us to extend the core reporting capabilities."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"ControlUp has an easy installation process."
"The most valuable feature of this solution is being able to see things graphically."
"The product is simple and easy to implement."
"The reporting module is easy to configure."
"It is great for service level agreements and can comply fully with internet monitoring or any interface."
"PRTG has improved our visibility and response time to issues related to remote sites."
"Stable solution for monitoring networks and bandwidth, with multiple functions and features such as NetFlow Collector, graphical monitoring, etc."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Most reports give information about the top 100 devices, but not all of the devices."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"It can be improved by including script-based scheduling."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"I would like to see more updates available in this solution."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"Needs ability to monitor standard notification time (notify after X time)."
"The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level."
"The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. ControlUp is rated 8.6, while PRTG Network Monitor is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Zabbix, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our ControlUp vs. PRTG Network Monitor report.
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