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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
API Testing Tools (9th), Test Automation Tools (10th)
 

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.7%, down from 1.1% compared to the previous year. The mindshare of Worksoft Certify is 5.2%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Michael Hutchison - PeerSpot reviewer
Static screenshots are the feature most often used, because they are a simple method of detecting problems
The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"I have found CrossBrowserTesting to be scalable."
"I am able to continuously test my new releases across browser versions without issues."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"We are able to automate, not just SAP, but the entire application ecosystem. If you take any company, SAP is the backbone, and if they use SAP ERP, then, there are multiple software applications, where some of them are SAP and some of them are non-SAP applications. Worksoft is one of the tools which can transcend across SAP and non-SAP applications. Non-SAP application include Java or .NET. Worksoft can seamlessly automate these applications."
"During our yearly upgrades, we have now gotten them down to ten days or less. We have Worksoft run all our integration tests, where it used to take probably six weeks to do that manually."
"Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated."
"It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
"If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them."
"The most valuable feature is the ability to automate quickly and to maintain and update scripts."
"The scripting methodology is easy to learn. It is easy to maintain because it is presented in a simple, narrative way. You don't need to know programming." "It has reduced our test maintenance time by more than 50 percent because we don't have to do manual test processes. We have saved over 150 man-hours monthly. It has increased our delivery times. We went from 200 man-hours down (three weeks work time frame) to approximately 40 man-hours (three days work time frame)."
"It is highly scalable and reusable. It is easy for team members to maintain and use with confidence. There is great versatility."
 

Cons

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"The "Getting Started" documentation for Selenium testing could be improved."
"Sometimes the testing is slow."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"There should be more detailed training on CrossBrowserTesting."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"I am aware that they have some challenges with some of their support resources, especially offshore which is very common. I don't think this is specifically a Worksoft issue. It always seems to be a software issue, and I know that Worksoft is aware of this and they are trying to make some improvements."
"I would like BPP to have more filtering options during the report creation. This would make our customers happy."
"An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."
"Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."
"What could be improved in Worksoft Certify is its integration with other tools, for example, test management tools such as Jira, ALM, or any other test management tools. That integration is missing."
"The technical support has been good, but sometimes there are little delays. A lot of times when we need support, it's an emergency situation."
"Some features are missing from a testing perspective. You need to know how to connect everything to create requirements and stability metrics for the routine."
"Reportings are not user-friendly."
 

Pricing and Cost Advice

"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
"Worksoft Certify is priced higher than most tools."
"I don't have much idea about the pricing, but it is a licensed tool, and it is somewhat costly."
"I can only judge based on the situation that we had around six years ago when we did the tool evaluation. Worksoft was not the cheapest, but it provided the value. For 25 concurrent licenses, we paid more than €400,000, so it was not cheap. In the end, if you see how much time you are saving and compare it with others, its price is okay. We had also compared its cost with the licensing costs for HP and Tricentis, and they were at another level. Now, as we have already booked the licenses, we only have to pay an annual maintenance fee, which is 70%, and that is okay."
"The tool is not really good at all because you need to purchase some additional tools."
"Saving money and better quality, these are the benefits of Certify."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
20%
Government
11%
Real Estate/Law Firm
7%
Manufacturing Company
18%
Computer Software Company
10%
Retailer
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: February 2025.
845,040 professionals have used our research since 2012.