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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
67
Ranking in other categories
API Testing Tools (10th), Test Automation Tools (10th)
 

Mindshare comparison

As of July 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.9%, down from 0.9% compared to the previous year. The mindshare of Worksoft Certify is 5.1%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"I have found CrossBrowserTesting to be scalable."
"This solution helps lower the overhead cost associated with buying multiple devices."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated."
"What I found most valuable in Worksoft Certify is its identification feature. I also found its automation feature valuable."
"The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."
"With Worksoft, we have been able to automate six of our smoke tests in four months."
"We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts."
"It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP."
"One of the bigger value-adds that we had was extracting data from our warning systems to be inputted into our new learning system."
"One of the biggest advantages for this solution is codeless automation. Because it is codeless, you can train people within a couple of hours."
 

Cons

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"There should be more detailed training on CrossBrowserTesting."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"The "Getting Started" documentation for Selenium testing could be improved."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Sometimes the testing is slow."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Certify is integrated with Solution Manager, but this integration could be easier."
"The overall speed and performance of this solution could be improved. In a future release, it would be useful to be able to do API testing."
"The product had some UI issues."
"The technical support has been good, but sometimes there are little delays. A lot of times when we need support, it's an emergency situation."
"There have been some previous security concerns with the way that Capture has worked. When you turn it on, you don't know what it's capturing. This has raised some concerns in the past, especially in our European regions."
"Technical support's first response to us is usually late."
"Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming."
"When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"I'm not aware of any licensing costs for Worksoft Certify."
"The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do."
"I think they came out with a different type of licensing specifically for testing. Therefore, you don't have to use a more expensive user license, you can use an automation license. So potentially, if we had 100 use cases, we could spin up a 100 different machines, have them all run and be done in five minutes. That would be the goal, but I don't know if that would actually succeed or not."
"Worksoft Capture 2.0 can help our customers to accelerate their automation development at least 40 percent faster than any other commercial tools available in the market."
"This solution is expensive."
"We ended up buying too many licenses. They were very good at selling it to us, and probably oversold it a little. We bought 45 licenses and have never used more than twenty. However, they gave us a pretty significant discount on the bigger license, so it made sense for us to buy enough that we wouldn't have to go back and ask for more."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
16%
Real Estate/Law Firm
9%
Government
8%
Manufacturing Company
16%
Retailer
11%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.