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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
66
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (9th)
 

Mindshare comparison

As of February 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.8%, down from 1.3% compared to the previous year. The mindshare of Worksoft Certify is 5.5%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Michael Hutchison - PeerSpot reviewer
Static screenshots are the feature most often used, because they are a simple method of detecting problems
The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint.
Shailesh-Parkhe - PeerSpot reviewer
Powerful automation tool with a user-friendly interface, codeless automation, and adaptability to complex business processes, particularly in SAP environments
The tool itself is highly effective, especially when it comes to comprehensibility for newcomers. Even during the initial learning phase, I found it remarkably user-friendly. It facilitates quick onboarding and training of new resources. It offers features for building automation scripts, such as search and certify capture. A notable advantage is that it doesn't rely on other tools like Micro Focus UFT or Micro Focus ALM for script execution. Worksoft can run independently without the need for support from Microsoft Office, although the option to use it for maintaining data exists. The tool also includes debugging features and comprehensive reporting capabilities, generating PDF reports for easy analysis.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can run a page through the screenshot tool, then send a URL with the results to my team."
"The ability to choose from many devices is the best feature."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"This solution helps lower the overhead cost associated with buying multiple devices."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
"We found that Worksoft is easier to use because our business experts can do the tests. We didn't have to have IT experts."
"We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort."
"It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
"It is a lot easier to maintain test scripts on Worksoft Certify than on other testing tools that we have had in the past."
"Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated."
"For this SAP upgrade or implementation, the business users are creating building blocks in their areas, then they're changing the building blocks into long end-to-end scripts to do a complete end-to-end testing to speed up the UAT. It definitely has a bigger coverage of UAT testing."
"The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools."
 

Cons

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"This solution would benefit from faster testing and support for more devices."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases."
"The technical support of the product is an area of concern where certain improvements are required."
"The problem with Worksoft Certify is that it's not always stable. It runs on a live platform that's constantly changing, so the test script needs to be adjusted every time, which is very painful."
"Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify."
"They have a scheduler in Execution Manager, but it is not customizable. Its UI needs a lot of improvement. The lights-out testing is a bit difficult with that particular tool, and it needs a lot of improvement. Of course, there are so many integration options with Worksoft for execution, but when it comes to Execution Manager, which is their own tool, there is a lot of scope for improvement."
"With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft."
"An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."
"There have been some previous security concerns with the way that Capture has worked. When you turn it on, you don't know what it's capturing. This has raised some concerns in the past, especially in our European regions."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars."
"There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done."
"The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP."
"We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
"In general, they changed their license model. Before you had to buy licenses for each component, and now they changed it so you can buy a license and use it for nearly all their applications."
"It saves us time: approximately 50 percent."
"This solution is expensive."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
18%
Government
11%
Real Estate/Law Firm
6%
Manufacturing Company
19%
Computer Software Company
11%
Retailer
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: February 2025.
838,713 professionals have used our research since 2012.