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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
70
Ranking in other categories
API Testing Tools (9th), Test Automation Tools (9th)
 

Mindshare comparison

As of November 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.0%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 5.0%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify5.0%
CrossBrowserTesting1.0%
Other94.0%
Functional Testing Tools
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Himanshu_Jain - PeerSpot reviewer
Has significantly reduced regression cycle time and supports diverse automation needs
I have not used any AI-powered test prioritization with Worksoft Certify; they do not have any capability, only in version 14.5 did they start this capability. I have been using Business Capture for the last 10 years, so I know each and every product of this tool, including Capture 2.0. My opinion on Business Capture is that it depends on who is using it and the context behind it; if I were to use it, I would choose Certify Capture instead of Business Capture, as Business Capture is generally for business people or functional people. I have used the Continuous Testing Manager (CTM) with Worksoft Certify since the last two and a half years. Worksoft Certify performs very well in complex environments; I have worked with more than 30 or 40 customers using Worksoft, so I know it thoroughly. Worksoft Certify does not require any maintenance on my end; it runs smoothly. Even if I use an older version, it works properly, and only the higher versions get additional features. I would give the support a rating of nine on a scale from one to ten. I rate Worksoft Certify overall at a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution helps lower the overhead cost associated with buying multiple devices."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"It has increased the speed of our regression testing."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"Video recording of the script running in a cloud server."
"The ability to choose from many devices is the best feature."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."
"What I appreciate most about Worksoft Certify is its easiness; the user interface is very good, and all user interface elements are well designed."
"It's module based and it's giving functionality."
"The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
"Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users."
"We were able to use Worksoft to automate all of the actions that we would have to take after an SAP refresh. This way we do the refresh, then that night or right afterwards, we run the Worksoft script and it resets all of our testing users. This sets them up with the right access, the right approvals, and just sets up everything on the back-end so we can do our scripts the next night."
"It is a lot easier to maintain test scripts on Worksoft Certify than on other testing tools that we have had in the past."
"Provides all the in-built functionalities and is a wonderful tool."
 

Cons

"This solution would benefit from faster testing and support for more devices."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Sometimes the testing is slow."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"Elements of 'real' mobile/tablet testing could be sped up."
"Some features are missing from a testing perspective. You need to know how to connect everything to create requirements and stability metrics for the routine."
"We would like this to be able to be used outside of SAP applications, as it would be good for other types of products."
"We're really hopeful for the mobile testing in Worksoft Certify going forward."
"We have had run ins with some bugs on Business Process Procedure (BPP) and Execution Manager."
"With the codeless process automation across packaged applications, once in a while, if we get a weird application that's not widely used, it gets a little stickier. First, the software has to learn the fields, so you have to identify all the fields. Once you do that, as long as there isn’t any non-standard code in the application, then it works fine. But there's that one step that you have to do, a step you don't have to do with SAP and Salesforce, for example."
"Better automation capability would be helpful."
"They have a scheduler in Execution Manager, but it is not customizable. Its UI needs a lot of improvement. The lights-out testing is a bit difficult with that particular tool, and it needs a lot of improvement. Of course, there are so many integration options with Worksoft for execution, but when it comes to Execution Manager, which is their own tool, there is a lot of scope for improvement."
"It is poor for a web based application."
 

Pricing and Cost Advice

"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"This solution is expensive."
"The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP."
"Cost-wise, compared with other tools, it is a great product."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done."
"We would purchase more licenses right now if they were cheaper. Pricing is a little bit of a hindrance."
"It saves us time: approximately 50 percent."
"Saving money and better quality, these are the benefits of Certify."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Retailer
10%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise59
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I would rate the pricing for the product as reasonable. As it is a quality tool, the price is slightly higher, but that is acceptable compared to other tools, especially considering the ROI.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: September 2025.
873,085 professionals have used our research since 2012.