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CrowdStrike Falcon vs Fortinet FortiEDR vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon improves ROI by cutting costs and increasing productivity through efficient threat management and strong security measures.
Sentiment score
8.3
Fortinet FortiEDR offers enhanced security and ROI with minimal weekly effort, boosting visibility and customer satisfaction over four years.
Sentiment score
7.3
Symantec Endpoint Security provides cost-effective protection, reducing downtime and boosting reputation with high detection rates and automated processes.
 

Customer Service

Sentiment score
7.1
Customers generally praise CrowdStrike Falcon's responsive, knowledgeable support, despite occasional slow responses and limited expertise concerns.
Sentiment score
8.0
Fortinet FortiEDR's customer service is responsive but faces occasional delays due to broader reach and non-integrated support.
Sentiment score
7.9
Symantec Endpoint Security's customer service is praised but has varied feedback, citing slower response since Broadcom's takeover.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
For setting up some proper solutions for issues at the customer site, it can take about one week.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon excels in scalable, seamless deployment across various organizations, with flexible licensing and minimal disruption during expansion.
Sentiment score
7.2
Fortinet FortiEDR is highly scalable for enterprises, though some limitations exist with external integrations and cloud environments.
Sentiment score
7.9
Symantec Endpoint Security is highly scalable and adaptable for diverse industries, though smaller deployments may face complexity.
Its scalability is good.
When it comes to scalability, it is entirely based on premium models according to demand.
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon offers stable, reliable performance with minor update issues and high user satisfaction ratings for protection.
Sentiment score
8.0
Fortinet FortiEDR is stable and reliable but requires maintenance, with occasional issues like memory concerns and false alerts.
Sentiment score
8.7
Symantec Endpoint Security is generally stable and reliable, despite occasional update issues and concerns post-Broadcom acquisition.
We are following N-1 versions across our environment, which is stable.
I have never seen instability in the CrowdStrike tool.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
 

Room For Improvement

Users desire improved dashboard functionality, integration, machine learning, and interface enhancements with cost-effective options for better threat management.
Fortinet FortiEDR needs improved cloud security, automation, and user interface for better market acceptance and competitive advantage.
Symantec Endpoint Security needs better detection, lower resource use, simpler management, improved support, and competitive pricing for broader adoption.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
False positive reductions are needed.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
 

Setup Cost

CrowdStrike Falcon is pricier than competitors but valued for strong security, flexible features, and excellent support.
Fortinet FortiEDR offers competitive pricing but may have high setup costs, with potential savings through Fortinet's channel model.
Symantec Endpoint Security is priced reasonably but higher, with value appreciated; discounts and licensing structures affect overall costs.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
It's reasonably priced compared to other vendors' similar products.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
 

Valuable Features

CrowdStrike Falcon excels with real-time threat detection, cloud-native flexibility, and seamless integration, enhancing endpoint security and management.
Fortinet FortiEDR offers robust EDR capabilities, efficient resource use, and seamless integration, ensuring scalable, user-friendly cybersecurity for organizations.
Symantec Endpoint Security provides comprehensive threat protection and easy management, supporting multiple platforms with real-time updates and scalability.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
CrowdStrike has improved our incident response capabilities.
CrowdStrike provides a lot of visibility in their tool.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
 

Mindshare comparison

Endpoint Detection and Response (EDR)
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Jovan Jovanovic - PeerSpot reviewer
Collects valuable endpoint data with good analytics and helpful scalability
This is a question for the partners who implement and install it. I am not involved in the implementation process, so I cannot suggest improvements. As mentioned, this is a query for my presales team, not me. I am part of the security team lead, focusing mainly on sales. Regarding the product, Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces. In smaller markets like Serbia, Bosnia, Montenegro, and Slovenia, it can be challenging to find customers with 500 endpoints. My suggestion to Fortinet would be to lower this minimum order quantity to one.
Hakeem_Abdulkareem - PeerSpot reviewer
The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that. Only the approved software on the ATM should run. Anything outside that should not even come up at all. We did this so that an outside person doesn't introduce malicious software to the ATM. That's the essence of locking down with application control. Using Symantec for application control has been hectic, so I use Carbon Black to do the lockdown. Checking that data security will work fine with Carbon Black. Carbon Black worked fine. Setting up approval in Carbon Black works differently than Symantec. In Symantec, we first need the fingerprints of the applications running underneath. Before setting up Carbon Black, you first install the agent, allowing it to learn the environment. It will analyze all the software's behavior and provide recommendations for what should be allowed. It's more straightforward, whereas configuring application control in Symantec is a bit cumbersome.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
16%
Government
8%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protectio...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
It's reasonably priced compared to other vendors' similar products.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
enSilo, FortiEDR
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Detection and Response (EDR). Updated: January 2025.
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