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CrowdStrike Falcon vs Trend Micro ScanMail [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
137
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
Trend Micro ScanMail [EOL]
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
Sabbir Rubayat - PeerSpot reviewer
Sr. Manager (Technology) at Contessabd
Has struggled with poor documentation and limited tuning options but supports basic protection needs
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be honest, it's not that effective. Their Threat Scan Engine has features that don't work properly; they have features that really don't work properly. Their solution provides writing style verification, but this solution comes with false positives 60% of the time. There is no way from their portal to fix it; you can either turn it off or turn it on. The solution has many bugs. I will recommend Microsoft first for replacing Trend Micro ScanMail, then Barracuda, but the problem with Barracuda is that for impersonation solutions, it doesn't work well. There are many features, but you cannot tune the product. Being able to tune a product is really important; such as adjusting settings to be aggressive, minimal, or to exclude certain things. These are the most important considerations when purchasing a product. When impersonation is needed, but there are false positives, there should be an option to tune the product. Barracuda and Trend Micro Deep Security lack this feature, which is pathetic.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"The solution doesn't need a high level of technical training."
"It integrates well into the environment."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"Has great threat detection capabilities."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"Provides behavior-based detection which offers many benefits over signature-based detection."
"CrowdStrike is a great solution."
"The endpoint and server management are the most valuable features of CrowdStrike Falcon."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"I like the detection rates of mobile threats."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The pricing of Trend Micro ScanMail is average, which is fine."
"I like that Trend Micro ScanMail is very effective and quite strong."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Its integration with mail platforms is valuable."
"What I like the most about Trend Micro ScanMail is its easiness."
 

Cons

"Dashboards do not allow everyone to see what's happening."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Palo Alto Networks Cortex XDR does not detect malicious activity like in other anti-virus solutions like Trend Micro and Windows with Cisco."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"There are a large number of false positives."
"A little bit more automation would be nice."
"I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"Currently, I do not see any tangible benefits from CrowdStrike regarding incident improvement time, response time, or cost saving."
"The biggest issue occurred when every computer worldwide experienced a blue screen."
"The pricing is a bit too high."
"CrowdStrike Falcon could improve the logs by making them free to the API."
"There is room for improvement in managing multiple customer IDs."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"The price of the solution is high for the license and in general."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"It is "expensive" and flexible."
"The price was fine."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"Cortex XDR's pricing is ok."
"Cortex XDR is a costly solution."
"I feel it is fairly priced."
"The pricing is not bad. It's on the higher end of the market, but you get what you pay for."
"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."
"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."
"The pricing and licensing are reasonable. I don't think we are getting charged more than what it is worth. It is fair, but I do not like how it is a la carte. I realize they do that so other organizations can buy and get the agent, getting it cheaper than you could otherwise. However, if you want the main core package, which has all the main features with the exception of maybe the multi-cloud protections, that can get pricier for an organization. So, you have to pick and choose what you want. I do not care for a la carte pricing."
"The price is fixed with no room for negotiation."
"Our company pays approximately US$ 65,000 annually for 900 machines."
"The solution's pricing is great for us."
"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
6%
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise33
Large Enterprise62
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their p...
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor....
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experien...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
ScanMail
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail [EOL] and other solutions. Updated: January 2023.
884,076 professionals have used our research since 2012.