CrowdStrike Falcon vs Trend Micro ScanMail comparison

The compared CrowdStrike and Trend Micro solutions aren't in the same category. CrowdStrike is ranked #1 in XDR , with an average rating of 8.6, and holds a 10.4% mindshare in the category. Trend Micro is ranked #18 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 97% of CrowdStrike users are willing to recommend the solution, compared to 75% of Trend Micro users who would recommend it.

CrowdStrike Falcon

Read 136 CrowdStrike Falcon reviews

49,388 Views
13,335 Comparison Views

97% willing to recommend

Trend Micro ScanMail

Read 8 Trend Micro ScanMail reviews

1,926 Views
1,175 Comparison Views

75% willing to recommend

CrowdStrike Falcon

Trend Micro ScanMail

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrowdStrike Falcon and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon vs. Trend Micro ScanMail Report (Updated: January 2023).

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

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Helped 879,443 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

136

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)

Trend Micro ScanMail

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Anti-Malware Tools (18th)

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 10.4%, down 17.3% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.7% mindshare, down 0.8% since last year.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
CrowdStrike Falcon	10.4%
Wazuh	8.1%
Darktrace	6.3%
Other	75.2%

Extended Detection and Response (XDR)

Anti-Malware Tools Market Share Distribution
Product	Market Share (%)
Trend Micro ScanMail	0.7%
Microsoft Defender for Endpoint	9.1%
F-Secure Total	4.4%
Other	85.8%

Anti-Malware Tools

Featured Reviews

Waleed Omar

Information Security Specialist at Arab Open University

Provides effective real-time threat detection with potential for cost optimization

Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Read full review

Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."

"It's ability to do threat hunting is really great, quite robust, and even allows you to do hygiene stuff."

"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."

"This solution has made the lives of the IT staff much easier, compared to the previous one."

"The DLP is the most valuable feature of CrowdStrike Falcon."

"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."

"The EDR is amazing and ease of integration with Splunk is a big plus. Integration with BigQuery is also a plus for me and workflow creation is easy. Overall, CrowdStrike Falcon is a great product."

"I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."

More CrowdStrike Falcon pros

"Its integration with mail platforms is valuable."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"I like that Trend Micro ScanMail is very effective and quite strong."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"What I like the most about Trend Micro ScanMail is its easiness."

"The pricing of Trend Micro ScanMail is average, which is fine."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

More Trend Micro ScanMail pros

Cons

"Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved."

"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."

"The performance could be better."

"The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow. The interface could use a little bit more speed."

"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."

"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."

"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."

"Threat prevention should be their first priority, and false positive reductions are needed."

More CrowdStrike Falcon cons

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The sandboxing part can be improved."

"Even Trend Micro ScanMail support staff are not familiar with this product."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

More Trend Micro ScanMail cons

Pricing and Cost Advice

"We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money."

"The pricing will depend upon your volume of usage."

"Crowdstrike Falcon is relatively cheap."

"The price of CrowdStrike Falcon is reasonable."

"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."

"I'm not directly involved in sales, so I can't comment on the exact price, but I know the price decreases the higher the quantity we purchase."

"The price of CrowdStrike Falcon is expensive."

"CrowdStrike Falcon is one of the more expensive endpoint solutions on the market."

More CrowdStrike Falcon pricing and cost advice

"Its price is okay. It is not too high."

"It's a yearly subscription, but the price could be better."

"It is an expensive solution. I rate the pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

14%

Outsourcing Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	34
Large Enterprise	62

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.

See all answers

What needs improvement with Trend Micro ScanMail?

The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...

See all answers

What advice do you have for others considering Trend Micro ScanMail?

I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...

See all answers

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 4% of the time

Fortinet FortiEDR vs CrowdStrike Falcon

Compared 3% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 3% of the time

Darktrace vs CrowdStrike Falcon

Compared 2% of the time

SentinelOne Singularity Complete vs CrowdStrike Falcon

Compared 2% of the time

More CrowdStrike Falcon Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 27% of the time

Trend Micro Email Security vs Trend Micro ScanMail

Compared 16% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 15% of the time

Trend Micro Deep Discovery Email Inspector vs Trend Micro ScanMail

Compared 13% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Trend Micro ScanMail

Compared 12% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

CrowdStrike Falcon

January 2026

Download CrowdStrike Falcon product report

Buyer's Guide

Trend Micro ScanMail

December 2025

Download Trend Micro ScanMail product report

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform

ScanMail

Overview

CrowdStrike Falcon offers robust endpoint protection and threat detection, leveraging cloud-native architecture and AI-driven capabilities for advanced security. Its design ensures minimal system impact, making it a preferred choice for organizations seeking efficient protection solutions.

CrowdStrike Falcon provides comprehensive security features, including endpoint detection and response, real-time threat insights, and advanced AI-driven detection mechanisms. Its cloud-native architecture facilitates effortless scalability and seamless integration with cloud services, securing endpoints, servers, and roaming users. While Falcon delivers strong threat intelligence and automated detection, it faces challenges in operating system compatibility, reports require enhancements, and integration with some technologies is limited. High pricing and occasional false positives are noted areas for improvement, along with expanded support for older systems.

What are the key features of CrowdStrike Falcon?

Endpoint Detection and Response: Offers real-time threat tracking and quick reaction capabilities.
AI-Driven Threat Detection: Utilizes machine learning for identifying sophisticated threats.
Cloud-Native Architecture: Ensures seamless scalability and integration with cloud platforms.
Lightweight Design: Minimizes impact on system performance for efficient operation.
Remote Access and Isolation: Facilitates remote endpoint management and network protection.

What benefits or ROI should users look for?

Comprehensive Dashboards: Provides detailed insights for informed decision-making.
Scalability: Handles expansion effortlessly as organizational needs grow.
Threat Intelligence: Enhances security strategies with robust data.
Reduced Resource Consumption: Operates efficiently, saving on system resources.

In industries requiring fortified cybersecurity measures, CrowdStrike Falcon is deployed for endpoint protection and incident response. It offers advanced threat defense and integrates well with cloud services, making it a suitable replacement for traditional antivirus solutions. For sectors engaging in forensic investigations and real-time malware defense, Falcon's capabilities align with their security demands, serving industries from healthcare to finance.

CrowdStrike

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Information Not Available

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

Free Report: CrowdStrike Falcon vs. Trend Micro ScanMail

Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail and other solutions. Updated: January 2023.

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See our CrowdStrike Falcon vs. Trend Micro ScanMail report.

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