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CrowdStrike Falcon vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
137
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
Trend Micro ScanMail
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Anti-Malware Tools (18th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 10.5%, down 17.8% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.7% mindshare, down 0.8% since last year.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon10.5%
Wazuh7.9%
Darktrace6.1%
Other75.5%
Extended Detection and Response (XDR)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Trend Micro ScanMail0.7%
Microsoft Defender for Endpoint9.1%
F-Secure Total4.4%
Other85.8%
Anti-Malware Tools
 

Featured Reviews

Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"I have found the connection to search the hosts for detections very useful in CrowdStrike Falcon."
"There's almost no maintenance required. It's very low if there's any at all."
"CrowdStrike Falcon helps with endpoint protection by having very low memory utilization and processor usage, so it doesn't impact the computer system performance, and the computer system works very fast compared to all other endpoint protection solutions."
"The product provides good monitoring features."
"The most valuable features in CrowdStrike Falcon are the full EDR with antivirus, hunting, reporting, and RTR remote control."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"Its integration with mail platforms is valuable."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The pricing of Trend Micro ScanMail is average, which is fine."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
 

Cons

"I want more ability to customize how you summarize the data. The default views are fine, but it would be interesting to be able to customize them based on the kind of data you want to see immediately. This can help the administrator gain an immediate overview and reduce the investigation time."
"The tool is more expensive than other products in the market."
"Tighter integration around XDR could be included."
"I'm concerned about the recent issue that involved a faulty update."
"To simplify the budgeting process for our clients, CrowdStrike should consider offering bundled packages that include essential features."
"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."
"They don't really have anything when it comes to scanning attachments."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
 

Pricing and Cost Advice

"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."
"The more endpoints an organization adds the cheaper the cost."
"This solution offers annual subscriptions. The pricing for this solution could be reduced."
"The pricing of CrowdStrike Falcon is competitive."
"CrowdStrike Falcon can be more expensive than some competitors, and its base price doesn't cover every feature."
"The price of CrowdStrike Falcon is expensive."
"It's an expensive solution but you get a very good product for the price. Compared to other products, SentinelOne is definitely cheaper and the Microsoft E5 package is probably more expensive. Not many companies are willing to purchase CrowdStrike Falcon in Turkey due to the cost, but the market is changing."
"The pricing will depend upon your volume of usage."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Financial Services Firm
14%
Comms Service Provider
9%
Manufacturing Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise34
Large Enterprise62
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail and other solutions. Updated: January 2023.
880,901 professionals have used our research since 2012.