CrowdStrike Falcon vs Trend Micro ScanMail comparison

The compared CrowdStrike and Trend Micro solutions aren't in the same category. CrowdStrike is ranked #1 in EDR , with an average rating of 8.7, and holds a 16.3% mindshare in the category. Trend Micro is ranked #24 in Anti-Malware Tools , with an average rating of 8.0, and holds a 0.8% mindshare. Additionally, 96% of CrowdStrike users are willing to recommend the solution, compared to 75% of Trend Micro users who would recommend it.

CrowdStrike Falcon

Read 126 CrowdStrike Falcon reviews

30,793 Views
22,418 Comparison Views

96% willing to recommend

Trend Micro ScanMail

Read 7 Trend Micro ScanMail reviews

957 Views
316 Comparison Views

75% willing to recommend

CrowdStrike Falcon

Trend Micro ScanMail

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrowdStrike Falcon and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon vs. Trend Micro ScanMail Report (Updated: January 2023).

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

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Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

126

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st), Continuous Threat Exposure Management (CTEM) (1st)

Trend Micro ScanMail

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Anti-Malware Tools (24th)

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 16.3%, up 15.0% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.8% mindshare, down 1.1% since last year.

Endpoint Detection and Response (EDR)

Anti-Malware Tools

Featured Reviews

Chintan-Vyas

Associate Director at KPMG

Easy to set up with good behavior-based analysis but needs a single-click recovery option

Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.

Read full review

Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Scalability is good. We have had no issues with it."

"The DLP is the most valuable feature of CrowdStrike Falcon."

"The most valuable feature of CrowdStrike Falcon for me is its unified sensor, applicable across all models."

"I value the overall behavior analysis of CrowdStrike. The engine of this product is what drew us to this solution."

"This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."

"I like the Overwatch feature the most."

"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."

"I like Falcon's threat detection and endpoint investigation features. It's a user-friendly solution."

More CrowdStrike Falcon pros

"What I like the most about Trend Micro ScanMail is its easiness."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"The analysis part is good."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"Its integration with mail platforms is valuable."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"I like that Trend Micro ScanMail is very effective and quite strong."

Cons

"I have experience with a product called SentinelOne, which has a feature that allows for the customization of query languages. I would like to see such a feature for CloudStrike."

"The detection time has room for improvement."

"Technical support could be better than what is currently offered."

"The solution needs to have integration with on-premises security devices and security facilities. That means all the security products, including the perimeter firewall, the DMZ."

"One thing that is not yet available is attack simulation."

"We have had to open a case with the technical support to get some issues and bugs resolved."

"The console is not user-friendly or visually appealing and has room for improvement."

"Dashboard creation is one of the areas for improvement in CrowdStrike Falcon. Sometimes, management asks for a custom dashboard, so my team has to collect data from CrowdStrike Falcon, integrate that in Splunk, then create the dashboard in Splunk. The Splunk dashboard is more elaborate, so the CrowdStrike Falcon dashboard needs improvement. Another area for improvement in the tool is the malware detection report, as it needs to be more detailed and include some graphics so that if you want to present that data in a nutshell, it's easier to do. For example, the report should consist of some graphical representation that shows a month's worth of data. In terms of an additional feature I'd like CrowdStrike Falcon to have, it's the device posture assessment feature that detects the device posture within the network. Whichever device connects to the corporate network, my company should be able to analyze the device posture. Then there should be communication with the network, which means that as soon as a device connects, CrowdStrike Falcon can assess the device posture, detect its corporate asset, and decide whether it should be allowed on the network."

More CrowdStrike Falcon cons

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"The sandboxing part can be improved."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

Pricing and Cost Advice

"The solution isn't very costly; it's affordable."

"When comparing to Microsoft, CrowdStrike Falcon is more expensive."

"We pay 40,000 dirhams per 100 users."

"CrowdStrike Falcon can be more expensive than some competitors, and its base price doesn't cover every feature."

"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."

"The price of CrowdStrike Falcon is expensive and should be reduced."

"The pricing could be reduced. If it was more reasonable that would be great."

"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."

More CrowdStrike Falcon pricing and cost advice

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

"It is an expensive solution. I rate the pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

16%

Government

11%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

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How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

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What do you like most about Trend Micro ScanMail?

What I like the most about Trend Micro ScanMail is its easiness.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro's list pricing is high, and in many cases, we lose deals because of it. They should consider reducing prices, especially for large customers.

See all answers

What needs improvement with Trend Micro ScanMail?

See all answers

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 6% of the time

Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon

Compared 5% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 4% of the time

Kaspersky Endpoint Security for Business vs CrowdStrike Falcon

Compared 3% of the time

Symantec Endpoint Security vs CrowdStrike Falcon

Compared 3% of the time

More CrowdStrike Falcon Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 35% of the time

Trend Micro Email Security vs Trend Micro ScanMail

Compared 23% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 12% of the time

Barracuda Email Security Gateway vs Trend Micro ScanMail

Compared 11% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 11% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

CrowdStrike Falcon

March 2025

Download CrowdStrike Falcon product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface

ScanMail

Overview

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.

What are the key features of CrowdStrike Falcon?

Real-time Threat Detection: Provides immediate threat identification and response.
Lightweight Agent: Minimal impact on system performance.
Cloud-native Architecture: Ensures flexibility and scalability.
Advanced AI Capabilities: Enhances threat detection and prevention.
Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
Detailed Reporting: Facilitates compliance and forensic analysis.
Security Tool Integration: Seamless integration with other tools.
Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

Improved Threat Detection: Identifies sophisticated threats, reducing risk.
Enhanced System Performance: Lightweight agent ensures minimal disruption.
Faster Response Times: Swift reaction to incidents minimizes damage.
Better Compliance: Detailed logs meet regulatory requirements.
Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Information Not Available

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

Free Report: CrowdStrike Falcon vs. Trend Micro ScanMail

Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail and other solutions. Updated: January 2023.

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