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CrowdStrike Falcon vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
135
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (2nd), AI-Powered Cybersecurity Platforms (1st)
Trend Micro ScanMail
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Anti-Malware Tools (19th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 12.3%, down 18.6% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.6% mindshare, down 0.8% since last year.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon12.3%
Wazuh10.2%
Darktrace8.0%
Other69.5%
Extended Detection and Response (XDR)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Trend Micro ScanMail0.6%
Microsoft Defender for Endpoint13.7%
F-Secure Total5.9%
Other79.8%
Anti-Malware Tools
 

Featured Reviews

Waleed Omar - PeerSpot reviewer
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously."
"The solution's reporting console is phenomenal, and I can get a lot of data out of it."
"Because it is security product and acts like an AIML smart product, not merely based on daily/weekly updates and signatures."
"We haven't had any infections or down time."
"The endpoint and server management are the most valuable features of CrowdStrike Falcon."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"The UI is simple and self-explanatory. Everything is easy to understand."
"CrowdStrike is deployed on every workstation, so policy changes can be enforced on all of them. It lowers the manual work on each of the workstations. It has helped us manage device usage in our environment."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"I like that Trend Micro ScanMail is very effective and quite strong."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Its integration with mail platforms is valuable."
"The analysis part is good."
 

Cons

"I would like a centralized deployment where I could roll out or push it to all endpoints."
"We can't do scanning audits or device blocking or application control."
"The Integration with tools, SOC tools, could be better."
"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."
"The management of the solution could improve."
"The biggest issue with Falcon as a standalone product is it doesn't have very much reporting."
"Unfortunately, native applications are not supported."
"We encounter occasional issues, such as when disabling network access for a host that uses CrowdStrike."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The sandboxing part can be improved."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
 

Pricing and Cost Advice

"The tool is a little bit expensive compared to other products, but I think it's okay owing to its quality."
"We have a yearly subscription and find the price to be good. I'd give it a rating of four out of five for price, we got a good discount."
"The price of CrowdStrike Falcon is expensive."
"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."
"The licensing model is straightforward. We choose the features we want and we then can download the package we want."
"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."
"The pricing of CrowdStrike Falcon is competitive."
"With respect to pricing, my suggestion to others is to evaluate the environment and purchase what you need."
"Its price is okay. It is not too high."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Financial Services Firm
14%
Government
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise34
Large Enterprise61
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
What advice do you have for others considering Trend Micro ScanMail?
Based on my experience, I would recommend Trend Micro ScanMail to others. I would rate it a nine out of ten overall, and I prefer working with enterprise-sized clients.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail and other solutions. Updated: January 2023.
871,469 professionals have used our research since 2012.