CrowdStrike Falcon vs Trend Micro ScanMail comparison

The compared CrowdStrike and TrendAI solutions aren't in the same category. CrowdStrike is ranked #1 in XDR , with an average rating of 8.6, and holds a 10.1% mindshare in the category. TrendAI is ranked #19 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 97% of CrowdStrike users are willing to recommend the solution, compared to 75% of TrendAI users who would recommend it.

CrowdStrike Falcon

Read 137 CrowdStrike Falcon reviews

50,469 Views
14,636 Comparison Views

97% willing to recommend

Trend Micro ScanMail

Read 8 Trend Micro ScanMail reviews

2,001 Views
1,261 Comparison Views

75% willing to recommend

CrowdStrike Falcon

Trend Micro ScanMail

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrowdStrike Falcon and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon vs. Trend Micro ScanMail Report (Updated: January 2023).

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

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Helped 881,360 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

137

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)

Trend Micro ScanMail

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Anti-Malware Tools (19th)

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 10.1%, down 17.6% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.7% mindshare, down 0.7% since last year.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
CrowdStrike Falcon	10.1%
Wazuh	7.2%
SentinelOne Singularity Complete	5.8%
Other	76.9%

Extended Detection and Response (XDR)

Anti-Malware Tools Market Share Distribution
Product	Market Share (%)
Trend Micro ScanMail	0.7%
Microsoft Defender for Endpoint	8.1%
F-Secure Total	3.9%
Other	87.3%

Anti-Malware Tools

Featured Reviews

Waleed Omar

Information Security Specialist at Arab Open University

Provides effective real-time threat detection with potential for cost optimization

Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Read full review

Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability is very good."

"The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately."

"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."

"We haven't had any infections or down time."

"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."

"All the features are beneficial."

"The EDR and XDR features have been most valuable."

"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."

More CrowdStrike Falcon pros

"The analysis part is good."

"I like that Trend Micro ScanMail is very effective and quite strong."

"Its integration with mail platforms is valuable."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"What I like the most about Trend Micro ScanMail is its easiness."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"The pricing of Trend Micro ScanMail is average, which is fine."

More Trend Micro ScanMail pros

Cons

"It can be expensive depending on the features you select."

"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."

"If CrowdStrike can further expand its support for XDR compatibility, that would give it an edge over all the other competing new products."

"One thing that is not yet available is attack simulation."

"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."

"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."

"This solution could be improved with greater scope for admins to make changes to the solution."

"CrowdStrike should add support for ransomware protection."

More CrowdStrike Falcon cons

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The sandboxing part can be improved."

"Even Trend Micro ScanMail support staff are not familiar with this product."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

More Trend Micro ScanMail cons

Pricing and Cost Advice

"When comparing to Microsoft, CrowdStrike Falcon is more expensive."

"I do not have experience with the cost or licensing of the product."

"I would like them to further reduce the price, because it is quite pricey at the moment."

"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."

"It has an annual license, and it is not that expensive."

"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."

"The pricing on CrowdStrike is per license. It was about $42 per seat yearly."

"CrowdStrike Falcon is more expensive than other EDR solutions with similar features."

More CrowdStrike Falcon pricing and cost advice

"It is an expensive solution. I rate the pricing a seven out of ten."

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	34
Large Enterprise	62

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.

See all answers

What needs improvement with Trend Micro ScanMail?

The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...

See all answers

What advice do you have for others considering Trend Micro ScanMail?

I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...

See all answers

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 3% of the time

Fortinet FortiEDR vs CrowdStrike Falcon

Compared 3% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 3% of the time

SentinelOne Singularity Complete vs CrowdStrike Falcon

Compared 2% of the time

Darktrace vs CrowdStrike Falcon

Compared 2% of the time

More CrowdStrike Falcon Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 23% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 15% of the time

Trend Micro Email Security vs Trend Micro ScanMail

Compared 15% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Trend Micro ScanMail

Compared 11% of the time

Trend Micro Deep Discovery Email Inspector vs Trend Micro ScanMail

Compared 11% of the time

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Product Reports

Buyer's Guide

CrowdStrike Falcon

January 2026

Download CrowdStrike Falcon product report

Buyer's Guide

Trend Micro ScanMail

January 2026

Download Trend Micro ScanMail product report

Also Known As

CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform

ScanMail

Overview

CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.

CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.

What are the key features of CrowdStrike Falcon?

Automatic Alert System: Provides instant alerts to enhance threat detection.
Robust EDR: Offers advanced endpoint detection capabilities.
Threat Intelligence: Delivers detailed insights for proactive security measures.
Real-time Monitoring: Enables continuous security assessments.
Seamless Integration Options: Streamlines operations with existing infrastructure.
Lightweight Agent: Minimizes system impact, maintaining performance efficiency.
Cloud-native Architecture: Provides scalable, consistent protection against threats.
AI and ML-driven Processes: Offers accurate threat hunting and behavioral analysis.

What benefits or ROI should users expect from CrowdStrike Falcon?

Enhanced Security: Comprehensive protection for endpoints using cutting-edge technologies.
Reduced Administrative Burden: Simplifies management of security incidents.
Efficient Threat Remediation: Minimizes downtime with quick threat response actions.
Improved Threat Visibility: Provides detailed reports and insights.
Scalable Protection: Ensures adaptable security measures across multiple devices.

In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.

CrowdStrike

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

TrendAI

Sample Customers

Information Not Available

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

Free Report: CrowdStrike Falcon vs. Trend Micro ScanMail

Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail and other solutions. Updated: January 2023.

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