CrowdStrike Falcon vs Trend Micro ScanMail comparison

The compared CrowdStrike and Trend Micro solutions aren't in the same category. CrowdStrike is ranked #1 in XDR , with an average rating of 8.6, and holds a 10.5% mindshare in the category. Trend Micro is ranked #18 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 97% of CrowdStrike users are willing to recommend the solution, compared to 75% of Trend Micro users who would recommend it.

CrowdStrike Falcon

Read 137 CrowdStrike Falcon reviews

49,388 Views
14,816 Comparison Views

97% willing to recommend

Trend Micro ScanMail

Read 8 Trend Micro ScanMail reviews

1,926 Views
1,175 Comparison Views

75% willing to recommend

CrowdStrike Falcon

Trend Micro ScanMail

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrowdStrike Falcon and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon vs. Trend Micro ScanMail Report (Updated: January 2023).

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

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Helped 880,901 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

137

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)

Trend Micro ScanMail

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Anti-Malware Tools (18th)

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 10.5%, down 17.8% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.7% mindshare, down 0.8% since last year.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
CrowdStrike Falcon	10.5%
Wazuh	7.9%
Darktrace	6.1%
Other	75.5%

Extended Detection and Response (XDR)

Anti-Malware Tools Market Share Distribution
Product	Market Share (%)
Trend Micro ScanMail	0.7%
Microsoft Defender for Endpoint	9.1%
F-Secure Total	4.4%
Other	85.8%

Anti-Malware Tools

Featured Reviews

Waleed Omar

Information Security Specialist at Arab Open University

Provides effective real-time threat detection with potential for cost optimization

Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Read full review

Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has made the lives of the IT staff much easier, compared to the previous one."

"The machine learning behavior for anomaly detection is a valuable feature. It helps identify any suspicious or unusual activities within the system."

"The automatic alert feature is the most important feature of the solution."

"The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately."

"The pay-as-you-go model enabled me to deploy quickly from the AWS Marketplace management account, scaled protection for workloads without upfront commitments, and reduced the initial operational overhead."

"The key aspect of CrowdStrike Falcon is its behavioral detection approach."

"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."

"There's almost no maintenance required. It's very low if there's any at all."

More CrowdStrike Falcon pros

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"The pricing of Trend Micro ScanMail is average, which is fine."

"What I like the most about Trend Micro ScanMail is its easiness."

"I like that Trend Micro ScanMail is very effective and quite strong."

"The analysis part is good."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

More Trend Micro ScanMail pros

Cons

"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."

"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."

"They need to strengthen the forensic capabilities of this product, for e-discovery."

"Falcon could include more integrative features."

"They should provide us with good visibility for everything."

"In the six months that I have been using CrowdStrike, it has not been able to detect anything."

"They don't really have anything when it comes to scanning attachments."

"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."

More CrowdStrike Falcon cons

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"The sandboxing part can be improved."

"Even Trend Micro ScanMail support staff are not familiar with this product."

More Trend Micro ScanMail cons

Pricing and Cost Advice

"The pricing and licensing are fairly good. It is definitely not a cheap product, but I have felt that it is worth the money that we spent. So, we have discussed it in the past, and were like, "Yes, it is probably pricier than some other solutions, but we also feel they really are the leader. We are very comfortable with their level of expertise. So, it's kind of worth the price that we pay.""

"The pricing will depend upon your volume of usage."

"We pay 40,000 dirhams per 100 users."

"There are three to four licensing models available to choose from for CrowdStrike Falcon. The price of CrowdStrike Falcon depends on the distributor and the reseller partner. The price we received was good."

"We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money."

"Purchasing the product through the AWS Marketplace is just a click away. Since we were using the on-premise version of the product, we continued on the cloud by purchasing it through the AWS Marketplace."

"CrowdStrike Falcon can be more expensive than some competitors, and its base price doesn't cover every feature."

"The cost of CrowdStrike Falcon in Latin America seems high relative to the economic conditions in the region."

More CrowdStrike Falcon pricing and cost advice

"It's a yearly subscription, but the price could be better."

"It is an expensive solution. I rate the pricing a seven out of ten."

"Its price is okay. It is not too high."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

14%

Comms Service Provider

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	34
Large Enterprise	62

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.

See all answers

What needs improvement with Trend Micro ScanMail?

The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...

See all answers

What advice do you have for others considering Trend Micro ScanMail?

I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...

See all answers

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 4% of the time

Fortinet FortiEDR vs CrowdStrike Falcon

Compared 3% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 3% of the time

SentinelOne Singularity Complete vs CrowdStrike Falcon

Compared 2% of the time

Darktrace vs CrowdStrike Falcon

Compared 2% of the time

More CrowdStrike Falcon Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 25% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 14% of the time

Trend Micro Email Security vs Trend Micro ScanMail

Compared 14% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Trend Micro ScanMail

Compared 11% of the time

Trend Micro Deep Discovery Email Inspector vs Trend Micro ScanMail

Compared 11% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

CrowdStrike Falcon

January 2026

Download CrowdStrike Falcon product report

Buyer's Guide

Trend Micro ScanMail

December 2025

Download Trend Micro ScanMail product report

Also Known As

CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform

ScanMail

Overview

CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.

CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.

What are the key features of CrowdStrike Falcon?

Automatic Alert System: Provides instant alerts to enhance threat detection.
Robust EDR: Offers advanced endpoint detection capabilities.
Threat Intelligence: Delivers detailed insights for proactive security measures.
Real-time Monitoring: Enables continuous security assessments.
Seamless Integration Options: Streamlines operations with existing infrastructure.
Lightweight Agent: Minimizes system impact, maintaining performance efficiency.
Cloud-native Architecture: Provides scalable, consistent protection against threats.
AI and ML-driven Processes: Offers accurate threat hunting and behavioral analysis.

What benefits or ROI should users expect from CrowdStrike Falcon?

Enhanced Security: Comprehensive protection for endpoints using cutting-edge technologies.
Reduced Administrative Burden: Simplifies management of security incidents.
Efficient Threat Remediation: Minimizes downtime with quick threat response actions.
Improved Threat Visibility: Provides detailed reports and insights.
Scalable Protection: Ensures adaptable security measures across multiple devices.

In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.

CrowdStrike

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Information Not Available

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

Free Report: CrowdStrike Falcon vs. Trend Micro ScanMail

Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail and other solutions. Updated: January 2023.

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