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CrowdStrike Falcon vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon enhances ROI by improving productivity, reducing costs, minimizing downtime, and effectively preventing cyber threats.
No sentiment score available
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is praised for prompt support but needs improvement in personalized attention and communication depth.
Sentiment score
8.0
Trend Micro ScanMail's support is highly rated; users appreciate its user-friendly design, reducing the need for frequent support.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon is cloud-based, highly scalable, supports numerous endpoints, and easily adapts to businesses, ensuring extensive protection scalability.
Sentiment score
7.5
Trend Micro ScanMail is scalable, centrally managed, and highly rated for handling increasing demands despite potential licensing costs.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon is stable and reliable, effectively managing endpoints with minimal issues, though minor update bugs may occur.
Sentiment score
7.6
Trend Micro ScanMail effectively manages spam and email filtering, but concerns exist about Microsoft Exchange security vulnerabilities.
 

Room For Improvement

Users highlight needs for better dashboard, integration, performance, reporting, threat detection, pricing, and support in CrowdStrike Falcon.
Trend Micro ScanMail requires modernization, better integration, improved security, and competitive pricing due to its outdated interface and features.
 

Setup Cost

Enterprise buyers find CrowdStrike Falcon's robust security services offer great value despite slightly higher pricing compared to some alternatives.
Trend Micro ScanMail's pricing is acceptable but may require additional security solutions, with some considering a shift to CloudMail.
 

Valuable Features

CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat intelligence, minimal impact, AI-driven detection, and 24/7 monitoring.
Trend Micro ScanMail is praised for its efficiency, ease of use, and robust email management capabilities for high volumes.
 

Categories and Ranking

CrowdStrike Falcon
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
122
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (3rd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Endpoint Detection and Response (EDR) (1st), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Trend Micro ScanMail
Average Rating
6.6
Reviews Sentiment
7.1
Number of Reviews
5
Ranking in other categories
Anti-Malware Tools (27th)
 

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 16.7%, up 12.7% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 1.1% mindshare, down 1.2% since last year.
Endpoint Detection and Response (EDR)
Anti-Malware Tools
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
ElvisHenriquez - PeerSpot reviewer
Integrates well with mail platforms, but the UI is pretty old-fashioned
ScanMail is being used to provide deeper security for on-premise mail servers. We are using its latest version It helped us in properly handling advanced security threats in the mail servers. Its integration with mail platforms is valuable. Its user interface is pretty old-fashioned, and…
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
15%
Financial Services Firm
14%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of the solution is fine but I'm looking for a more complete security solution. It doesn't fully protect against web access hacking, so I have to use an additional tool. Other companies ...
What needs improvement with Trend Micro ScanMail?
The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access. As a result, I need to use multiple ...
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about CrowdStrike Falcon vs. Trend Micro ScanMail and other solutions. Updated: January 2023.
824,053 professionals have used our research since 2012.