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CyberArk Identity vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
9th
Ranking in Access Management
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
Identity Management (IM) (13th), Authorization Software (4th), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (11th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (5th)
Okta Workforce Identity
Ranking in Authentication Systems
6th
Ranking in Access Management
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (8th)
 

Featured Reviews

Avinash Gopu. - PeerSpot reviewer
Allows Linux and Unix administrators to login with single password
The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring. It is integrated with tools like Splunk and Dynatrace for the analysis of risk behavior and user activity. The pushing teams receive automated reports to assess factors such as login times and server activity in the last 60 days. The licensing for IAM and PAM tools is based on headcount and usage. Users who are not actively utilizing the resources may have their access revoked. This approach helps manage budgeting and reduces the risk impact on the organization by implementing protocols to mitigate threats.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup, via cloud, is simple."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The initial setup is straightforward. It takes me up to an hour and a half."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"It is a very stable solution."
"The most valuable feature of Okta is its security."
"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."
"They have good push authentications."
"The solution so far has been very stable."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
 

Cons

"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"The solution could be easier to use and I found it to be very complex involving many steps."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"They could improve their UI and make everything more user-friendly."
"I'm not sure what needs improvement. It is a good platform."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"The solution's user interface needs to be improved and made easy."
"The initial setup can be complex at first."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
 

Pricing and Cost Advice

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"CyberArk Identity is an expensive solution."
"The solution is cheap and I rate its pricing an eight out of ten."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"Okta has fairly competitive pricing."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"The price of the solution is good."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
"It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
"The licensing is per user per month and includes full technical support."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
11%
Insurance Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.
What needs improvement with CyberArk Identity?
At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What needs improvement with Okta Workforce Identity?
We are facing one issue with Cypress test cases. Whenever I write Cypress test cases, we encounter problems with logging in through Okta. There is no proper documentation on integrating test cases ...
 

Also Known As

Idaptive
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Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about CyberArk Identity vs. Okta Workforce Identity and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.