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CylanceGUARD vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
36th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.3%, down from 0.4% compared to the previous year. The mindshare of Sophos MDR is 6.2%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
ManelAlvarez - PeerSpot reviewer
Quarantines and removes threats from the network
The most important aspect is a EC2 deployment which is a remote deployment done for new customers using Sophos. Approximately ninety-five percent of EC2 deployment is automated, requiring only a review or customization for the customer's needs. Another key feature is the centralized control of updates, allowing for scheduling any interaction with the endpoint. Additionally, the new platform and system operations, along with IOCs, are updated daily. Sophos has a very good policy at good prices. Since I have a local contact with the salespeople, they provide me discounts. It's very stable and competitive. When the customers have budget, they can opt for CrowdStrike. However, when the customers have budget constraints on daily servers, and when the customers prefer to integrate mobile platforms with different technologies, they can use this one technology. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"It is stable and scalable. It has good technical support."
"The product’s most valuable feature is ease of use."
"The product’s most valuable features are integration and endpoint protection."
"The initial setup is quick and simple. A couple of clicks, and you're up and running."
"It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"The most valuable feature is threat hunting."
"The product gives us good visibility into what is happening inside the company."
 

Cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"Threat intelligence is an area for improvement for MDR."
"The product must provide zero trust security."
"Support could provide a faster response."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"Endpoint protection is very slow."
"Sophos is not integrating the same console and umbrella with its product."
"Maybe the reporting needs improvement."
"Sophos MDR’s pricing is the biggest factor that needs improvement per customers and technical professionals."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"The tool is too expensive for small companies."
"The cost of the solution is based on how many users use it."
"The solution is expensive."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"The product is reasonably priced considering the cybersecurity features."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"The price falls somewhere in the middle range."
"The solution has subscription-based pricing plans."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
16%
Construction Company
9%
Real Estate/Law Firm
5%
Computer Software Company
20%
Manufacturing Company
7%
Government
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
There could be improvement in features like more detailed reporting for the end customer. For example, reports should be in simple language that is easy to read and understand for management level ...
What advice do you have for others considering Sophos MDR?
I would absolutely recommend Sophos MDR to other organizations. It is rated ten out of ten overall, with a deduction of one point only due to the commercial cost. I'd rate the solution nine out of ...
 

Also Known As

No data available
Sophos Managed Threat Response
 

Learn More

 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Information Not Available
Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: January 2025.
831,265 professionals have used our research since 2012.