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CylanceGUARD vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceGUARD
Ranking in Managed Detection and Response (MDR)
51st
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Managed Detection and Response (MDR) category, the mindshare of CylanceGUARD is 0.2%, down from 0.2% compared to the previous year. The mindshare of Sophos MDR is 5.5%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR5.5%
CylanceGUARD0.2%
Other94.3%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer1521510 - PeerSpot reviewer
Reasonable price, scalable, useful for Malops detections, and helpful for layered defense
We are not satisfied with their support. We are facing some challenges. They should be proactive, but we have to chase them a lot. This is where there is room for improvement. They should be proactively serving their customers. We had some batch update issues, and we're still working on them. We are almost there, but it took a couple of email exchanges in order to achieve it.
Ahmed_Fahmy - PeerSpot reviewer
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a lot of things for Malops detections."
"The important mechanism is the dilation of the desktop. It quarantines and removes threats from the network. Sometimes, security devices similar to firewalls are used. It also creates dynamic rules to protect against attacks. The security cross-synchronization is very important."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"The solution is stable."
"It provides reliable protection and clear data on its performance metrics, enabling straightforward communication of its capabilities."
"It is a stable solution...It is a scalable solution."
"Organizations using Sophos MDR have seen a significant reduction in the value of their cyber insurance claims, with these claims being 97.5% lower compared to those relying solely on endpoint protection, translating to substantial cost savings and improved financial resilience."
"Sophos MDR enhances our clients' cybersecurity."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
 

Cons

"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"The product's pricing could be less expensive."
"Sophos MDR lacks integration with MDM solutions."
"There could be improvement in features like more detailed reporting for the end customer."
"One of the limitations that we have found is with communications and the languages in different countries."
"Sophos MDR could offer more integration packs and more vendor flexibility."
"The solution is expensive for customers."
"It could be more secure."
 

Pricing and Cost Advice

"Its price is reasonable, but there are other products that are cheaper than this."
"It is an expensive platform."
"The cost of the solution is based on how many users use it."
"The solution has subscription-based pricing plans."
"The solution is expensive."
"The product is reasonably priced considering the cybersecurity features."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"I rate Sophos MDR’s pricing a seven or eight out of ten."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Manufacturing Company
10%
Educational Organization
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

Ask a question
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What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
 

Comparisons

 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
Information Not Available
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