Datto Cloud Continuity vs Norton Small Business comparison

datto and NortonLifeLock are both solutions in the Cloud Backup category. datto is ranked #26 with an average rating of 8.0, while NortonLifeLock is ranked #14 with an average rating of 8.7. datto holds a 1.0% mindshare in CB, compared to NortonLifeLock’s 0.1% mindshare. Additionally, 90% of datto users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

Datto Cloud Continuity

Read 9 Datto Cloud Continuity reviews

1,409 Views
936 Comparison Views

90% willing to recommend

Norton Small Business

Read 11 Norton Small Business reviews

32 Views
39 Comparison Views

90% willing to recommend

Datto Cloud Continuity

Norton Small Business

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 3, 2024

Datto Cloud Continuity and Norton Small Business compete in data protection and business continuity. Datto Cloud Continuity has an edge in support and data security, while Norton Small Business is preferred for its comprehensive feature set and perceived value despite higher costs.

Features:Datto Cloud Continuity offers robust backup and disaster recovery solutions, seamless cloud integration, and data integrity. Norton Small Business emphasizes comprehensive security features, including antivirus and malware protection, firewall, and identity protection.

Room for Improvement:Datto Cloud Continuity could improve its restoration process for easier use and enhance remote monitoring features. Norton Small Business may need to focus on better integration capabilities, reduce complexity in license management, and improve real-time protection speed.

Ease of Deployment and Customer Service:Datto Cloud Continuity provides straightforward deployment with responsive technical support and smooth integration. Norton Small Business offers intuitive setup with extensive troubleshooting resources and a reliable support system, though its onboarding process might be slightly more complex.

Pricing and ROI:Datto Cloud Continuity involves a higher initial investment but delivers significant returns through robust data protection and continuous service uptime. Norton Small Business offers a more affordable solution with strong ROI due to its comprehensive security features and system protection advantages.

To learn more, read our detailed Datto Cloud Continuity vs. Norton Small Business Report (Updated: April 2025).

Buyer's Guide

Datto Cloud Continuity vs. Norton Small Business

April 2025

Download the complete report

Helped 847,625 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Datto Cloud Continuity

Ranking in Cloud Backup

26th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (18th)

Norton Small Business

Ranking in Cloud Backup

14th

Average Rating

8.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

SSL VPN (6th), Endpoint Protection Platform (EPP) (18th)

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Datto Cloud Continuity is 1.0%, down from 1.3% compared to the previous year. The mindshare of Norton Small Business is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

JasonGrant

Founder at The Automated Method

The vendor offers a complete turnkey solution for managed service providers

Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

Read full review

William_Bowers

CEO at Evise.ai

Provides a secure and hassle-free environment

One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The platform provides a faster backup process."

"The solution has the capability to scale well."

"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."

"The solution's reliability is one of its most valuable features...It is a very stable solution."

"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."

"The product's initial setup phase is easy."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The solution detects viruses very, very fast."

"The solution has good performance."

"The product’s valuable feature is the availability of support services 24/7."

"The most valuable feature of Norton 360 has been its robust notification system."

"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."

"The performance is fine."

"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."

More Norton Small Business pros

Cons

"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."

"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."

"I don't have any feedback to provide in terms of features that may be lacking."

"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."

"The product's scalability features could be even better."

"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."

"The integration with Android devices needs enhancement."

"The updates must be less frequent."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"The tool should be easily available in the market and should be cheaper."

"Norton 360’s features for device optimization could be better."

"I would like to see Norton 360 improve the speed of its cloud backup."

"One area where Norton 360 could improve is the constant push for upselling."

"The tool's price is an area of concern where improvements are required."

More Norton Small Business cons

Pricing and Cost Advice

"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."

"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."

"The price is fairly acceptable."

"The tool has a yearly licensing."

"It is an inexpensive product. We purchase its yearly license."

"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

"The solution is cost-effective."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

847,625 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Comms Service Provider

11%

Computer Software Company

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Datto Cloud Continuity?

The product's initial setup phase is easy.

See all answers

What is your experience regarding pricing and costs for Datto Cloud Continuity?

I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.

See all answers

What needs improvement with Datto Cloud Continuity?

The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.

See all answers

What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

See all answers

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

Comparisons

Acronis Cyber Protect vs Datto Cloud Continuity

Compared 18% of the time

AvePoint Cloud Backup vs Datto Cloud Continuity

Compared 13% of the time

Rubrik vs Datto Cloud Continuity

Compared 12% of the time

N-able Cove Data Protection vs Datto Cloud Continuity

Compared 10% of the time

Zerto vs Datto Cloud Continuity

Compared 9% of the time

More Datto Cloud Continuity Competitors

HP Wolf Security vs Norton Small Business

Compared 54% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 21% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 5% of the time

GravityZone Business Security vs Norton Small Business

Compared 5% of the time

Bitdefender GravityZone Enterprise Security vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

Datto Cloud Continuity

April 2025

Download Datto Cloud Continuity product report

Buyer's Guide

Cloud Backup

April 2025

Download Norton Small Business product report

Also Known As

Datto Cloud Continuity for PCs

No data available

Overview

Datto Cloud Continuity for PCs is much more than just cloud backup. MSPs can protect clients’ Windows-based computers from downtime and data loss and more importantly, rapidly recover data if disaster strikes.

datto

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

NortonLifeLock

Buyer's Guide

Datto Cloud Continuity vs. Norton Small Business

April 2025

Free Report: Datto Cloud Continuity vs. Norton Small Business

Find out what your peers are saying about Datto Cloud Continuity vs. Norton Small Business and other solutions. Updated: April 2025.

DOWNLOAD NOW

847,625 professionals have used our research since 2012.

See our Datto Cloud Continuity vs. Norton Small Business report.

See our list of best Cloud Backup vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.