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ManageEngine OpManager vs eG Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
eG Enterprise
Ranking in Network Monitoring Software
50th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
Application Performance Monitoring (APM) and Observability (42nd), IT Infrastructure Monitoring (45th)
ManageEngine OpManager
Ranking in Network Monitoring Software
10th
Average Rating
8.0
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of eG Enterprise is 0.5%, up from 0.5% compared to the previous year. The mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
HK
Jun 30, 2021
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.
ShaheenKapery - PeerSpot reviewer
May 24, 2024
Reporting is good, monitors well and stable product
We manage a client's network. We put all applications/devices into ManageEngine OpManager. This allows us to manage everything from a single interface. It's not just about endpoint devices; it also improves switches and servers. For example, if we have the same switches across our organization, we…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The GUI is nicer than all the other graphical interfaces out there."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"It gives good insight into inside of what's going on with Exchange."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"User session details"
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"OpManager can monitor network utilization, downtime, and services in real time."
"It is easy to use and deploy."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"The solution is finely stable."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The UI looks a little dated and could do with a refresh."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"WMI and SNMP integration with the domain controller should be seamless"
"The pricing could be cheaper. The initial integration does cost a bit."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"I would like to see more enhancements made to the product."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
 

Pricing and Cost Advice

"The solution is expensive."
"They are aligned with other enterprise solutions."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It'd be nice if the price was lower. That would be an improvement."
"It is not expensive."
"eG Enterprise is much cheaper than the other products it competes with."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The initial cost is low and the add-ons are reasonable."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"It is reasonably priced."
"The tool's licensing costs are yearly."
"The solution's licensing costs are yearly and based on the number of applications."
"ManageEngine OpManager is cheaper than SolarWinds."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
11%
Healthcare Company
9%
Educational Organization
53%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to...
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it ...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate....
 

Also Known As

No data available
No data available
OpManager
 

Overview

 

Sample Customers

Information Not Available
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine OpManager vs. eG Enterprise and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.