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Eggplant Test vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

Eggplant Test
Ranking in Test Management Tools
9th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Digital Experience Monitoring (DEM) (10th), Test Automation Tools (14th)
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Test Management Tools category, the mindshare of Eggplant Test is 2.0%, up from 1.9% compared to the previous year. The mindshare of TestRail is 12.9%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"The most valuable features would be the image recognition and the OCR."
"The solution is a stable one."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"Good text reading ability."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The product helps us create test cases and reports."
"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
 

Cons

"Its performance and stability could be better."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"Eggplant Digital Automation Intelligence could improve by lowering the price."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"Reporting could be more flexible regarding repeating reports."
"The platform needs improvement regarding performance and creating links."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"The reports should be more user-friendly."
"The test suite management has room for improvement as well as better reporting."
 

Pricing and Cost Advice

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Eggplant Test is a very expensive solution."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"It probably has a yearly license."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
"I give the price a five out of ten."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"Pricing for small teams seems correct with respect to competitors."
"Negotiate the best deal you can."
"Its price is definitely not more. If they introduce automation, they can charge more."
"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
"The product has a reasonable price in terms of the features."
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Financial Services Firm
12%
Manufacturing Company
12%
Computer Software Company
10%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
Eggplant Test is a bit expensive compared to its competitors.
 

Comparisons

 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
TestRail by Gurock
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Eggplant Test vs. TestRail and other solutions. Updated: December 2024.
825,661 professionals have used our research since 2012.