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Eggplant Test vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Eggplant Test
Ranking in Test Management Tools
11th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Digital Experience Monitoring (DEM) (10th), Test Automation Tools (14th)
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Test Management Tools category, the mindshare of Eggplant Test is 2.2%, up from 1.9% compared to the previous year. The mindshare of TestRail is 13.2%, up from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Eggplant Test is valuable due to its OCR technology, which is independent of underlying technologies and can identify applications based on labels such as 'username' and 'password'."
"DAI's newest release allows us to test via scripts rather than models, because we have done 95 percent of our development in functional, not through modeling. I am really happy that then we can use the controller to run scripts rather than having to translate things to models. There are lots of options."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"It provides very strong cross-platform support."
"The most valuable features would be the image recognition and the OCR."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"The solution is a stable one."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"The product helps us create test cases and reports."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"The API to support integration of the homemade automated testing tool."
"You don't need to follow complex procedures to create a test run, test case, etc."
"This is a user friendly solution."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"I use the product to create test cases and share them with my team and manager."
 

Cons

"Eggplant Digital Automation Intelligence could improve by lowering the price."
"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."
"A step forward would be to have event support, because it is more or less linear at the moment."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"They need to update the Linux. I think it's kind of an outdated Java Swing application."
"It has low productivity."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"Its performance and stability could be better."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"The reports should be more user-friendly."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"TestRail should improve its pricing."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"Reporting could be more flexible regarding repeating reports."
"The test suite management has room for improvement as well as better reporting."
 

Pricing and Cost Advice

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."
"Eggplant Test is a very expensive solution."
"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."
"It probably has a yearly license."
"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."
"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."
"I give the price a five out of ten."
"The product has a reasonable price in terms of the features."
"Negotiate the best deal you can."
"Pricing for small teams seems correct with respect to competitors."
"Its price is definitely not more. If they introduce automation, they can charge more."
"The product is not much expensive."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
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Top Industries

By visitors reading reviews
Healthcare Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
10%
Computer Software Company
21%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
Eggplant Test is a bit expensive compared to its competitors.
 

Comparisons

 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
TestRail by Gurock
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Eggplant Test vs. TestRail and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.