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ElectroNeek vs Pega Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
ElectroNeek
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Intelligent Document Processing (IDP) (10th)
Pega Robotic Process Automa...
Ranking in Robotic Process Automation (RPA)
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of ElectroNeek is 0.8%, up from 0.5% compared to the previous year. The mindshare of Pega Robotic Process Automation is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Can automate several processes with only one bot and is easy to implement, administer, and use
We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.
Sarath Gopinathan Nair - PeerSpot reviewer
User-friendly, good UI, but does not work well with Microsoft Edge
We use the solution to automate processes such as the pay slips within the consol portal The solution is user-friendly with a really good UI and ID. The support is good. ElectroNeek has video recordings that enable us to easily automate tasks, and it includes a wide variety of activities. The…
VISHNU VARDHAN CHENNURU - PeerSpot reviewer
Great for UI creation, helpful support services, and reliable
Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"We have found the pricing to be very reasonable."
"I actually quite liked the no-coding functionality."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"It gives us a central place to schedule tasks and run them distributed."
"The interface is simple, user-friendly, and very intuitive."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The solution is user-friendly with a really good UI and ID."
"The cost is the best thing about ElectroNeek."
"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."
"The most valuable feature is the price."
"ElectroNeek was extremely easy to use, especially its UI was easy to navigate with limited training."
"The product's initial setup phase was easy."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"The product's setup is straightforward."
"​It is a good and matured solution."
"The solution's ability to create adapters quickly is its most valuable feature."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."
"I am impressed with the tool's recording feature."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
 

Cons

"The OCR for Hebrew text needs to be improved."
"The interface could be more user-friendly and easier to navigate."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The documentation is not that great."
"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."
"The solution needs to improve its stability."
"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."
"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."
"I think that this solution could improve remote desktop interactions."
"Its price could definitely be lower."
"ElectroNeek comes with three activities and we cannot add activities like we can with uiPADs."
"It's not applicable to very large enterprises and for difficult work or more complex processes."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"I would like to see an enhanced auditing feature included."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
 

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It comes with a package that costs approximately $20,000 USD per year."
"It's very affordable and the licensing is billed on a yearly basis."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
"I give the price an eight out of ten."
"I believe we had a Silver Membership or something similar annually."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."
"My company has made a payment towards the purchase of a license from ElectorNeek."
"Pega Robotic Process Automation is an expensive solution."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"I would rate the product's pricing a nine out of ten."
"Pega is pretty costly."
"The licensing cost is too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
9%
Manufacturing Company
9%
Manufacturing Company
14%
Financial Services Firm
13%
Computer Software Company
11%
Comms Service Provider
10%
Financial Services Firm
30%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...
What is your experience regarding pricing and costs for Fortra Automate?
The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...
What do you like most about ElectroNeek?
The product's initial setup phase was easy.
What is your experience regarding pricing and costs for ElectroNeek?
My company has made a payment towards the purchase of a license from ElectorNeek.
What do you like most about Pega Robotic Process Automation?
The solution's automation handling capability has positively impacted the overall automation process in my experience.
What is your experience regarding pricing and costs for Pega Robotic Process Automation?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Pega Robotic Process Automation?
The solution's configuration and settings could be more comprehensive.
 

Also Known As

HelpSystems Automate, Automate
ElectroNeek RPA
Pega RPA, OpenSpan
 

Learn More

Video not available
Video not available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
UFP, Clariant, Ricoh, FMBCapital, RePower
eBay Enterprise, M&I Bank
Find out what your peers are saying about ElectroNeek vs. Pega Robotic Process Automation and other solutions. Updated: January 2025.
831,071 professionals have used our research since 2012.