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Epicor ERP vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Epicor ERP customer service receives mixed reviews, with varying account manager quality and inconsistent communication affecting issue resolution.
No sentiment score available
 

Room For Improvement

Sentiment score
4.4
Epicor ERP needs enhancements in usability, international financial tools, CRM, cloud, APS, reporting, UI, HR, QC, and training.
No sentiment score available
 

Scalability Issues

Sentiment score
6.6
Epicor ERP efficiently scales for small to mid-sized enterprises and can support larger firms with proper vendor support.
No sentiment score available
 

Setup Cost

Sentiment score
5.0
Epicor ERP's pricing varies by deployment, with significant initial and annual costs influenced by customization and licensing flexibility.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Epicor ERP's stability improved significantly after version 10.2, though non-English versions like Spanish need further enhancements.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
Epicor ERP offers flexible customization, robust integration, superior traceability, and comprehensive tools for job management, reporting, and analytics.
No sentiment score available
 

Categories and Ranking

Epicor ERP
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
ERP (16th)
NetSuite ERP
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Billing Software (1st), Cloud ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Epicor ERP is designed for ERP and holds a mindshare of 3.1%, up 2.0% compared to last year.
NetSuite ERP, on the other hand, focuses on Cloud ERP, holds 35.6% mindshare, up 29.7% since last year.
ERP
Cloud ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Educational Organization
44%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Epicor SaaS ERP
No data available
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: October 2024.
816,406 professionals have used our research since 2012.