Epicor ERP vs SYSPRO comparison

Epicor and SYSPRO are both solutions in the ERP category. Epicor is ranked #16 with an average rating of 7.0, while SYSPRO is ranked #30. Epicor holds a 3.5% mindshare in ERP, compared to SYSPRO’s 0.5% mindshare. Additionally, 85% of Epicor users are willing to recommend the solution.

Epicor ERP

Read 15 Epicor ERP reviews

3,276 Views
1,747 Comparison Views

85% willing to recommend

SYSPRO

Read 1 SYSPRO review

372 Views
275 Comparison Views

0% willing to recommend

Epicor ERP

SYSPRO

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Executive Summary

We performed a comparison between Epicor ERP and SYSPRO based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP.

To learn more, read our detailed ERP Report (Updated: March 2025).

Buyer's Guide

ERP

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Ranking in ERP

16th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SYSPRO

Ranking in ERP

30th

Average Rating

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.3% compared to the previous year. The mindshare of SYSPRO is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP

Featured Reviews

Seth Sunu

Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company

An easy-to-use solution that can be used for total business operation, but its pricing should be improved

We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…

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reviewer1413297

Managing Director at a consultancy with 11-50 employees

A great choice for straight manufacturing, but not suitable for complex manufacturing models

SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real-time results make for faster decision making."

"The ability to deploy a generic implementation without advanced customization."

"Epicor ERP is an easy-to-use solution."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

"Dashboards and Business Activity Query are very useful."

"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."

More Epicor ERP pros

"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."

Cons

"There are some glitches in Epicor ERP."

"AI and additional improvements could be made."

"A number of bugs in 9.05 were only fixed in 10."

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."

"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."

"Right now, it doesn't really have a good cloud story."

"The tool should provide a better user interface."

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

More Epicor ERP cons

"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."

Pricing and Cost Advice

"Epicor ERP is an expensive solution."

"The initial cost may be a bit high, but the maintenance cost is lower."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"User support could be improved as well, as the consultant charges are very high."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

18%

Computer Software Company

11%

Healthcare Company

Construction Company

Manufacturing Company

18%

University

18%

Financial Services Firm

13%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.

See all answers

What needs improvement with Epicor ERP?

The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.

See all answers

What is your primary use case for Epicor ERP?

We use the product in the manufacturing industry.

See all answers

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Comparisons

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Compared 34% of the time

SAP S/4HANA vs Epicor ERP

Compared 10% of the time

SAP ERP vs Epicor ERP

Compared 8% of the time

Microsoft Dynamics 365 Business Central vs Epicor ERP

Compared 6% of the time

SAP Business One vs Epicor ERP

Compared 5% of the time

More Epicor ERP Competitors

SAP ERP vs SYSPRO

Compared 45% of the time

Microsoft Dynamics 365 Business Central vs SYSPRO

Compared 28% of the time

Microsoft Dynamics AX vs SYSPRO

Compared 26% of the time

More SYSPRO Competitors

Product Reports

Buyer's Guide

Epicor ERP

March 2025

Download Epicor ERP product report

Buyer's Guide

ERP

March 2025

Download SYSPRO product report

Also Known As

Epicor SaaS ERP

No data available

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

SYSPRO enterprise resource planning (ERP) software supports the control, integration and synchronization of all aspects of the manufacturing process and accommodates both short and long production runs in several manufacturing environments. This single source solutionis compatible with computerized maintenance management systems (CMMS software), and it features several quality control measures. Most notable is the lot traceability function, which tracks raw materials through their entire life cycle, beginning with their receipt, manufacture and assembly, and moving on to their inspection, stocking and distribution. It also keeps track of expiration dates and certifications of quality. Another valuable feature of this mining industry software is the inventory management component, which accurately forecasts inventories by analyzing sales history and other factors. Several companies have implemented this software to improve their business operations, including U.S. Salt. They found SYSPRO's focus on the client/server environment and the solution's scalabilty as two reasons to implement this software. The software's combination of manufacturing, distribution and financial functions was enough to convince U.S. Salt that this was the right software for their company. The result for U.S. Salt was highly efficient operations that maintain inventory levels for on-demand shipments within three to five days. U.S. Salt also cited the usability of the software as a benefit. Their employees could easily use it and even personalize it for their work stations. SYSPRO is a global leader in ERP business software. With 35 years of experience in the industry, SYSPRO has gained the trust of more than 15,000 customers and has partnered with 1,500 ERP channels in 60 countries. SYSPRO has a 98 percent customer retention rate.

SYSPRO

Sample Customers

Information Not Available

Arctic Manufacturing

Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: March 2025.

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