Try our new research platform with insights from 80,000+ expert users

ESET Endpoint Protection Platform vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
ESET Endpoint Protection offers cost-effective, lightweight security, reducing recovery costs and enhancing protection despite unclear ROI measurement.
Sentiment score
6.4
Microsoft Exchange Online Protection offers cost-effective email security, reducing incidents and boosting productivity over competitors like Trend and AppRiver.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.0
ESET's customer service is mostly praised for professionalism and support, with some regional areas needing improvement.
Sentiment score
6.3
Microsoft Exchange Online Protection customer service is praised for availability but criticized for inconsistent response quality and speed.
It is very good support, but it is not from ESET; it is from an ESET partner.
Owner at Online IT
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
Microsoft offers excellent 24/7 support.
System Administrator at Shubham housing finance
My team is able to get the help they need when necessary.
General Manager at Ambient iT
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is praised for scalability, though performance may vary in large setups and depends on hardware.
Sentiment score
7.8
Microsoft Exchange Online Protection offers scalable security solutions despite some limitations, appreciated for ease of use and high satisfaction.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection Platform is stable and reliable, with high ratings, despite minor upgrade issues and occasional portal non-responsiveness.
Sentiment score
7.7
Microsoft Exchange Online Protection is reliable, scoring high in stability, with issues mainly from configuration and occasional interface changes.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
 

Room For Improvement

ESET Endpoint Protection needs improvements in deployment, performance, support, automation, integration, pricing, and advanced threat and ransomware protection.
Microsoft Exchange Online Protection needs better integration, enhanced security features, improved user experience, and competitive pricing for increased effectiveness.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
Director at a tech services company with 11-50 employees
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
General Manager at Ambient iT
 

Setup Cost

ESET Endpoint Protection is cost-effective for SMBs, though setup costs can be high; enterprise users pay $20-$30 annually per user.
Microsoft Exchange Online Protection offers tiered pricing, seen as high but justified by robust security and scalability features.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
The pricing is reasonable.
General Manager at Ambient iT
Microsoft Exchange is more expensive compared to other services like Gmail.
System Administrator at Shubham housing finance
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Director at a tech services company with 11-50 employees
 

Valuable Features

ESET Endpoint Protection ensures efficient, lightweight security with advanced tech, seamless integration, low performance impact, and reasonable pricing.
Microsoft Exchange Online Protection offers scalable, user-friendly security features with AI-enhanced threat management and seamless integration with Microsoft tools.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The most valuable feature is the cloud administration.
Owner at Online IT
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
Director at a tech services company with 11-50 employees
It offers more features and better security, making it the best option for corporate environments.
System Administrator at Shubham housing finance
In the last three years, has resulted in no antivirus problems.
Head Of Information Technology at a government with 201-500 employees
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Anti-Malware Tools
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (16th), Advanced Threat Protection (ATP) (19th)
Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
12th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
41
Ranking in other categories
Email Security (7th)
 

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of ESET Endpoint Protection Platform is 2.3%, down from 4.2% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.3%
Microsoft Exchange Online Protection (EOP)1.1%
Other96.6%
Anti-Malware Tools
 

Featured Reviews

MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
HP
Cloud Consultant at Ensono
Service provider benefits from effective email security management and seeks enhanced customer support
Reporting could be one of the areas for improvement, as they could put more reporting into Microsoft Exchange Online Protection (EOP) natively rather than requiring additional licensing or connecting to other parts of the Microsoft suite, but it depends on the license you have. There aren't significant concerns with Microsoft Exchange Online Protection (EOP), as it depends on what customers expect; if they expect more features, then it depends on what Microsoft 365 license they have. The important thing is to ensure they are using all the security features they get with their licensing. The basic one is Microsoft Exchange Online Protection (EOP). While it's nice to have more functionality, that's available through other licensing programs with Microsoft. While we'd prefer more features, as a basic tool, it's fine, but more advanced features come with the add-ons from other parts of the Microsoft 365 licensing. One feature that could improve Microsoft Exchange Online Protection (EOP) is automated malware detection, where it actually analyzes the file offline in a sandbox to determine if it's safe, potentially reducing false positives.
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
880,435 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
Microsoft EOP, MS Exchange Online Protection
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.