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ESET PROTECT Enterprise vs Microsoft Exchange Online Protection (EOP) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
ESET PROTECT Enterprise offers valuable security and protection, recognized for excellent ROI due to effective features and easy installation.
Sentiment score
7.6
Microsoft Exchange Online Protection enhances email security, reducing incidents and boosting productivity, yielding strong ROI in the US market.
The return on investment is excellent due to its functionality and ease of installation.
 

Customer Service

Sentiment score
8.9
ESET PROTECT Enterprise's customer service is highly rated for knowledgeable, responsive support, offering effective resolutions and valuable promotions.
Sentiment score
6.8
Microsoft Exchange Online Protection support quality varies, with premium users generally reporting more consistent and timely assistance.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
 

Scalability Issues

Sentiment score
8.0
ESET PROTECT Enterprise offers excellent scalability for large organizations, efficiently managing many users and endpoints across environments.
Sentiment score
8.0
Microsoft Exchange Online Protection offers scalable, adaptable security, supporting diverse organizational needs with ease and high user satisfaction.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
 

Stability Issues

Sentiment score
8.1
ESET PROTECT Enterprise is stable and reliable, with minimal issues, effective protection, and efficient support for occasional problems.
Sentiment score
8.1
Microsoft Exchange Online Protection is highly rated for reliability and stability, with occasional management and configuration challenges noted.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
 

Room For Improvement

ESET PROTECT Enterprise struggles with deployment, performance impacts, integration, and user guidance, needing enhancements in management and detection features.
Users desire improved automation, integration, security, pricing, reporting, email handling, stability, functionality, support, and clearer product distinctions in EOP.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
It takes a lot of processing power when the machine is initially booted.
They need to reduce the number of notifications on the endpoints.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
 

Setup Cost

ESET PROTECT Enterprise offers cost-effective pricing, competitive licensing, efficiency, and valued affordability compared to similar security solutions.
Microsoft Exchange Online Protection offers valued security features despite varying costs, with flexible licensing in Microsoft 365 bundles.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
 

Valuable Features

ESET PROTECT Enterprise offers robust security, user-friendly management, and efficient performance, even on older hardware, with minimal intervention.
Microsoft Exchange Online Protection provides scalable, user-friendly security with AI, ensuring robust anti-phishing and anti-malware protection for all businesses.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
The security features provided by Microsoft are robust.
In the last three years, has resulted in no antivirus problems.
It offers more features and better security, making it the best option for corporate environments.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
11th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Extended Detection and Response (XDR) (20th)
Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (4th)
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of ESET PROTECT Enterprise is 1.7%, down from 1.9% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Government
12%
Financial Services Firm
10%
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving t...
What is your primary use case for Microsoft Exchange Online Protection?
I use the tools to protect customers' emails, mostly utilizing Defender products to protect emails and links from SharePoint and email spam protection and links.
 

Also Known As

ESET Protect, ESET File Security
Microsoft EOP, MS Exchange Online Protection
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.