FortiMonitor vs ITRS Geneos comparison

Fortinet and ITRS are both solutions in the Network Monitoring Software category. Fortinet is ranked #14 with an average rating of 8.4, while ITRS is ranked #46 with an average rating of 7.0. Fortinet holds a 0.7% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 100% of Fortinet users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

FortiMonitor

Read 15 FortiMonitor reviews

1,404 Views
755 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

1,162 Views
659 Comparison Views

96% willing to recommend

FortiMonitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and FortiMonitor compete in the IT monitoring space, each with unique advantages. ITRS Geneos holds the upper hand with its specialized financial services monitoring, while FortiMonitor leads with cloud-based scalability and flexibility.

Features: ITRS Geneos offers deep monitoring for high-performance trading, real-time insights, and detailed analytics. Its comprehensive toolset tailors to financial environments needing precise data. FortiMonitor provides cloud and hybrid infrastructure monitoring, superior scalability, and flexibility, offering adaptable solutions for diverse IT landscapes.

Room for Improvement: ITRS Geneos could improve with simpler configuration processes, greater scalability in cloud environments, and enhanced support for hybrid infrastructures. FortiMonitor might enhance by offering more in-depth monitoring details, expanding financial service-specific features, and improving customization options for specialized industries.

Ease of Deployment and Customer Service: ITRS Geneos involves a more complex deployment due to extensive configuration options, suitable for highly customized needs. FortiMonitor offers faster deployment with cloud-native infrastructure and emphasizes user-friendly support. Both excel in customer service, tailoring to their respective intricate setups and ease-of-use priorities.

Pricing and ROI: ITRS Geneos requires a higher upfront investment with strong ROI for detailed monitoring-dependent businesses. FortiMonitor offers a cost-effective setup, providing immediate ROI due to cloud efficiency, fitting scalable budget requirements. Pricing models reflect ITRS Geneos’ customization focus versus FortiMonitor’s scalable approach.

To learn more, read our detailed FortiMonitor vs. ITRS Geneos Report (Updated: April 2025).

Buyer's Guide

FortiMonitor vs. ITRS Geneos

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Network Monitoring Software

14th

Ranking in IT Infrastructure Monitoring

14th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (7th), Digital Experience Monitoring (DEM) (3rd)

ITRS Geneos

Ranking in Network Monitoring Software

46th

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, down from 0.7% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortinet's customer support is very good."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"FortiMonitor's dashboard is very informative and user-friendly."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"Overall, I would recommend FortiMonitor to others."

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."

More FortiMonitor pros

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The clean and colorful UI and easy to use options like snooze and active times."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"Tons of default modules which are available out of the box"

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

More ITRS Geneos pros

Cons

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

More FortiMonitor cons

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"Mobile phone integration is probably not as rich as it could be."

More ITRS Geneos cons

Pricing and Cost Advice

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"FortiMonitor's price is very high."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"There are additional costs needed for certain functionality, such as scalability."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing and licensing is based on the requirements."

"I can say it's not that cheap because the licensing is a little bit costly"

"You will get the best price if you get a single global deal."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

29%

Manufacturing Company

Retailer

Healthcare Company

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

See all answers

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

See all answers

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

March 2025

Download FortiMonitor product report

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Also Known As

Panopta

Geneos

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

FortiMonitor vs. ITRS Geneos

April 2025

Free Report: FortiMonitor vs. ITRS Geneos

Find out what your peers are saying about FortiMonitor vs. ITRS Geneos and other solutions. Updated: April 2025.

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