Find out what your peers are saying about Microsoft, Omnissa, TeamViewer and others in Remote Access.
GoTo Resolve, is a comprehensive IT management and support software designed for SMBs and MSPs. It integrates remote access and support, allowing IT professionals to diagnose and fix issues remotely. The platform includes Remote Monitoring and Management (RMM) to proactively monitor IT system health and automate routine tasks, with a free tier available. Additionally, it features a customizable help desk ticketing system with mobile access for agents. GoTo Resolve streamlines IT tasks by providing a centralized solution for remote access, IT management, and support.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.